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“Jungle Love!”

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Tabacon Thermal Resort & Spa
Certificate of Excellence
GreenLeadersGold level
Reviewed 15 August 2014

It was a bit of a trek for us to arrive to the Arenal area, but once we did we were super impressed with Tabacon. At check-in, we were greated with specialty cocktails. A bell boy escorted us to our suite via golf cart because everything is spaced out. Our room was lovely! The only downside is that on-site restaurants are quite expensive. We ventured off premises one day where we had breakfast for 3 Colones, and lunch for 6 Colones. The hotel is very overpriced, we realized; however, it is worth it if you plan to spend time at the Tabacon Spa and hot water springs. It's a main tourist attraction. So, as a guest, entry to the springs is included with unlimited access. The spa is fantastic. We each had a private outdoor massage and it was lovely to be laying in the middle of nature, and to hear the animal and insect sounds during the massage treatment. The spa itself is an experience. You can lounge around all day, enjoy their drinks, bath in their hot tubs, get a massage or other treatments, etc.

I would highly recommend Tabacon to anyone who is looking for luxury!

  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Service
Thank SMG0083
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this reviewResponded 26 August 2014

Hello SMG0083

We appreciate your comments. Tabacon is located on 872 acres of lush rainforest and our hot spring river emerges from the majestic Arenal Volcano forming cascades and natural pools that goes through the property by gravity forming in-river pools, ponds and cascades all of them with different temperatures and a high mineral content. We are glad you enjoyed the hot springs and that you took advantage of the unlimited access to the thermal area that was include in your room rate during your stay. The Grand Spa is the perfect complement for a relaxing experience, it has been considered as one of the top eco-spas all over the world, all the treatments are rendered in open air bungalows all of them with private Jacuzzis. I look forward to welcome you back for another luxurious stay.

With gratitude
Yendry Espinoza
Resort Manager

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Reviewed 15 August 2014

My daughter and I stayed here for 2 nights....for the area, it's one of the top resorts to stay in. The spa was by far the best experience we've ever had and enjoyed it greatly. The rooms were not "5 Stars" though- more like 'rustic' with charm. The food was expensive and not that great. But the hot springs were amazing and great place to relax and enjoy the rain forest. Wi-Fi was good in the rooms.

  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank CRM519
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this reviewResponded 26 August 2014

Dear crm519

Thank you for choosing Tabacon as your thermal resort during your mother-daughter vacation. I am delighted to know that our service and our relaxing hot springs contributed to exceed your expectations during your vacation. We appreciate your opinion about the food options, I forwarded it with our F&B team. We really appreciate your preference and I look forward to welcome you back in a near future.

Sincerely
Yendry Espinoza
Resort Manager

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Reviewed 14 August 2014

I can not say enough wonderful things about our stay at Tabacon. This was our second visit to the hotel. Our first being our honeymoon. Although we intended to visit for our Anniversary in December, when we were unable to get reservations for Tabacon, we rescheduled our trip for August. Upon arrival, our standard room was upgraded to a suite. This was a wonderful perk when traveling with 2 children. The staff also remembered our Anniversary and sent a cake to our room one night to add to our celebration. We participated in day tours in the area and it was great to have access to the hot springs before and after our outings.

The tour company that operates from the hotel were extremely helpful in setting up day tours and transportation once we arrived.

  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Cindy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this reviewResponded 26 August 2014

Dear Cindy A

We very much appreciate your review. Thank you for your preference and for sharing with us this special occasion; our main philosophy is to offer a memorable experience to all our guest and we are glad we met your expectations. The hot springs and the rainforest create a great option for couples and families. Small details as your anniversary cake is part of Tabacon experience and we are happy to know you enjoyed the surprise, thank you for letting us celebrate those special moments with you. We appreciate your preference and look forward to serve you again at Tabacon in the near future.

Regards
Yendry Espinoza
Resort Manager

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Reviewed 13 August 2014

Read the review by Deglenye: i expected more from a 5 star resort with 5 star prices. I was not impressed by their service nor food or employees or cleaning, again with 5 stars in mind. We had a good time in the spa, which is top. I paid 300 a night which includes a day pass for the spa for 2. Food excluded. Food is the same every day and 30 for breakfast is too much for me who wants just a coffee and toast.
I will come back for the baths definitly, for the hotel? I am not sure.

  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank DokterQwik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2014

We had two of the big suites with 2 bedrooms and 2 baths in each, The rooms were amazing, spacious and clean. Bathrooms were beautiful, decor so interesting. Staff was really pleasant and helpful. The hot springs was just down the block and the shuttles came very often. Anything you needed was taken care of for you.I would recommend this hotel very much. They also served coffee in the lobby for those of us who got an early start to the day and needed their coffee before 7:00. a nice extra perk.

Our kids all 5 of them loved the whole experience... wifi, Xbox and more.

Thank you so much

Deborah S - New York
Adrian G- LA

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
1  Thank debsam23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this reviewResponded 14 August 2014

Dear debsam23

Thank you for sharing your experience with us. We are happy you and your family enjoyed our suites, facilities and the service, our staff is always happy to serve you. Our philosophy is to keep nature as an integrated part of Tabacon experience. Free shuttle is available for hotel guest and there is also a trail that connect the hotel and the thermal springs area. We are glad you enjoyed our natural hot springs, which are one of the main attractions not only in the resort but also in Arenal Region; all our hotel guests receive complimentary access to the hot springs as an add value in their room rate. We are pleased you enjoyed an unforgettable stay and I look forward to welcoming you back, thank you for your preference.

Warm Regards
Yendry Espinoza
Resort Manager

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Reviewed 12 August 2014

We stayed at this beautiful hotel this past month. When we arrived we were upgraded to the honeymoon suite, which was a nice surprise. Our room was not yet ready as we were early and we went to the hot springs while we waited. The hot springs were beautiful. Lots of places to hide and be alone and just relax. We went to the grand spa and had an amazing morning. We had a massage, scrub and balneotherapy. Since we chose the same "scent" we got to enjoy the hot tub balneotherapy as a couple, out in the jungle. It was beautiful!

As for some of the negatives, the food could be a bit pricey, but costa rica is pricey. We ordered room service three times and each night the wrong order came. We would realize before they left, but it got to be a little comedy of errors. the springs are away from the main hotel, which was only slightly inconvenient. we went to there buffet breakfast, which said it was served with sparkling wine. So I asked for a glass. The table next to us, asked us if it came with it and I said yes. They said they wer

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this reviewResponded 14 August 2014

Dear Laura C

We appreciate your comments. Tabacon is located on 872 acres of private rainforest reserve, our guests have the opportunity to enjoy direct contact with nature. We are happy that you enjoyed your upgrade and also your buffet breakfast at Los Tucanes Restaurant where typical and international dishes are combine for a great start of the day. We apologize for the inconveniences you had with room service. Our thermal resort is the perfect setting for the most romantic experience where you can relax with a natural water massage or having a perfect serene, peaceful and romantic moment at our adults-only area Shangri-La Gardens. As you experienced our award winning spa is located in the heart of the forest where the treatments are rendered in open-air bungalows, we are pleased you enjoyed your couples massage. We look forward to the opportunity to serve you again in the near future.

Cordially
Yendry Espinoza
Resort Manager

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Reviewed 12 August 2014

As a travel agent I am always looking for the best hotels and locations for my clients and myself. Tobacon was the perfect place to stay during our visit to the rain forest. We ventured out in the daytime for zip lining, river rafting, etc and came home to Tobacon to relax in the springs and chill.
This was my second stay at Tobacon and I will stay there again.

Room Tip: There really isn't a bad room. Look for a view of the rain forest.
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  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Service
Thank Blossom-Hill-Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tabacon Thermal Resort & Spa

Address: 13 Km Northwest, Arenal Volcano National Park, La Fortuna de San Carlos, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in La Fortuna de San Carlos
#2 Top resorts Hotel in La Fortuna de San Carlos
#4 Luxury Hotel in La Fortuna de San Carlos
#4 Green Hotel in La Fortuna de San Carlos
#6 Spa Hotel in La Fortuna de San Carlos
#9 Romantic Hotel in La Fortuna de San Carlos
#13 Family Hotel in La Fortuna de San Carlos
Price Range: £225 - £392 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Tabacon Thermal Resort & Spa 4.5*
Number of rooms: 103
Official Description (provided by the hotel):
Nestled in the heart of the tropical rainforest at the base of the majestic Arenal Volcano in the northern Region of Costa Rica. This five-star carbon neutral resort offers a unique blend of nature, adventure and relaxation. A member of The Leading Hotels of the World, Tabacon provides luxurious accommodations, services and amenities in a picture-perfect natural setting. The resort's unique healing thermal mineral spring river emerge from the volcanic earth, cascading to form waterfalls, streams, tranquil pools and ponds. Explore Shangri-La Gardens an hotel guests and adults-only hideaway, delight your senses with world- class cuisine inspired by local fares or surprise that special person with a gala dinner in the middle of the rainforest. Inside the gardens is the resort's Grand Spa, member of The Leading Spas of the World which combines a beautiful location with a singular spa experience, where treatments are rendered in open air bungalows all of them with private jacuzzi. ... more   less 
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Also Known As:
Tabacon Grand Spa Thermal Hotel La Fortuna De San Carlos
Tabacon Grand Hotel Thermal
Tabacon Grand Resort Thermal
Tabacon Resort
Tabacon Hot Springs
Tabacon Thermal Resort & Spa Costa Rica/La Fortuna De San Carlos

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