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“Wonderful 2 night stay”

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Los Lagos Hotel Spa & Resort
Certificate of Excellence
Reviewed 14 September 2013

We had a Superior room on a mid week 2 night stay. The room was very nice, beds very comfortable. In the morning we had a little trouble with the shower faucet. Front desk was very quick to get someone out to fix it. The grounds are very beautiful and need to be explored. The road up to the Volcano Observatory was no problem for our 4WD. It's a good steep hike if you're in shape and you have the time (I'm not so much and didn't) but we did get out a few times on the way back down and would have missed the carpenter ants if we hadn't. The pools are amazing. The kids loved the water slides and being in the hot pool with the swim up bar at night while it was raining was an amazing experience for me and my girlfriend. The staff was always helpful and very professional. Many of the breakfast choices change every day and everything we tried was nice and tasty. WiFi worked in the restaurant and lobby. Plenty of room to sit and surf in the lobby. Aside from breakfast we ate in town. Plenty of good food there, not super cheap but reasonable. Don't miss the hanging bridges north of the hotel on the other side of the dam. It's $24 and takes a couple of hours to walk it all but it's amazing. Don't wear flip-flops but do wear your swimsuit for the waterfall. All together a very romantic AND kid friendly destination. We will definitely be back. Can't wait! Oh and the volcano is cool too. : )

Room Tip: The Superior rooms are a distance from the pools but the shuttle service is very good and the trail...
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  • Stayed: August 2013, travelled with family
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Thank 58Albert55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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663 - 669 of 1,480 reviews

Reviewed 6 September 2013

I've been to La Fortuna and Arenal numerous times over the past ten years but this is the first time I've stayed at Los Lagos. I assure you I won't be staying anywhere else in the future! Excellent accommodations, friendly staff, great food, super-clean, and the resort itself--gorgeous! This place is also very kid-friendly with a crocodile farm, butterfly gardens, zip-lining and some awesome water slides!

  • Stayed: July 2013, travelled with family
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1  Thank phllymom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

Probably the best place to stay around the Vulcano Arenal.
It has almost all the activities such as horse back riding, Canopy ( Zipline) and Hot springs.
ATV tour is just a few miles away.

Room service and Hotel service is top notch

  • Stayed: August 2013, travelled with family
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Thank Jayadev2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

We spent a few days here, and thoroughly enjoyed ourselves. We felt safe, and relaxed. The rooms were fine, but the pools were fabulous. The water slides were so much fun, and it was nice to sit in the hot spring after a long day exploring. The majestic backdrop was so beautiful that I had to keep reminding myself it was in fact a real volcano behind me. I highly recommend this getaway.

  • Stayed: July 2013, travelled with family
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Thank nomadicsoul818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2013

This was a wonderful place for our family to stay. The kids absolutely loved the thermal pools and slides. You do not have to leave the resort because there is a restaurant right there. They really need more options for eating there at the resort, but the food is DELICIOUS! So I really can't complain about that. There are some hiking opportunities on the resort itself which is nice. I would probably not take one of the tours offered there as you can go yourself and find something must less expensive. This hotel had great prices. Rooms were very large with trundle beds. WIFI ONLY IN THE LOBBY!!!! NOT IN YOUR ROOMS!

Stayed: August 2013, travelled with family
1  Thank Klc628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2013

We booked through an Ecoterra package that sent us to do a slew of activities all at the Los Lagos Resort. We were anxious and nervous about the quality of the activities since they were all onsite but we pleasantly surprised.

Horseback riding was a guided tour through some rainforest and dryer sides of the volcano. We stopped by an area in which we saw some wild turkeys and a sloth! Our guide was great! He even brought along water for us.

Zip-lining was awesome! We've been before in Mexico but these were way better! Pretty high up and above the trees. Guides were also great and offered to do "superman" poses if you wanted to. 13 cables total.

Hotsprings were nice but standard. I'd still go check out Tabacon for a true hot spring resort.

Restaurant onsite: lunch from the menu was pretty good actual. Dinner buffet was TERRIBLE. That I would not recommend.

Overall, great activities onsite with a decent restaurant (minus buffet). I'd consider staying here.

  • Stayed: August 2013, travelled as a couple
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3  Thank Michelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2013

There are no words explaining this part of the world but outstanding by far ,cant dream of anything better that I have traveled to .Its worth the trip ten tymes over.so if you ever have the chance to get to this great hotel jump at it .

Room Tip: great all the way around
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  • Stayed: June 2013, travelled with family
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Thank rebbeca n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Los Lagos Hotel Spa & Resort

Address: 6 km from Fortuna de San Carlos, Arenal Volcano National Park, La Fortuna de San Carlos 506, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in La Fortuna de San Carlos
#18 Family Hotel in La Fortuna de San Carlos
#25 Romantic Hotel in La Fortuna de San Carlos
Price Range: £61 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Los Lagos Hotel Spa & Resort 3.5*
Number of rooms: 98
Official Description (provided by the hotel):
Volcano Resort with 1050 acres of tropical forest and wide landscapes, clear, safe and spectacular view to Arenal Volcano, wide tropical gardens with butterflies, frogs, crocodiles and leave cutter ants. An exclusive resort with its own 13 platform Canopy Tours, Horseback Riding Tours, and spectacular observation point at the property, other facilities is an exclusive Spa facing a primary forest and surroundings of water and their signature Arenal Volcano Clay Wrap. At Los Lagos Resort we offer 7 different pools, 4 with natural hot springs and 3 regular water pools available. We offer 98 rooms, International restaurant, souvenir shop, tours, web bar and free internet. ... more   less 
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Also Known As:
Los Lagos Hotel Spa And Resort
Los Lagos Hotel La Fortuna De San Carlos
Hotel Los Lagos
Los Lagos Hotel Spa & Resort Costa Rica/La Fortuna De San Carlos

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