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“Wonderful Experience” 5 of 5 bubbles
Review of Hotel Lomas del Volcan

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Hotel Lomas del Volcan
Certificate of Excellence
Chicago, Illinois, United States
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Wonderful Experience”
5 of 5 bubbles Reviewed 23 November 2013

Great Hotel to stay in with great service. The people at the reception desk are very well informed and helpful with what to do in the area. The room is incredible with a clean very nice bathroom. The staff at the restaurant is also very great.. All you hear all around the kitchen and dining area is "PURA VIDA". The pool is great and the hot tub is awesome also. Would difintely stay here again.

Room Tip: All rooms are good.
See more room tips
  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sergio E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney M, Manager at Hotel Lomas del Volcan, responded to this review, 25 November 2013
Dear Sergio.

It is great to read from you here on this web site.
Thank you very much for this excellent review. We hope the next time you come to Arenal you stay with us and share the experience one more time to be in a mountain lodge like Lomas del Volcán. Do not forget to tell your friends about us!

Warm regards and see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,332 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (269)
Date | Rating
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glasgow
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 15 November 2013

After the busy shabby san jose we spent two days in this beautiful oasis. We were given a beautiful dark wood lodge with the deck facing the volcano and the rear the rain forest.
2 super king beds, large bathroom and deck. Coffee machine and fridge.
The highlight were the beautiful gardens full of humming birds and butterflys.
Yes it is a good distance out of town but the meals in the hotel were excellent and reasonably priced and all tour operators do free pick ups,
We did the volcano nature walk and the safari float. Both excellent.
Staff were very friendly and helpful.

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank glasgowbluebell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney M, Manager at Hotel Lomas del Volcan, responded to this review, 21 November 2013
.Thank you for your good impressions in this review. We really appreciate you have taken a bit of your precious time to place a comment like this on this website.
For us it is a pleasure to read this kind of riviews because we have the certainty we can improve the service based on positive things and not only from the negative ones. We are open to read on listen to all kind of comments.

We hope this be not the last time you come to Lomas, we hope this be the first of many more.

Warm regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
98 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 14 November 2013

This hotel is fantastic. Each wooden cabin is close to the rain forest and has a lovely balcony to bird-watch from. The staff was good, the view to the volcano: amazing. The tropical gardens are lush and well kept. It is quiet and minutes away from the town center of La Fortuna, so we had dinner there. Dinner at the hotel was good.

Room Tip: Ask for one at the edge of the property. You will live in the rain forest.
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  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank audreynoltepainter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney M, Manager at Hotel Lomas del Volcan, responded to this review, 21 November 2013
Thank you for you visit to our lodge and specially for this excellent review regarding your stay here in Lomas del Volcán
We wish you a good trip back home and hope to have you here again. Remeber this is your second home now when you come to Arenal in the future.

Warm regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ashby de la Zouch, null, United Kingdom
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 14 November 2013

This hotel is set in the foothills of the Arenal volcano with its spectacular and ever-changing face. Access is up a one kilometre rough track which you access on the outskirts of La Fortuna. This makes it impossible to walk into the town but it is a cheap hop in a taxi. The food was good and not expensive. We only had two nights there so were unable to explore the full facilities on offer as we were out on excursions. The chalets are comfortable although the small gaps in the wooden walls do allow for the odd little intruder. If you are that scared of bugs though you shouldn't be in Costa Rica!
We had a regular visitor wandering around the grounds in the form of a Coati. He came close up but we didn't encourage him to come too close as he is a wild animal. The grounds were full of birds, with humming birds flying around the various bushes.
We enjoyed our short stay. Nothing really to criticise other than it's slightly remote location ( which maybe isn't such a bad thing anyway!)

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Phil D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney M, Manager at Hotel Lomas del Volcan, responded to this review, 21 November 2013
Dear Phil.

Thank you very much for this feedback on Lomas del Volcan Hotel.
We really appreciate if you tell us the room number where you were staying in, this way we can send our staff to check those gaps and fix them.
Related the access, yes, we have a special location into a private property and our lodge, being a mountain lodge, keeps a distance of 1,5KM from the road towards to the Arenal Volcano and a distance of only few meters from the limits of the National Park. That is why you had that little animal visiting you every day.
We hope to have your kind visit again and here we wait you with our arms open.

Warm regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California, USA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 13 November 2013

There were not many hotels/resorts in the vicinity of Los Lomas but once you get up the road to the property you will be surprised by the amazing scenery. We were there during off season so it was not full but it was a great stay. Staff is friendly, only had breakfast at the resort-ok. But there are restaurants in the area, really helps if you have your own car.

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ricky C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney M, Manager at Hotel Lomas del Volcan, responded to this review, 14 November 2013
Hi Ricky C!

Thank you for your comment on this website.

It was a great pleasure to have you here at Lomas del Volcán Hotel and we hope to have your visit again in the future.
Yes, having your own car helps a lot when you travel in a country like Costa Rica due that some of the most outstanding atractions and national parks are far from the main cities . This is very important for the people to know they are coming to a country on multiple contrasts and some times to see an atraction you need to drive 4, 5 or more hours to get to that dream place. Here in Arenal we are not the exception, the best places to see and places to stay are away from the crowded town and away from the noise and I don´t think none wants to come to a place plenty of disturbing vehicles and all kind of noises. We are located in a private farm at a distance of 4,5km from the town of La Fortuna which is a blessing location that you know already.
We want to invite the people to come and explore the whole area and see the trip really worth it does not matter the time, money or distance.


Kind regards and we hope you come back
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Alajuela, Costa Rica
1 review
5 of 5 bubbles Reviewed 13 November 2013

We stayed here for one night and it was excellent, landscaping is gorgeous and the cabins are very clean and spacious, definetly a place to go back, people are very friendly and helpful. The volcano has two views, one is the green side of it and the other one is the burn side by the lake, this hotel is located at the green side and has a nice trail to walk and get very close for a nice picture. My friends from ME loved it.

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mario C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney M, Manager at Hotel Lomas del Volcan, responded to this review, 14 November 2013
Hi MarioC.

We are grateful with your very positive review about your stay in our lodge and we hope to have your prescence in Lomas del Volcán many more times.
Thank you for coming and remember here you have your second home.

Warm regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zug, Switzerland
Level Contributor
97 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 9 November 2013

We stayed in this hotel for one night and loved the view to the Vulcano Arenal on our arriving day! The property is well mantained and the staff is very friendly and helpful.
The bungalows are quite big, spacious and clean.
There is buffet for breakfast, nothing special but nothing to complain.
It's about 1.5 km from the town.

Room Tip: Ask for a bungalow with a great view to the vulcano
See more room tips
  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank traveler_traveler215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney M, Manager at Hotel Lomas del Volcan, responded to this review, 14 November 2013
Hi.

Thank you very much for taking the time to write this review on Lomas del Volcán. It is always a pleasure for us to read what our guests think about our lodge and services offered herein.
We hope to have your visit again next time you come to Costa Rica.

Warm regards from our entire staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Lomas del Volcan

Property: Hotel Lomas del Volcan
Address: PO Box 4-4417, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#6 Romantic Hotel in La Fortuna de San Carlos
#8 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Lomas del Volcan 3*
Number of rooms: 47
Official Description (provided by the hotel):
Lomas del Volcán Hotel is a warm mountain hotel that maintains it's rustic style with wood cabins, each one with 2 decks that invites you to enjoy nature, one with a view to the Arenal Volcano and the other with a view to the tropical forest. ... more   less 
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Also Known As:
Lomas Del Volcan Hotel
Hotel Lomas Del Volcan Costa Rica/La Fortuna De San Carlos

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