We stayed at this hotel from July 28 - July 31. When we checked in we were welcomed by Flor with a much needed drink as we had been on the road from San Jose for 2 1/2 hours. Flor told us that we were now on the 3rd floor as a big group was coming in and they needed the 2nd floor which was what we had reserved as it had the terrace. We were disappointed to hear this but on entering room 30 with a private balcony and a view of the volcano we were happy. It was a quieter area than the terrace. Plenty of hot water available and the room was cleaned very well by the maid staff.Breakfast was served each morning by a very pleasant young man. We were greeted by all the staff whenever they saw us. Javier proved to be a great help with anything we needed. He let us use his computer to print our travel documents for our next location stop.
They are plenty of restaurants and shopping in walking distance from the hotel. In fact there is a couple just across the street from the hotel. This proved helpful for us as we did not rent a car. There is grocery store next door to the hotel and another 5 minutes away from the hotel.
When we reached our next location in Playas del Coco, my husband realized he forgot his ipad cable and charger. He immediately contacted the hotel by email and they advised him that they had found it. They agreed to mail it us at the post office in Jaco which was our next location stop. They refused to charge us to send the package. We picked up the cable and charger in Jaco as promised. They had used a courier service...simply amazing! These guys are the best.
If we are in La Fortuna again we would definitely stay here again.
- Official Description (provided by the hotel):
- Las Colinas Arenal Hoteleco-friendly accommodation, Arenal Volcano, Costa Rica Las Colinas Arenal Hotel offers quality accommodation and all the facilities of a small hotel. We are an eco-friendly, family run hotel. Located only 1 block away from La Fortuna central park and 10 minutes driving from the famous Arenal Volcano, our hotel combines the truly local hospitality with the lovely natural attractions.Our accommodation provides comfortable en-suite rooms all with Wi- Fi access, Cable television, Decor stylish Eco-rooms and an open-air terrace offering a refreshing volcano view. To complete a relaxing stay we can also offer in-house beauty treatments.From us you can visit the Arenal Volcano Hot Springs, the Volcano itself, interesting attractions the Fortuna Waterfalls, the hanging bridges or enjoy the adventure tours as zip-lines, horseback ridings, raftings or rappelling and much more.Las Colinas Arenal Hotel is conveniently situated to visit both tourist attractions and shops. We are minutes walk from center; Enjoy a walk into town to get immerse in the typical life of La Fortuna.Flor and Ivette are the proprietors of this family run hotel and have many years experience in tourism and hotels and will personally supervise all your arrangements during your holiday or business trip. ... more less
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- Also Known As:
- Las Colinas Hotel
- Hotel Las Colinas Costa Rica/La Fortuna De San Carlos