We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good service, nice pools”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Volcano Lodge & Springs
Certificate of Excellence
GreenLeadersSilver level
Copenhagen, Denmark
Level Contributor
138 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Good service, nice pools”
4 of 5 bubbles Reviewed 18 January 2009

Great hotel for a family vacation and a good base for exploring the area. We stayed there for 3 nights around new year.
The hotel is clean and well-managed, has nice big rooms with two twin beds and a small terrasse. It also has two sets of pool areas, an efficient reception and free internet access for the hotel guests. The gardens are wonderful and we had a sloth eating and sleeping in a tree right outside our room.

  • Liked — It was quiet and beatifully kept. It was clean and neat everywhere, and the nature was just around the corner
  • Disliked — A bit far from the center of the town La Fortuna
  • Stayed January 2009, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Axel08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,742 reviews from our community

Traveller rating
    1,580
    950
    165
    34
    13
See reviews for
703
1,365
68
19
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (468)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Spartanburg, South Carolina
Level Contributor
85 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 14 January 2009

We stayed at this hotel for two nights as part of our trip to Central America. The room was really nice and we especially liked the private patio with views of the volcano. There was satellite tv and although there was not wireless internet in our room (I guess it is available in some of the rooms), there was wireless in the lobby and both restaurants. We ate at the restaurant in the front of the hotel (Sura) one night and it was alright. The seafood entrees we ordered were very good but we did not care for the soup or appetizers we ordered. One thing we really like about the hotel was the breakfast buffet which was included in the price. It was a large spread of fruit, rice and beans, sausages, breads, made-to-order omelets, etc. - very tasty! The pool area was also very nice and had a swim-up bar. The hotel was well-located between the town of La Fortuna and the Arenal Volcano National Park. Would definitely recommend!

  • Liked — Breakfast buffet, view of volcano from room
  • Disliked — Restaurant
  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank scmommy8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
83 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 bubbles Reviewed 12 January 2009

My partner and I stayed here for two days on the last leg of our belated honeymoon. This is perfectly adequate, upscale-ish place to stay in La Fortuna, but definitely nothing special for the price by Costa Rica standards. The grounds are indeed lovely, as many other reviewers pointed out, but we found our room to be small, dark and lacking in both cross-ventilation (only time on our trip when we had to use air-conditioning at night) and (more importantly) character. There is a view of the volcano from most of the rooms, but it is mostly of the inactive side (there is also a smallish slice of the active side visible). The hotel serves a nice breakfast that is included in the price, but when we tried one of the restaurants for dinner we were underwhelmed. Finally, the staff are perfectly pleasant, and will arrange activities in the area for you, but we actually found them to be relatively indifferent compared to the service we received at other hotels on our trip. Also, this was the only hotel at which we stayed that refused to cash traveller's checks, which required a trip into La Fortuna and a long wait at the local bank.

All of that said, the hotel is perfectly pleasant, particularly if you have a car to come and go as you please. It also has two very nice swimming pools, and seems particularly kid-friendly, so I think it would be an excellent option for a family-oriented vacation. Just nothing special in terms of a romantic get-away.

  • Liked — The grounds and nice swimming pools.
  • Disliked — Our room, which was dark and stuffy.
  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank DanW329
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
portland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 January 2009

We were so amazed with the natural beauty of this place. Lush plants and greenery, a waterfall out back of our room, lots of birds and a very nice and clean room at a moderate price. Very friendly and accomodating staff. Restaurant food was good.

  • Liked — beautiful grounds
  • Disliked — a little far from town and volcano
  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank jmjarmoore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
Level Contributor
172 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 5 January 2009

This place was lovely. Our room had a covered veranda with a view of the Arenal Volcano. Rooms are spread over the large property and the grounds are filled with amazing tropical flowers and plants. Super pool with a swim up bar. Breakfast buffet in the AM with the best fresh fruit (nothing like Costa Rican pineapple!) and a large selection of other items. Ate twice in the restaurant and found the fish entrees the best.

  • Liked — the beautiful grounds
  • Disliked — no dislkes
  • Stayed October 2008
    • Value
    • Location
    • Rooms
    • Cleanliness
Helpful?
1 Thank slorettao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, Scotland
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed 5 January 2009

Can't add much to the other reviews. One of the best hotels we staying in when in Costa Rica. Big, clean and importantly quiet rooms. In fact this is the only hotel we stayed in, during our month long break, where you didn't need to use earplugs!

Two onsite restaurants, we ate in one for breakfast and the other one (near the reception) for evening meals. Good food at a reasonable price (mains were good and cost about 4000 colon which isn't too bad for a touristy area in Costa Rica).

Like so many hotels in Costa Rica the hotel is located some distance from the sites and other restaurants, but I since this such a common problem in Costa Rica you can't really mark it down for this. Be prepared to drive or take a taxi, there are very few pavements/ sidewalks in Costa Rica and even the locals don't seem to walk anywhere.

  • Stayed December 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank SteveJohnson345uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Centreville, MD
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 4 January 2009

This is a beautiful hotel with a view of Arenal. Unfortunately, we never saw lava from our room while we were there. The lava has changed direction.

However, the hotel rooms, services and amenities are very nice.

They have 2 restaurants at the hotel, but only one open for breakfast (that opens at 7 a.m.). I mention this because a lot of tours leave around 7 a.m. so all you get for breakfast is fruit, bread, and coffee (which were all good here).

This hotel is on a large property and you can take a golf cart to go to the entrance (for tour pickups). The grounds are relatively flat and easy to walk. Be sure to go out early in the morning for some great bird watching in the gardens.

  • Liked — The rooms open to a garden
  • Disliked — Had to walk 10 minutes to get from room to the front gate
  • Stayed November 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank klg_Centreville_MD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these La Fortuna de San Carlos hotels
0.7 mi away
Arenal Manoa Hotel
Arenal Manoa Hotel
#12 of 60 in La Fortuna de San Carlos
4.5 of 5 bubbles 1,763 reviews
1.1 mi away
The Royal Corin Thermal Water Spa & Resort
The Royal Corin Thermal Water Sp...
#7 of 60 in La Fortuna de San Carlos
4.5 of 5 bubbles 2,177 reviews
2.9 mi away
Hotel Lomas del Volcan
Hotel Lomas del Volcan
#10 of 60 in La Fortuna de San Carlos
4.5 of 5 bubbles 1,402 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Arenal Springs Resort and Spa
Arenal Springs Resort and Spa
#11 of 60 in La Fortuna de San Carlos
4.5 of 5 bubbles 2,303 reviews
1.1 mi away
Hotel El Silencio del Campo
Hotel El Silencio del Campo
#4 of 60 in La Fortuna de San Carlos
5.0 of 5 bubbles 1,799 reviews
0.3 mi away
Nayara Resort Spa & Gardens
Nayara Resort Spa & Gardens
#2 of 60 in La Fortuna de San Carlos
5.0 of 5 bubbles 3,175 reviews
Show Prices
Show Prices
Show Prices

Been to Volcano Lodge & Springs? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Volcano Lodge & Springs

Property: Volcano Lodge & Springs
Address: La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica (Formerly Volcano Lodge & Gardens)
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in La Fortuna de San Carlos
#6 Green Hotel in La Fortuna de San Carlos
#9 Spa Hotel in La Fortuna de San Carlos
#12 Family Hotel in La Fortuna de San Carlos
#13 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Volcano Lodge & Springs 4*
Number of rooms: 64
Official Description (provided by the hotel):
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ebookers, Traveltool, S.L.U., Odigeo, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Volcano Lodge & Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Volcano Lodge And Gardens
Volcano Lodge & Gardens Hotel La Fortuna De San Carlos
Volcano Hotel
Volcano Lodge & Springs Costa Rica/La Fortuna De San Carlos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing