We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Arenal Kioro Suites & Spa
Nearby Hotels
US$250
US$227
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Arenal Manoa Hotel(La Fortuna de San Carlos)
US$333
US$146
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hotel Mountain Paradise(La Fortuna de San Carlos)
US$110
US$88
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
Hotel Montana de Fuego Resort & Spa(La Fortuna de San Carlos)
US$123
US$120
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
Hotel Arenal Montechiari(La Fortuna de San Carlos)
US$100
US$98
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
Arenal Lodge(La Fortuna de San Carlos)
US$127
US$109
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
Hotel Lomas del Volcan(La Fortuna de San Carlos)
US$163
Travelocity
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
Hotel Rancho Cerro Azul(La Fortuna de San Carlos)
US$81
US$75
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Nayara Resort Spa & Gardens(La Fortuna de San Carlos)
US$529
Orbitz.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Los Lagos Hotel Spa & Resort(La Fortuna de San Carlos)
US$123
US$98
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
Reviews (1,325)
Filter reviews
1,325 results
Traveller rating
876
323
91
27
8
Traveller type
Time of year
LanguageAll languages
More languages
876
323
91
27
8
Show reviews that mention
All reviewshot tub in the roomhot springscosta ricaday bedfloor to ceiling windowsrooms are hugemud maskamazing viewswelcome drinkour honeymoonpool sidebeautiful groundstravel agentrainy seasonbreakfast buffetvolcano viewtwo queen beds
FilterAll languages
Updating list...
607 - 612 of 1,325 reviews
Reviewed 29 March 2014

The view of Arenal is breathtaking; the pool and grounds are lovely; the hot springs are delightful; and the game room with ping pong tables was a bonus for our son. The hot springs flow through many small pools so you almost feel you have your own private Jacuzzi. The activities we participated in (white water rafting, hiking) were not close to our hotel, but our travel agency Albee Adventures arranged transportation so that did not matter. The restaurant was good but not spectacular, but everything else was amazing.

Room Tip: Room 102 had a great view and was close to the lobby and restaurant
  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Betsy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2014

Beautiful grounds and gardens, 27 acres. Our room was 1103 which was pretty far from the restaurant, but doable. In fact, we enjoyed the walk. Breakfast buffet was included with the room and it was quite good. Fresh made to orders eggs were best we had on our trip. Had dinner one night at the restaurant and my husband raved about his steak. Our room was very large, had 2 queen beds and a day bed separated by a half wall. Also had a hot tub in the room. Struggled with the air conditioner, even called and asked for help, but still was not as cool as we would have liked at night. Hotel personnel were very polite and courteous. Do not book the horseback riding excursion to the waterfall via the hotel, very sloppily run organization. We did take advantage of the free mud facial plus paid for an additional one for $15. Very nice spa with the sound of water outside the windows, very relaxing.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DL54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2014

i would say this upfront: the price is steep.

but boy did we enjoy ourselves. the compound is huge and in the compound, you have a chance of seeing wildlife - we saw an armadillo upon arrival! the rooms are huge and really comfortable. the toiletries are spa toiletries, best of all, there was a fantastic view of the volcano from our room. it seemed like we were literally right in front of the volcano. there's also a hot tub in the room. we were completed wowed by that.

the hotel helped us book a day tour, at the same rate as we would have had if we had gone straight to the agency direct.

when we returned from our day's activities, we were pleasantly surprised when housekeeping used my friend's glasses and two towels, to create a cute cow head. quite delightful.

breakfast was decent - the spread wasn't big but the quality was all right.

they give each room a free facial, and you can add $15 if another person wants the facial too. to be honest, it really isn't much. they simply put a mask on.

a big down side is the number of openings the room has. on the first morning when i got up, i had to go to 4 different places in the room to draw curtains or close doors to block the sun out. wasn't pleasant at all, and even then, did not block the sun completely out because there's no door to the shower area.

  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank aaron0421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2014

Although somewhat remote, the end of the road is a Shangri-la. The grounds are beautiful and the view of the Arenal Volcano is amazing from the rooms, grounds and quite frankly, anywhere in the area. Large groups made dinner a little hectic for our smaller group but I had nowhere to go - we were where we wanted to be!! We wished some of the upper hot tub "pot holes" were hotter but after a bit, you started wanting to stay cooled down anyways. We were treated wonderfully and transportation to and from the Tabacon resort was handled very well. Now THOSE were amazing but that's a different review... We highly recommend Kioro and wish we could have spent more time.

Room Tip: All rooms appeared to be pretty nice and very handy to the amenities. Upper level rooms could see more of the grounds while lower/ground units had immediate access to that area.
  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raraya, Gerente at Arenal Kioro Suites & Spa, responded to this reviewResponded 24 March 2014

Dear Guest,

For us it was a real pleasure to have you even if it was for a short period. Thank you very much for the Shangri-La comparisson it is amazing that you think of us that way, and we will abosulutely love to have you back again.

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2014

Right off the bat--the hotel and grounds are beautiful. Gorgeous. As everyone says, the drive up is breathtaking. That must be where all the money has been spent….

There are other things more important than the grounds--such as hot springs that work; a pool without kids screaming "Daddy watch me"; a shower that doesn't overflow daily; and friendly, good service.

This hotel is isolated. You cannot walk anywhere. So, basically you are going to eat every meal there unless you cab it into town. The breakfast buffet was fine. A lady made great omelets or fried eggs or whatever you want. The service was adequate.

The "happy hour" is lame. You sit in the "lobby" outside the restaurant, and get two for one drinks and "appetizers"--which were usually two little things each.

The dinner was absolutely fantastic--if you order the right thing. First off, don't order any of the seafood entrees off the menu--every one is covered--covered--in cream sauce. I scraped mine off to find out the fish was cooked perfectly--crispy skin and all. And crispy skin is hard to do. But the sauce! Ugh. The next two nights we ordered the ceviche and the carpaccio, and they both were awesome. Fantastic. So, order any of the fresh fish without sauce and you will be very happy.

The room--huge. Not really a "suite", but huge. Loved the hot tub in the room. Used it daily. Hated the shower--it had some phony rain forest shower head that was awful. It was also at least 7-8 feet high. I stood on tip toes (and I'm 5'10") trying to adjust it, and you cannot reach it. Since we couldn't adjust it, the water overflowed out of the shower every time we used it, since it was aimed at the door!

The A/C is awful. It too is 7-8 feet above you, with a remote control that had no instructions and we couldn't figure out how to adjust the temperature. The guy they sent up walked in and said first thing "Habla Englais un poquito". Nice. He couldn't tell us how to work the thing!

Next, the hot springs were broken the day we checked in. A broken pipe or something. I told my travel agent, who complained to the hotel. Next thing I know, two people are at my door explaining how their hot springs work. I just wanted it to work--and BTW, they aren't "hot" springs. They are lukewarm, piped in water cascading over 8 pools. Pretty, but not "hot springs" like Tabacon.

Lastly, my agent sent us a "happy last day" gift of wine and cheese. At 8:15 pm we went to dinner. The hotel delivered this gift to us at 10:00 pm!! NO ONE eats cheese and drinks wine at 10 pm. If they had delivered it at the appropriate time, we could have skipped dinner. I think they did this on purpose as a passive/aggressive payback for griping about the hot springs. I called the front desk about this, and no one spoke English. They thought I wanted help opening the wine. The next day, the hotel comped us a spa treatment we had, and said they would reimburse my travel agent since we didn't touch the cheese and had one glass of wine from the bottle.

You know what, though--the damage was done. We were under the impression this was a 5 star hotel, with the accompanying type of service. Sorry, but it isn't. I thought about giving it 1 star, but since they tried to make it up to us about the wine & cheese, and since I like the hot tub in the room, and since the chef cooked the fish so well, I left it at 3 stars. Hopefully you are only paying 3 star prices…..

Room Tip: If you want to sleep with the sliding glass door open, get an upstairs room.
  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SDSUFan2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews