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“Amazing hotel!”

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Arenal Kioro Suites & Spa
Certificate of Excellence
New York City, New York
Level 5 Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Amazing hotel!”
Reviewed 14 April 2014

Upon arrival we were greeted with a drink of our choice while we checked in. Reception also helped us make a reservation for that afternoon for a volcano hike tour. The grounds are absolutely beautiful and perfectly manicured. Our room was huge and beautiful. Foyer area with couch/day bed and desk, main area with 2 queen (or full) beds, couches, TV tables, and an amazing view of the Arenal Volcano from the beds when you open the curtains. 2 areas for the bathroom- one with toilet and sinks, other with shower. Also had jacuzzi with a view of the volcano. Before our volcano tour grabbed a quick bite at the poolside restaurant. Food was simple, yet good and again the view of the volcano by the pool was amazing. Staff members are always friendly and willing to help. After volcano tour took a dip in the hot springs. I love how the hot springs are set up. Plenty of smaller springs so you can have privacy, but connected so you can get around easily. Dinner was next at their more formal restaurant. Food was delicious and service was great. Same for the breakfast buffet in the morning- plentiful with all the fixings- American and Costa Rican breakfast.

Due to time constraints of my trip there I was able to take advantage of the free massage/mud mask they offered. I'm sure the hotel had plenty more to offer, but I just didn't have time to experience it all. Would definitely want to come back and would absolutely recommend.

Room Tip: Not sure if all the rooms have views of the volcano, so ask for one that does.
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  • Stayed October 2013, travelled as a couple
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Helpful?
3 Thank LTT789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Watford, United Kingdom
Level 4 Contributor
30 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 April 2014

Great location, lovely hotel and rooms, friendly and helpful staff. Felt relaxed from the moment we arrived. Could sit for hours looking at the view of the volcano (although it can be cloud covered some of the time).

  • Stayed April 2014, travelled as a couple
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Helpful?
Thank Amanda1357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fountain Valley, California
Level 4 Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 April 2014

This hotel was one of our favorites. We had a beautiful view of the volcano. The room was wonderful and had a hot tub. The staff was helpful and friendly. The morning breakfast was delicious, lots of choices! We ate dinner one night at the hotel and it was also very good. We really enjoyed the hot springs, very relaxing and soothing. We loved walking the beautifully manicured grounds, especially the hydrangeas! The mud facial was very relaxing. Overall, it was great and we would definitely stay again!

Room Tip: Looked to us like any room would be perfect!
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  • Stayed April 2014, travelled as a couple
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Helpful?
Thank JoAnn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northbrook, Illinois
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 April 2014

From the moment we arrived until we (reluctantly) checked out, we felt wonderfully taken care of. Views of both gorgeous plants and the volcano from our floor to ceiling window made waking up in the morning something to look forward to. The rooms were huge and well laid out; we did not experience problems with the air conditioning or anything else. Everything we requested - extra robes, towels, coffee, glasses - were provided promptly with a smile. Someone even picked up toothbrush in town for us when someone in our group said she forget hers. Tours were well explained and efficiently arranged. We went out for dinner two of the nights we were there to restaurants recommended by the front desk. Both were wonderful. We were offered a ride to one that was close by - no charge - and it was a quick and inexpensive cab ride into town for the other one. Loved the happy hour - delicious blender drinks with fresh fruit and a fun little accompanying treat. I would highly recommend staying here and will happily return.

  • Stayed April 2014, travelled with family
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    • Cleanliness
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Helpful?
Thank Nancy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow
Level 6 Contributor
152 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 8 April 2014

Stayed here for 3 nights and I am so happy we did.
Having breakfast in the shadow of the Arenal Volcano is simply awe inspiring.
Breakfast is very nice and the fresh fruit in particular is amazing.
We got up early every day to go to the hot springs - Just imagine a hot bath, outside, with the view of the volcano while watching the sunrise. WOW WOW WOW.
The food during the day is distinctly average as not much thought has gone into their menu.
The staff were out of this world. They simply could not do enough for you - Always friendly and attentive.
The room was super too. We had a hot tub in it but we never used it as we had natural hot springs right outside.

All in all folks, a wonderful hotel.
1 draw back is that you are 12km from La Fortuna which is a bit of a pain when wanting to leave for dinner etc...

Room Tip: River rafting was super fun and we saw dozens of animals inc a Sloth and a Kamen (small alligator)
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  • Stayed April 2014, travelled with family
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Helpful?
Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miami
Level 4 Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 April 2014 via mobile

Little good about this hotel except the view of the volcano which was really stunning. The pool was tiny, the thermal baths were broken and the restaurant was terrible. The rooms were nice and spacious. The bathroom wasn't functional and our air conditioner leaked a puddle at the entrance to the bathroom. We ordered room service and we put the plates outside that even, two days later, they were still there. The checkin was nice enough, a nice welcome drink on arrival. The rest, not impressive. They offered to take us to the thermal baths somewhere nearby but that defeated the reason we were there. The grounds of the hotel don't inspire a walk around the place.

Stayed December 2013, travelled with family
Helpful?
1 Thank solotraveler21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raraya, Gerente at Arenal Kioro Suites & Spa, responded to this review, 7 April 2014
Google Translation
Lamentamos mucho que su experiencia en nuestra hotel no haya sido de su agrado, tomaremos muy en cuenta su comentario para corregir cualquier problema en la habitación en la que usted se hospedo, estamos tomando medidas también con el room service para mejorar la recolección de las bandejas lo antes posible.

Saludos Cordiales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 4 Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 March 2014

The view of Arenal is breathtaking; the pool and grounds are lovely; the hot springs are delightful; and the game room with ping pong tables was a bonus for our son. The hot springs flow through many small pools so you almost feel you have your own private Jacuzzi. The activities we participated in (white water rafting, hiking) were not close to our hotel, but our travel agency Albee Adventures arranged transportation so that did not matter. The restaurant was good but not spectacular, but everything else was amazing.

Room Tip: Room 102 had a great view and was close to the lobby and restaurant
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  • Stayed March 2014, travelled with family
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Helpful?
Thank Betsy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arenal Kioro Suites & Spa

Property: Arenal Kioro Suites & Spa
Address: San Carlos, 10 km NE of La Fortuna, Arenal Volcano National Park, La Fortuna de San Carlos 21007, Costa Rica (Formerly Arenal Kioro)
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in La Fortuna de San Carlos
#6 Business Hotel in La Fortuna de San Carlos
#11 Romantic Hotel in La Fortuna de San Carlos
#14 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Arenal Kioro Suites & Spa 4*
Number of rooms: 53
Official Description (provided by the hotel):
Arenal Kioro offers a fabulous place with a natural viewpoint to the Arenal Volcano. The hotel has 27 acres of undulating land, surrounded by two streams (La Palma and Kioro) with crystalline waters that begin to flow in the Arenal Volcano National Park. It has two paths where plant species are identified. Besides, private thermal springs for our customer's delight. All our suites have:Two terraces with the best panoramic volcano and mountain view, hydro-massage, air conditioning, safe deposit box, minibar, coffee maker, hot water, direct dialing telephone, satellite television, hair dryer, key card, safety locks, internet connections. ... more   less 
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Also Known As:
Arenal Kioro Hotel La Fortuna De San Carlos
Arenal Kioro Suites & Spa Costa Rica/La Fortuna De San Carlos

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