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“Great Location/We Would Not Stay Here Again”

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Arenal Kioro Suites & Spa
Certificate of Excellence
Fort Worth, Texas
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Location/We Would Not Stay Here Again”
Reviewed 10 July 2014

We had a private room with a beautiful view of the volcano. It did rain the entire time we were there, which made that part of our trip a different experience. The Spa is in a beautiful location. On the surface, it is a wonderful place; however, we would not stay there again. Every time we turned around, we felt like we had to tip someone else. The food and drink prices were high. It is a larger spa, which made the experience more anonymous. We felt a number and a dollar sign. Granted, our experience was colored. After this location, we moved to a six room, intimate villa, and we enjoyed that setting much better.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Nancy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,211 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (290)
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California
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 July 2014

Spacious rooms with outstanding view of the Volcano. Amazing hot springs in a beautiful property. Staff was very friendly and helpful. Adrianna helped us follow up on tour activities and transportation. Breakfast was very good, dinner was ok but a bit pricy. If you don't have a car, there is only one restaurant close by and a better option than eating at the hotel.
Overall, we had a great time.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beachfunCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 July 2014 via mobile

The staff was amazing as prior to the trip, Aurora Solano helped me pick the ideal room location. When we got to the hotel, we were given a great welcome drink. Along with the drink, we were given some perks that the hotel offered. Wilmer drove us to our room and handled all of our luggage. He even found me a new room clock as the one in the room wasn't working properly. The hot tub in the room and volcano view were amazing. All of the staff in the restaurant were awesome. On a clear morning during breakfast, the staff couldn't stop taking pictures of us with the volcano in the background. The cleaning staff was superb as we came back from an excursion filthy and they offered to clean our clothes for free and did a great job. Before we checked out, I insisted on meeting Aurora as my family wanted to thank her for making us feel as part of the Arenal Kioro family. Pura vida amigos as we would love to stay there again.
Saludos,
Jack and family from south Florida

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mnmai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 July 2014

The hotel room was very large. The view was amazing. I can't imagine ever leaving the room if the volcano was active. The thermal springs were great. The hotel staff was also very pleasant. We had a great stay at the Arenal Kioro Hotel.

Room Tip: It appears that all rooms have amazing views. We were located in building 10 which was further from...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 5 Contributor
67 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 28 June 2014

Checking in was straightforward.

We could see some parts of Aernal Volcano from our room, unfortunately misty weather did not allow us to see summit.

Room was spacious and we had an indoor jacuzzi. It was disappointing not to have an umbrella in room given it rained regularly; also most of property requires you to walk outdoors.

Breakfast was average. The floors in the restaurant were slippery due to humidity/mist.

The pool was nice and warm - hot springs in a waterfall like format.

Hotel had a billiard table as a form of entertainment; the table and cue sticks were worn down.

The hotel was located about 10 minutes from main city by car.

Room Tip: Make sure rooms have umbrella so you dont get wet when you leave room!
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Nasser F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Escazu, Costa Rica
Level 4 Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 June 2014

Beautiful hotel, great staff and location with the most amazing view fo the Arenal Volcano. The landscaping is awesome and the hot springs were great.

Comfortable spacious rooms, nice bathrooms and a jacuzzi inside.

I would just take a good look into the cleanliness of the restaurant area, especially the walls, tables and chairs.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rafael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 June 2014 via mobile

The Kioro was an amazing experience!! The view of the volcano was spectacular, even on the rainy days! Staff was awesome so kind and helpful.
We loved everything about our experience food, pool, hot springs!! In room jacuzzi!! It was great!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Monica L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arenal Kioro Suites & Spa

Property: Arenal Kioro Suites & Spa
Address: San Carlos, 10 km NE of La Fortuna, Arenal Volcano National Park, La Fortuna de San Carlos 21007, Costa Rica (Formerly Arenal Kioro)
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in La Fortuna de San Carlos
#6 Business Hotel in La Fortuna de San Carlos
#11 Romantic Hotel in La Fortuna de San Carlos
#14 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Arenal Kioro Suites & Spa 4*
Number of rooms: 53
Official Description (provided by the hotel):
Arenal Kioro offers a fabulous place with a natural viewpoint to the Arenal Volcano. The hotel has 27 acres of undulating land, surrounded by two streams (La Palma and Kioro) with crystalline waters that begin to flow in the Arenal Volcano National Park. It has two paths where plant species are identified. Besides, private thermal springs for our customer's delight. All our suites have:Two terraces with the best panoramic volcano and mountain view, hydro-massage, air conditioning, safe deposit box, minibar, coffee maker, hot water, direct dialing telephone, satellite television, hair dryer, key card, safety locks, internet connections. ... more   less 
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Also Known As:
Arenal Kioro Hotel La Fortuna De San Carlos
Arenal Kioro Suites & Spa Costa Rica/La Fortuna De San Carlos

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