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“A Different Experience”

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Tree Houses Hotel Costa Rica
Certificate of Excellence
Ardsley
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“A Different Experience”
4 of 5 bubbles Reviewed 24 August 2014

We stayed 2 nights at the Treehouse Hotel. Overall this was a great experience and the kids loved it. By way of information, our unit was really small and there was basically nowhere to put our suitcases. That was probably the main deficit. You are also about 1/2 hour from the town of Fortuna and even further from the volcano. If you don't have a car, this is challenging. I am not sure what people without a car did for meals as there are not many restaurants around. That being said, it's a unique and worthwhile experience. The highlight was the night walk with Efram (sp?). We saw sloths, monkeys and he took us to a place where you peeked through the trees and saw about 1000 white birds. Crazy. EXCURSIONS; if you have time, look into booking your own excursions. If you go through the hotels it is more money. For example, we have friends who drove right up to the zip lining and paid half the price. If you book through Treehouse, you need to bring a lot of cash as they don't take credit card deposits for the excursions and the one with the hot springs is entirely in cash which makes it all really inconvenient.

Room Tip: Ask for a bigger treehouse
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  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank Dnavins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Treehouseshotel, Owner at Tree Houses Hotel Costa Rica, responded to this review, 4 September 2014
We always welcome and are appreciative of ways to improve our award-winning service at Tree Houses. In all of our tree houses there is plenty of space under all of the beds, and ample space underneath the small refrigerator to store luggage.

There are eight restaurants and sodas within a 2- to 8-minute drive, including typical Costa Rican meals which are always fresh and delicious. Our customers can go out for pizza, chicken and burgers or we can have their meals delivered right to your tree house. This is always explained at check-in. Our guest really enjoy eating at the authentic restaurants and sodas in Santa Clara, which are much less expensive, fresh food, and out of the tourist hub of La Fortuna, where there are 100 + hotels. The local restaurants love our guest and our guest love the experience of eating at true Costa Rican restaurants.

As for the excursions, this concern was a bit baffling, as their friends made the same reservation through us and paid the same price. We also arranged transportation from their La Fortuna hotel to the zipline location.

There is a cash deposit due at check-in for the outings, we forward that money to the operator to guarantee the reservation. The deposit is subtracted from the balance. We explain this and it is itemized on the itinerary in two different locations to make clear for every one of our guest, so there are no surprises. The balance is due the day of the outing, cash or credit card, at the tour location.

Tree Houses only works with the best tour companies in this area and other parts of Costa Rica. There is a code of integrity between us that none of us break. If you book through us, or go directly with the tour company, all customers will pay the same price. Tree Houses does not mark any tours up. We provide a great service and if you read the majority of reviews our customers rave about us and the great scheduling and time they have with the tours we offer. We want everyone to have the best time on their vacation and our experience proves itself way more often than not.

Thanks to all of our guest.
Raeann and all of the staff here at Tree Houses.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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903 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (180)
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English first
A TripAdvisor Member
5 of 5 bubbles Reviewed 15 August 2014 via mobile

Our family group of 8 stayed in 2 of the treehouses. They were so fun. Loved that they had pluming up in the treehouses cause let's be real who really wants to climb down and go find the restrooms in the middle of the night?!? :-) Very helpful staff and a beautiful place to stay. Thanks for the wonderful memories.

Stayed September 2013
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Massachusetts
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 14 August 2014

We just returned from a week in Costa Rica. We began our trip at the Tree Houses Hotel - I would have given 4 1/2 stars if I could have! I want to start off by saying, as with all reviews on Trip Advisor, it's important that you understand the perspective of those that are giving negative reviews. This is definitely not a place for just anyone - it is not a typical "hotel". It is a Tree House, and therefore it will inherently be more rustic than a standard hotel by nature. And that is the exact reason we booked there - it's a one-of-a-kind experience with the added bonus of super nice hosts - Mark and Lucy (and their great staff AND adorable dogs!)

It is such a fantastic place - the tree houses are well built and well appointed, considering the fact that it is 20-30 ft in the air. There is an air-conditioning unit and a full bathroom, as well as a small refrigerator. We stayed in the Sloth house, which was the only one available when I booked. It was close to the road, and yes, we did hear more road noise than I would have liked (which is the main reason I didn't give this 5 stars). But the other tree houses farther into the property are much quieter. My family (my husband and 2 boys - ages 14 and 11) absolutely loved it there. We kept calling it "fancy camping". There were a few tiny ants and a couple of moths but no crazy bugs. We had a great family of fruit bats that "protected" our tree house that were fun to watch and not disruptive. The boys slept up in the loft which was plenty cool with the A/C and the fan. They loved it up there.

My husband and I really enjoyed the coffee service in the morning (they even asked us how we took our coffee when we checked in so they brought milk and sugar with it each day) - we would have our coffee and enjoy the sounds of the rain forest before breakfast. The breakfasts were incredible - especially the Huevos Rancheros in ramekins - I could have eaten 10!

The birds around the property were spectacular - lots of hummingbirds and other tropical birds. We saw sloths as well (no monkeys but they are usually around). We had a great trek to the waterfall on the property that was beautiful and the boys swam and played in the pool area under the waterfall. It is true that there isn't a ton going on in the exact area but Mark and Lucy are excellent at making recommendations. We had a few hours before our Arenal hike and Mark directed us to the local college where we saw crocodiles and where they were, lucky for us, having a little local craft fair so we were able to get some great souvenirs and meet local crafts people. I really value getting off the beaten path and meeting locals, so it was perfect. I do speak Spanish so it made things a bit easier but you can certainly get by in this area with English.

There is a grocery store minutes from the hotel that we visited daily for water and snacks. And we ate twice at Happy Land which we loved (ask for a marker to write on their walls)! Lastly, our hike with Juan Carlos to Arenal and then the visit to Baldi Springs was excellent! Juan Carlos was a fantastic guide and we learned so much about the plants and animals from the area (including the crazy plant that numbs your mouth!), saw some spectacular views of the volcano, and enjoyed a relaxing time at the springs (which the boys LOVED). All in all a perfect way to start our trip. Thank you Mark and Lucy for a great experience!

Room Tip: Ask for a tree house away from the road if possible. Otherwise, just be prepared for some truck nois...
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  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
5 Thank TravlrFromMass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vero Beach, Florida
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 14 August 2014

Our amazing experience to the tree house began when we got picked up from the airport by Jo whom Mark and Lucy so kindly arranged for us. Jo was great, stopping along the way and explaining as much as she could I would highly recommend using their transportation company as it was most importantly safe and a great drive! Once we got their we were taken aback by not only the grounds and cute main house but of of the warmth and hospitality that just radiated from both Mark and Lucy. We stayed four magical days in the frog tree house and our grandparents stayed in the sloth. First off the grounds are massive and stunning! If you are a hiker, nature, plant, animal lover this place is for you. We did the hike down to the waterfall and river all the while listening to the sounds of birds and the occasional monkey (which we never saw but boy was he loud). The waterfall and river was just delightful. The breakfasts every morning were out of this world five star gourmet treats. Everyday it it something different and intricate, hands down the best breakfast in all of Costa Rica if not the world. The night hikes with Ronaldo are not to be missed...I was fortunate enough to go out with him by myself (my jet lagged travel companions chose the comfy beds instead). We hiked for 3 hours primarily in search of sloth which we finally found but along the way I was just amazed at the creatures he could discover. Frogs were his passion and he even spotted a green tree frog (my favorite!!) which I got to handle and a poison dart frog which I did not touch, among many other things. The accommodations are authentic and cozy, beautifully constructed charming tree houses especially the porch where every morning I enjoyed my freshly delivered amazing coffee and the sights and sounds of birds. AC blew cool, the water was fresh and the beds were comfy. The best part of our trip though would be Mark and Lucy, not only will they provide you with most hospitality and bend over backwards to plan everything for you but they were like seeing old friends. Not only is their customer service and personalized service unparalleled but just talking to them and learning about them was a pleasure! You really felt like a part of the tree house family. They coordinated all of our activities which were the best we did in our whole 2 weeks in CR. The trip to the waterfall and the volcano with a stop at the hot springs is a must! The tour itself was amazing but our guide was even better, a walking encyclopedia of Costa Rica with a great heart. Our favorite excursion was the all day private ATV tour and all I can say is WOW!! We left around and 10am and think got back everyone then 10pm. The tour is completely tailored to you and we are adventurist so we took full advantage. Going through rivers, steeps hills, cattle crossings, lush sugar cane fields and finally ending at Eco-Termales the best hot spring I have ever been. A paradise tucked into the jungle that mostly only locals know about. The tour company was amazing but the guide even better, Danny Vega really showed us a good time. Another night I got a massage in the jungle booked by Mark and Lucy of course and it was the most amazing massage after a day of 8 mile hiking. Bottom line the Tree House Hotel is simply a magical place made better by the wonderful hosts, Mark & Lucy! If you want not only a beautiful place but to be surrounded by beautiful people do not miss this place, they truly made our visit one of a kind! We can not wait to return!!

  • Stayed February 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
4 Thank meghan g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
College Park, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 August 2014

We stayed for 3 nights at Tree Houses Hotel in July 2014. It was a fantastic experience! We are a family of 5 and have 3 kids, 9,7, and 3. We stayed in Colibri and it fit us perfectly! The tree house was awesome! We LOVED hanging out on the porch and watching for birds and animals. We stopped at a local fruit stand the first day and got tons of fruit to eat at our tree house for snacks and also put some out on the little pedestal for the jungle animals. We ended up with a nightly "friend". The first night a Kinkajou came and ate the mango we set out and wanted more so we gave him all we had. He returned every nigh. He was so much fun to interact with! We also loved the BEAUTIFUL hike to the waterfall and the night hike with Rolando. Rolando is soooo nice and very knowledgeable and friendly. He showed us sloths and red-eyed tree frogs and other poison dart frogs and all kinds of birds and lots of other things. We saw tons of leaf-cutter ants and other jungle wildlife as well. The breakfast every morning was absolutely outstanding. I seriously couldn't say better things about it. The owners are fantastic. They are very friendly and had great customer service. My son had a minor health issue while we were there and the wife went out of her way late at night to help us with a cheerful attitude to make sure all was well. We felt very well taken care of. I would definitely recommend this place to someone looking for an authentic, clean jungle experience.

Room Tip: We stayed in Colibri and thought it was great! Put out Mango slices on the pedastal and you may see...
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Andrea Sherman T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 5 August 2014 via mobile

What a great setting in the heart of a rain forest. Mark and Lucy are wonderful hosts and it really feels like you're staying in one of their bungalows. The concierge Yolandra was delightful at checkin and very helpful with local customs and favourite restaurants. (Try out Happy Land - seriously. Marlon was very good at helping pick out a fabulous dinner.)

Rolando is gifted at finding wild creatures (for photos) during the night hike.
Oh. And these bungalows are 30+ feet up! We had torrential rain at night that was surprisingly soothing at interesting. (Dry but humid during the day; but not oppressively so.)

Great value and wonderful staff. (Have Mark book your local excursions... You'll be happy you did.)

Stayed August 2014, travelled with family
Helpful?
Thank Tyson N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
146 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 4 August 2014 via mobile

We stayed her for 4 nights with an 8 year old boy. I can't emphasize enough how awesome this place was! Only 7 treehouses, so not tons of people. AWESOME staff. Mark and Lucy the owners were super helpful and friendly, as was Yolanda who checked us in. Rolando does night tours... Don't miss this! The rooms have AC. Loads of animals on the property including parrots, sloths, and howler monkeys... Even blue jeans dart frogs! Best breakfasts ever... Super friendly cook. Some things to note:
- these are actual treehouses. They are very high up. If you have very young children you would need to be careful of them on and around the stairs and porch.
- no drawers for storage. We were in the monkey house and there was a bench for luggage. If you are a heavy packer, it could be a problem (there is room for luggage under the beds). We did not have an issue with ours, but we only take carry on.
- the river and waterfall are neat to see, but if you are not physically fit, it can be a bit tiring as there are several hills. We had a young child with us and had no issues. This is where we saw the monkeys
- Happyland was great for dinner and lunch. Name sounds weird but it was good food, and is frequented by locals!
- the private ATV tour Mark arranged was fabulous! I would recommend it over a group tour.


Stayed August 2014
Helpful?
1 Thank Disneygroupie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tree Houses Hotel Costa Rica

Property: Tree Houses Hotel Costa Rica
Address: 300 Meters Norte de Cementerio | Santa Clara, San Carlos, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Beverage Selection Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Spa Airport Transportation
Hotel Style:
#1 Best Value Hotel in La Fortuna de San Carlos
#2 Family Hotel in La Fortuna de San Carlos
#3 Spa Hotel in La Fortuna de San Carlos
#3 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): £
Hotel Class:2 star — Tree Houses Hotel Costa Rica 2*
Number of rooms: 7
Official Description (provided by the hotel):
Tree Houses Hotel is a bed and breakfast hotel conveniently located off the main road that runs through La Fortuna and around the Arenal Volcano. We are a short 25 minute drive to the high tourist area. People seek us out with that in mind, to be away from it all but close enough to enjoy all the fun adventure the La Fortuna, Arenal Volcano area has to offer.We have just 5 tree houses (each very private) on 8 acres and we are surrounded by a 70 acre wildlife refuge with a waterfall, pools to swim and a beautiful river. Each tree house features A/C, warm water showers, refrigerators and safes.There are few hotels like this in the world and none other in Costa Rica. There is something so very exciting about spending the night high in the forest canopy, wildlife all around you, safe and cozy in a tree house hotel in Costa Rica. ... more   less 
Also Known As:
Tree Hotel In Costa Rica
Tree Houses Hotel Costa Rica La Fortuna De San Carlos

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