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“Best trip ever”

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Arenal Springs Resort and Spa
Certificate of Excellence
GreenLeadersPlatinum level
St. Petersburg, FL
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Best trip ever”
5 of 5 bubbles Reviewed 26 July 2012

After a horrible experience at the Thrifty in San Jose and a harrowing drive we arrived at Arenal Springs Resort. This resort is located in the ideal location. Close to the volcano, springs, zip lining, waterfalls, etc. We used the concierge to book some activities for us but also booked some on our own. The food was pretty good at the restaurant....the breakfasts were great. The staff was very friendly. I enjoyed spending my mornings drinking coffee on the patio watching the birds and butterflies waiting for a glimpse of the top of the volcano. I would definitely stay at this resort again. We were there for New Years and you had to pay to join the party....which was pretty lame, but the fireworks weren't bad!

  • Stayed December 2011, travelled as a couple
    • Value
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Helpful?
Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review, 31 July 2012
My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having you as guests, and our embers are always open waiting for you to return.
thank you very much again and God bless you always
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,303 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (534)
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Center Point IN
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 July 2012

Arenal Springs Resort exceeded our expectations. The view from our room was incredible! How many places can you lay in bed and stare at a gorgeous volcano? The room was very nice! The room and the whole resort is much nicer than it looks in the pictures.
The entire resort was wonderfully landscaped. Having signs explaining all the plants around the resort was nice and I liked walking through the gardens. The pools and hot springs were great!
The resort is not close to town and we did not have a rental car so we did not go out to explore the local sodas as we wanted to but the restaurant was nice.
The manager at the desk was quite funny and even joked with us about not needed so much bug spray saying they had bugs but "This isn't Jurassic Park."; although the next day we saw a 6 inch grass hopper and 4 inch beetle while rappelling!

  • Stayed April 2012, travelled as a couple
    • Value
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Helpful?
Thank Jen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review, 31 July 2012
My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having you as guests, and our embers are always open waiting for you to return.
thank you very much again and God bless you always
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 July 2012

Just stayed here in July for two nights. We loved it! The resort is beautiful and the hot springs are simply amazing. We felt so relaxed here and really didn't want to leave. One con - the food is pretty blah and overpriced for dinner. Although the breakfast (which came w our room) was quite nice with a large variety of food. I recommend you stay here, I don't think you'll be disappointed!

  • Stayed July 2012, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Sarah I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review, 31 July 2012
My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having you as guests, and our embers are always open waiting for you to return.
thank you very much again and God bless you always
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brandon, Mississippi
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 16 July 2012

My husband, sister-in-law & I stayed at Arenal Springs Resort for our first portion of our trip to Costa Rica. The drive to the resort was not the best.....encountered fog which hindered you from seeing anything right in front of you!! Once we got to our room, our moods changed from mad to very happy! The resort is absolutely beautiful! When we woke up the next morning, our view was of the Volcano & that was amazing!! The staff was very friendly. The bartender Manuel offered to take us on a tour himself (off the resort's clock), but we didn't go. The food was delicious & can't beat getting breakfast included in hotel total!! The hot springs pools were wonderful! There are a lot of things to do nearby. I would definitely recommend this resort to anyone traveling to La Fortuna.

  • Stayed July 2012, travelled with family
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Helpful?
3 Thank Kellie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review, 31 July 2012
My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having you as guests, and our embers are always open waiting for you to return.
thank you very much again and God bless you always
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edison, New Jersey
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 14 July 2012

I chose this hotel for its hot springs. It did not disappoint in that area, but there were so many other positive things about this property. First of all, it is gated with strolling night watchmen and extremely clean. The gardens are well tended and you will eat many of the fruits growing there for your hot buffet breakfast that is included with the price of your room. Delicious!
The food was so great that we ate dinner at the Ti Cain restaurant every night for the 4 nights of our stay rather than pay $8.00 to go into town for a restaurant that we would not know the quality of. It is also listed as being organic from local farmers. One day we saw a delivery of pineapples from the back of a local farmer's pick-up truck.
The staff is absolutely amazing. They become fast friends and give outstanding service to us every day and evening. All of the wait staff speak English very well, so if your Spanish is lacking, not to worry. The rooms would be tight however for a family with older children since there are no dressers, just a couple of shelves. For a couple, it is fine.

  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
3 Thank figgybella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review, 16 July 2012
My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having you as guests, and our embers are always open waiting for you to return.
thank you very much again and God bless you always
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
108 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 13 July 2012

This hotel was fantastic. I cannot say enough wonderful things.....from the moment you enter and are greeted with a smile and warm towels....the front desk were helpful and kind. The room was great, the shower is heavenly. My six year old son had thevtime of his life. The bartenders, Miguel was kind,nthe golf cart guys Jason especially was so friendly. We never had any issues with anything. Food was good, the pools were awesome. Most if all, special thanks to Edward who arranged really fun tours. This hotel is awesome. Five minute cab ride from town, find another couple to split the cost and it's super cheap. We saw hummingbirds, monkeys, armadillos, grasshoppers, iguanas and more! We loved it here and will return!

Room Tip: Ask for one near the pool if you prefer to be closest.
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank momma2be
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review, 16 July 2012
My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having you as guests, and our embers are always open waiting for you to return.
thank you very much again and God bless you always
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hattiesburg, Mississippi
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 11 July 2012

This was our third stop on our Costa Rica trip last month. I think it was my favorite because of the beautiful flowers and the wonderful hot springs pool. When we first got there we just walked around taking pictures and admiring the beauty of the grounds! The second day we tried out the hot springs pool. The water was very warm and the clearest water I have every seen. We had our supper at the bar in the pool. I love being in water so eating in the hot springs pool with the view of the volcano was magnificent. Also, we were able to see lots of unique birds from our front door. There are a lot of hotels in the area that we saw but I am so thankful to Rayna with Costa Rica outdoors for suggesting this resort for us!

Room Tip: All of the rooms have an equal view of the volcano!
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wynren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review, 16 July 2012
My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having you as guests, and our embers are always open waiting for you to return.
thank you very much again and God bless you always
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Arenal Springs Resort and Spa

Property: Arenal Springs Resort and Spa
Address: 5 Miles West of Catholic Church of la Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in La Fortuna de San Carlos
#4 Business Hotel in La Fortuna de San Carlos
#7 Family Hotel in La Fortuna de San Carlos
#8 Spa Hotel in La Fortuna de San Carlos
#12 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Arenal Springs Resort and Spa 3.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Hotel Arenal Springs is located just 5 miles away from la Fortuna town toward the Arenal Volcano or National Park. We are located between La Fortuna town and the Arenal Lake.The Hotel count with 87 Junior Suites and 3 Master Suites King and 3 Master Suites Queen with direct view to the Arenal Volcano. Each room are surrounding with exotic gardens, beautiful flowers and many species of birds. These rooms offer either a king size bed or two double beds. Also we provide rooms with handicap access and adjoining rooms for families who want stay together.Our hotel offers you 2 swimming pools and a Thermal river.Hotel Arenal Springs Resort offers on each Junior Suite the best amenities for your comfort. King Bed or Two queen beds, Hair dryer, Cable TV, Mini bar, Free Wi-Fi Internet access, Air Conditioning, Ceiling fan, Laundry Bag, Telephone, Safe deposit box, Coffee Maker free coffee and tea), Bath amenities, Private bath with tropical garden, hot water, Private terrace. ... more   less 
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Also Known As:
Arenal Springs Hotel La Fortuna De San Carlos
Hotel Arenal Springs
Arenal Springs Resort And Spa Costa Rica/La Fortuna De San Carlos

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