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Reviews (2,830)
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1,786
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Reviewed 19 April 2014

This resort has it all, peaceful quiet rooms, great views, hot springs, swim up bar, great food and great service. There are also many diverse plant and animals. Some on the tour went on a nature walk. We attended a cooking demonstration. This was an amazing place to stay, especially on a tour, thanks Collette.

Room Tip: Get a room with a view of the Arenal volcano.
  • Stayed: April 2014, travelled with friends
    • Value
    • Location
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Thank Ed F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this reviewResponded 23 July 2015

Hello Dear guest, thank you very much for choosing our hotel to spend your vacation in Costa Rica, we hope that all your experiences are been magnificent and satisfying.
All the staff working at Hotel Arenal Springs hope that your back very soon and so we have a chance to serve you again, we love to read your comments which are very important and helps us improve each day to provide a better service.
Dear guest and friend we hope you have a safe journey back to your home and remember this, now you have many friends in Costa Rica.
Thank you very much and God bless you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014 via mobile

Usually we don't write reviews however I had to share our experience at the Arenal Springs resort. First, let me say that our trip to Costa Rica was amazing and large part of it is because out stay at this resort. Everything about it was perfect. The staff was amazing, the breakfast buffet was great and the hot springs pools were lovely. The view from our room of the Arenal volcano was breathtaking. We used the spa for a couples massage and that was an amazing experience. I definitely recommend it. Our plan is to come back one day with our kids.

Stayed: April 2014, travelled as a couple
1  Thank ALRDT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this reviewResponded 23 July 2015

Hello Dear guest, thank you very much for choosing our hotel to spend your vacation in Costa Rica, we hope that all your experiences are been magnificent and satisfying.
All the staff working at Hotel Arenal Springs hope that your back very soon and so we have a chance to serve you again, we love to read your comments which are very important and helps us improve each day to provide a better service.
Dear guest and friend we hope you have a safe journey back to your home and remember this, now you have many friends in Costa Rica.
Thank you very much and God bless you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2014

I always start by saying that I am a wedding photographer and I shoot a lot of weddings around the world, so I don't get to chose the hotel nor do I pay for my trip, so its an unbiased review.

I just loved this hotel, it was an amazing experience to wake up and look out my bedroom window and see the Arenal volcano. Food was amazing, and I LOVED the hot pool that was like a hot tub, not many hotels have natural hot spring pools like this.

Great hotel for a wedding and an amazing all round stay.

Room Tip: All rooms can see the volcano, some are larger than others and some have been renovated.
  • Stayed: November 2013, travelled on business
    • Value
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2  Thank one2onephotography
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this reviewResponded 23 July 2015

Hello Dear guest, thank you very much for choosing our hotel to spend your vacation in Costa Rica, we hope that all your experiences are been magnificent and satisfying.
All the staff working at Hotel Arenal Springs hope that your back very soon and so we have a chance to serve you again, we love to read your comments which are very important and helps us improve each day to provide a better service.
Dear guest and friend we hope you have a safe journey back to your home and remember this, now you have many friends in Costa Rica.
Thank you very much and God bless you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2014

At the base of the Arenal Volcano, this resort is laid out so each unit has a view of the mountain from your front porch which they furnish with comfortable rocking chairs. The spa and pool area feature a swim up bar and three different temperatures depending on the amount of hot water from the naturally occurring springs. My wife said sitting in the pool with the bar and looking at the mountain, Pina Colada in hand was one of the highlights of our trip to Costa Rica. The property had very good food, an attentive staff and the grounds are very attractive. Not a five star American hotel, but a very nice place to stay when in the area.

Room Tip: Most rooms seem to have a great view of the volcano.
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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1  Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this reviewResponded 23 July 2015

Hello Dear guest, thank you very much for choosing our hotel to spend your vacation in Costa Rica, we hope that all your experiences are been magnificent and satisfying.
All the staff working at Hotel Arenal Springs hope that your back very soon and so we have a chance to serve you again, we love to read your comments which are very important and helps us improve each day to provide a better service.
Dear guest and friend we hope you have a safe journey back to your home and remember this, now you have many friends in Costa Rica.
Thank you very much and God bless you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2014

Me and some friends stayed here, It is pricey so we shared a room with 2 double beds. We felt it was a splurge that was worth it for a few nights Just for the Hot Spring pools alone and the gorgeous grounds and views. The breakfast buffet was good. But like some of the other reviews say, the rest of the food and drinks are over priced and not great. Town is a only short drive away, so better food and affordable drinks aren't far. I say stock up on things like that for your room and enjoy the rainforest!

  • Stayed: February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
2  Thank Natalie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this reviewResponded 23 July 2015

Hello Dear guest, thank you very much for choosing our hotel to spend your vacation in Costa Rica, we hope that all your experiences are been magnificent and satisfying.
All the staff working at Hotel Arenal Springs hope that your back very soon and so we have a chance to serve you again, we love to read your comments which are very important and helps us improve each day to provide a better service.
Dear guest and friend we hope you have a safe journey back to your home and remember this, now you have many friends in Costa Rica.
Thank you very much and God bless you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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