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“Fabulous, Two Big Thumbs UP!”

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Arenal Springs Resort and Spa
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 19 June 2014

This is our second stay at the Arenal Spring Hotel. We loved every minute of our trip. The rooms are spacious with a view of the volcano, although cloudy days do obstruct the view. The location is also convenient to many area activities. The hotel is relative bargain if you get discounted off season prices considering you get the hot springs at the hotel for free! The breakfasts were always good and we felt the staff did a good job in all areas. Two big thumbs up!

Room Tip: Go during the Green season to get best rates.
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  • Stayed: June 2014, travelled with family
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Thank Ken N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this reviewResponded 29 February 2016

Thank you very much for taking your valuable time to share your comments and thank you for staying at our hotel, we were glad to read that you held a wonderful vacation and enjoyed everything here in Costa Rica, we hope to see you back soon to serve you in the best way possible.
On behalf of all staff working at Hotel Arenal Springs thank you very much and blessings.

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989 - 995 of 2,484 reviews

Reviewed 18 June 2014

We just spent two nights there last month. Gorgeous view. Breakfast was good. Rooms were clean. Didn't care for the fauna in the bathroom (with slight opening to outside). Coral snake found in the garden (near lobby) and another snake got into someones room. I believe they call it the Clara Clara snake (preditor of Fur de Lance) so they leave it on the property. Yikes. Hanging bridge tour was awesome. Beer is $5. Little fridge in the room is awesome. VERY helpful staff. Great that the workers bootin around on golf carts give you a ride whenever they're around. Nice lobby. Free computer access in lobby. Town of La Fortuna was great! We felt very safe (2 women). Taxi to Fortuna is $11 u.s. Bring lots of small bills if you're using u.s. dollars. Change in lobby is hit and miss & not all stores in town use have it either. People are very nice & friendly. We had one dinner in room (pizza & guac/chip = $25). Not a bad price & it was great food. The volcano is BREATHTAKING. Love it & can't wait to go back !

Room Tip: I doubt theres a bad room on the premise. View is awesome
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  • Stayed: May 2014, travelled with friends
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1  Thank ronnielynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this reviewResponded 29 February 2016

Thank you very much for taking your valuable time to share your comments and thank you for staying at our hotel, we were glad to read that you held a wonderful vacation and enjoyed everything here in Costa Rica, we hope to see you back soon to serve you in the best way possible.
On behalf of all staff working at Hotel Arenal Springs thank you very much and blessings.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014 via mobile

Uncomfortable mattress, poor service, bad WiFi and stinky bathrooms. Staff is very rude and unorganized. Highly suggest a differnt property unless you like overpriced accommodation with below standard service. Nothing more than a scenic property. Need I say more?

Stayed: June 2014, travelled as a couple
6  Thank jthompso008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this reviewResponded 29 February 2016

Thank you very much for taking your valuable time to share your comments and thank you for staying at our hotel, we were glad to read that you held a wonderful vacation and enjoyed everything here in Costa Rica, we hope to see you back soon to serve you in the best way possible.
On behalf of all staff working at Hotel Arenal Springs thank you very much and blessings.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

What a modern environment amongst the mountains and the volcano. Wherever you are, you can see the volcano. It is an establishment that could be located in Florida or any other place where you see golf carts that take people to their rooms. The setting with the flowers and the pool area is beautiful and the hot springs are an added delight. The town of Fortuna is lovely and worth strolling about when you are there. Lovely place to relax and enjoy the view in a peaceful setting.

Room Tip: We stayed closer to the reception area (area 200) as we loved to walk to breakfast every day vs. tak...
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  • Stayed: May 2014, travelled with friends
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Thank Nancy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

Wonderfully relaxing venue. Rooms are layed out where you can see the volcano from large windows of your room as well as sit in chairs on a private patio in front of your room with a full view.
The progressively warm to hot springs are terrific and the basic one has a swim up bar that we spent hours at.
The various restaurants provided good and varied menu choices. Excellent sushi, good Italian options, an international menu and a good breakfast buffet.
The place is private, relatively quiet and relaxing. I would certainly look forward to spending more time here.

Room Tip: Since weather can be dicey in some seasons, you should be flexible with how you spend your time day...
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  • Stayed: June 2014, travelled as a couple
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Thank Allen727286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this reviewResponded 29 February 2016

Thank you very much for taking your valuable time to share your comments and thank you for staying at our hotel, we were glad to read that you held a wonderful vacation and enjoyed everything here in Costa Rica, we hope to see you back soon to serve you in the best way possible.
On behalf of all staff working at Hotel Arenal Springs thank you very much and blessings.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2014

I was very pleasantly surprised at this property. I had looked at and priced several other properties in the area before settling on this one. I was impressed at the communication I had with the manager prior to my stay, and the prices were on par with every other resort. We chose two adjoining rooms for our family of 6. We loved walking out and seeing the view of the amazing volcano. The breakfast each morning was fabulous...made to order omlettes, fresh fruit, yogurt, cereal, waffles, rice and beans and tortillas. We had our breakfast fill and found that it sustained us until late afternoon in which we had an early dinner. We enjoyed all the various pools and swim up bar. Another reviewer mentioned expensive prices and the fact that the resort shut down at 10. I don't know if he traveled elsewhere in CR, but prices are higher everywhere, and most cities and restaurants shut down long before 10. It's cultural. His complaints weren't unique to this property, but it was the same all over CR. The staff here was very accommodating to our needs. We would definitely stay here again.

Room Tip: As for a view of the volcano.
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  • Stayed: June 2014, travelled with family
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Thank LauraDraper_UT_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this reviewResponded 29 February 2016

Thank you very much for taking your valuable time to share your comments and thank you for staying at our hotel, we were glad to read that you held a wonderful vacation and enjoyed everything here in Costa Rica, we hope to see you back soon to serve you in the best way possible.
On behalf of all staff working at Hotel Arenal Springs thank you very much and blessings.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2014

Very nice hotel and staff was very attentive. Greeted with a cocktail after a long 3 hr drive from the airport. Great swim up bar pool and relaxing hot springs. We had pizza at the hotel and it was very good! Breakfast Buffet was delicious with many items to chose from. The fresh fruit was amazing. I would defintely recommend this hotel if you are traveling to Costa Rica.

  • Stayed: May 2014, travelled with family
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1  Thank Rose T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this reviewResponded 29 February 2016

Thank you very much for taking your valuable time to share your comments and thank you for staying at our hotel, we were glad to read that you held a wonderful vacation and enjoyed everything here in Costa Rica, we hope to see you back soon to serve you in the best way possible.
On behalf of all staff working at Hotel Arenal Springs thank you very much and blessings.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Arenal Springs Resort and Spa

Address: 5 Miles West of Catholic Church of la Fortuna, Arenal Volcano National Park, La Fortuna de San Carlos, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in La Fortuna de San Carlos
#4 Business Hotel in La Fortuna de San Carlos
#7 Family Hotel in La Fortuna de San Carlos
#8 Spa Hotel in La Fortuna de San Carlos
#12 Romantic Hotel in La Fortuna de San Carlos
Price Range: £81 - £569 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Arenal Springs Resort and Spa 3.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Hotel Arenal Springs is located just 5 miles away from la Fortuna town toward the Arenal Volcano or National Park. We are located between La Fortuna town and the Arenal Lake.The Hotel count with 87 Junior Suites and 3 Master Suites King and 3 Master Suites Queen with direct view to the Arenal Volcano. Each room are surrounding with exotic gardens, beautiful flowers and many species of birds. These rooms offer either a king size bed or two double beds. Also we provide rooms with handicap access and adjoining rooms for families who want stay together.Our hotel offers you 2 swimming pools and a Thermal river.Hotel Arenal Springs Resort offers on each Junior Suite the best amenities for your comfort. King Bed or Two queen beds, Hair dryer, Cable TV, Mini bar, Free Wi-Fi Internet access, Air Conditioning, Ceiling fan, Laundry Bag, Telephone, Safe deposit box, Coffee Maker free coffee and tea), Bath amenities, Private bath with tropical garden, hot water, Private terrace. ... more   less 
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Also Known As:
Arenal Springs Hotel La Fortuna De San Carlos
Hotel Arenal Springs
Arenal Springs Resort And Spa Costa Rica/La Fortuna De San Carlos

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