We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel El Silencio del Campo
Certificate of Excellence
Concord, California
Level 5 Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Amazing staff”
Reviewed 14 July 2014

Five stars for the staff here. On our last evening, my five year old son tripped and fell outside our room, and needed stitches on his chin. I took him to the front desk and asked if they had a doctor that would come to their hotel or if they could call a taxi for us. Their preferred doctor was out of town that night, but they spoke with her to get information about a good local clinic, and at 8:30 on a Saturday night, the hotel manager drove us to the clinic himself instead of calling us a taxi.

The room was also lovely. We had cabin 23, a family cabin, and it was clean, new, and pretty inside. There were some ants coming in, but it's the rainforest. The grounds were also beautiful.

Here's where the hotel lost one star:
-The food was our least favorite of our trip, but the hotel is too far from downtown La Fortuna for going out to other restaurants to be reasonable if, like us, you don't have a car. (It bears mentioning that one couple we spoke with loved the food there. Maybe our vegetarianism limited us from experiencing their good stuff.)
-The swimming pool is small - our kids didn't want to spend a lot of time in it.
-The hot springs have a duck that likes to join you in them, and one morning we found unpleasant evidence that a duck had been in it before us.

I think when we return to Arenal we will either stay in town at a hostel or other low-budget place, or if we don't have our kids with us, we'll splurge on a fancier romantic spot. If you are looking for a reasonably priced, nice, quiet spot with hot springs and a good view of the volcano - not to mention a great staff - we absolutely recommend El Silencio del Campo.

  • Stayed June 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank megananna22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,852 reviews from our community

Traveller rating
    1,502
    299
    42
    5
    4
See reviews for
684
830
21
11
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (358)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Mountain View, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2014 via mobile

If I could give this place 6 stars I would! My daughter and I stayed here 4days/3 nights and loved every minute of it!
The best things about this hotel are the staff, the grounds, and a good value.
Every single staff person we encountered was kind and helpful. One example was in setting up excursions. They are happy to call and set these up for you and give you a voucher so you can just pay for everything once at the end. One of our excursions wasn't answering the phones. We were told to go ahead with our plans to go get lunch and they would keep calling for us. We returned from lunch with a confirmation and voucher complete. Another example was listening to many tourists butchering Spanish wanting to practice their language skills. The bilingual staff was always genuinely kind and patient helping them along. I really can't say enough about the staff.
The grounds were just beautiful, our cabin(#11) was clean and lovely. In regards to some reviews about bugs...they are everywhere in Costa Rica. In our entire stay we only encountered one small spider in our room. That being said, I can appreciate that various rooms and seasons may account for a variance in bug encounters. This was not a problem for us at all.
I think this was a great value considering breakfast was included and the hot springs are free. If you read some of the complaints about Tabacon hot springs (price and over crowded) this made Silencio del Campo an even better deal. The restaurant food was overpriced (like many of the tourist spots). We picked up some stuff at the supermarket to save $$.
Overall this was a wonderful experience and we would go back in a heartbeat!

Stayed July 2014
Helpful?
1 Thank nvt234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boulder, United States
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 July 2014

This was our first accommodation in CR. We stayed for 3 nights--my wife and I in 1 unit, our 2 teenage daughters in another. Very satisfied with our rooms. The hot springs were well-designed, secluded and soothing (calm and intimate compared to those at the Baldi), and the grounds surrounding them beautiful. We did not use the spa services. More than once felt grateful that we were not staying at the ostentatious Hotel Royal Corin that looms awkwardly over the entry to Silencio's property. Simple but tasty breakfast was included. The staff were warm and competent.

  • Stayed June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Chris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 July 2014

We spent two nights here while in the Arenal area. I did a lot of research and finally decided on Hotel El Silencio because of the location. It is right on the main drag so it's easy to get to La Fortuna and other activities. Other hotels I looked at were 1-2 miles off the beaten path which could add 20 minutes to your drive. We had a car so I knew I wanted easy access.

The hotel was very nice and exceeded my expectations. We were in casita #4 and the noise from the road did not bother us at all. The room had a mini-fridge and TV with a few English-lanugage stations. Another nice feature was that the sink was in the main room which is very handy when 4 people are sharing one room.

Breakfast was very good. They offer a choice of 4-5 items. Between the 4 of us, we tried them all and had no complaints.

The grounds are very nice and the hot springs are fantastic after a day of hiking. For the price, this was a perfect spot.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Downdog99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Level 4 Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 July 2014

After staying at Casa Luna in La Fortuna area this hotel did not meet my expectations and I was quite disappointed with my stay. Do not stay in room no. 16 as we had to deal with a trail of ants by the sink wall. It wasn't just one or 2 it was like 50-60 ants crawling up and down the wall. There was also a beetle that crawled up my leg in the shower. The ants were also crawling on the shelves where my luggage was and even by the night table. When I moved my luggage to the bed the ants moved there too. Finally used a hair dryer to blow it all off. I also sprayed Off on the wall but they still came back! So beware. As my daughter said she was so glad and looking forward to checking out as I was. The toilet bowl was also disgusting, streaked with several black vertical lines inside. Well you will see if you stay in room 16! Furthermore, there was a bad smell when I stood next to the fridge and also a bad urinal smell in the bathroom. Overall the hotel looked too well used and old although we had lots of privacy in our own cabin. The pool was extremely small and underwhelming compared to other hotels I've been to worldwide. Also don't expect internet in that room.

What was nice was the exceptional friendly service of the servers especially at breakfast and front desk. The servers at breakfast worked very hard to deliver breakfast efficiently. My questions were answered by email promptly by the staff before my trip. What was also nice was the hot thermal pools at the back of this hotel which was a treat.

Becareful as the hotel calls the same taxi driver as we saw him on the day we checked him. He drove us the following day to Tabacon and charged us 9000 colones. We took a van ride back from Tabacon that night by a driver called by the Tabacon resort and was only charged us 6000. Even though traffic was not heavy during the day time it was $6 US difference or 3000 colones. Well the taxi's are all expensive in Costa Rica as they overcharge tourists as a blog I read said, what are you going to do call the police? However in this case I think 9000 was a bit drastic. I think since I saw this taxi driver on different days at this hotel stay it makes me think the hotel gets a cut from calling this driver. It's basically what they say when you ride a taxi and pay what they ask for!

Overall despite the excellent service and friendliness of the staff I felt the smell/cleanliness did not meet my expectations. Furthermore the ant problem was not pleasant which the hotel needs to address in this room despite it being Costa rica. I mean I did not get the same problems with the 2 other hotels I stayed at in CR. I will for sure not stay at this hotel again even with a discount. It's also 7000 colones to get to town to eat as it's quite far. What I did was I had take out for dinner one day.

Room Tip: Do not choose cabin #16 as there is an ant problem.
See more room tips
  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beenice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katy, Texas
Level 3 Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2014

We spent three nights here (June 30-July 3) and LOVED it! There were three of us (2 adults and our 11 year old daughter) The grounds are beautiful and the Hot Springs were great! Accommodations aren't luxurious but are MORE than adequate, very comfortable and spacious. The hotel staff were very accommodating and extremely helpful. Would definitely recommend this hotel! Don't forget to ask to 'milk the cow' in the mornings. That was a great experience as well.

Room Tip: Rooms toward the back of the property are the most quiet. We stayed toward the front of the propert...
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Larry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Titusville, FLorida
Level 5 Contributor
86 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 8 July 2014

Love this resort!! The front desk staff go over and above to confirm our already planned trips, our taxi's, make arrangements for day trips, verify our transportation and any other questions we have patiently and accurately. They are all top notch!! Appreciate confirming our last minute reservation and our favorite room request also!! Rooms are spotless clean and the towel animals are always so cute! Food is very good and Humberto is great there! We always enjoy the fruit put out in the morning for the various birds and the hot springs are great after a day out enjoying the birds and rafting! Thanks you all!

Room Tip: 23, 24 and 25 are closest to the springs and away from the highway
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank LKelleyFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these La Fortuna de San Carlos hotels
0.1 mi away
The Royal Corin Thermal Water Spa & Resort
The Royal Corin Thermal Water Sp...
#7 of 58 in La Fortuna de San Carlos
2,269 reviews
1.1 mi away
Volcano Lodge & Springs
Volcano Lodge & Springs
#14 of 58 in La Fortuna de San Carlos
2,858 reviews
1.3 mi away
Nayara Resort Spa & Gardens
Nayara Resort Spa & Gardens
#2 of 58 in La Fortuna de San Carlos
3,254 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Arenal Springs Resort and Spa
Arenal Springs Resort and Spa
#12 of 58 in La Fortuna de San Carlos
2,403 reviews
1.2 mi away
Arenal Manoa Hotel
Arenal Manoa Hotel
#13 of 58 in La Fortuna de San Carlos
1,822 reviews
1.8 mi away
Hotel Lomas del Volcan
Hotel Lomas del Volcan
#9 of 58 in La Fortuna de San Carlos
1,494 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel El Silencio del Campo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel El Silencio del Campo

Property: Hotel El Silencio del Campo
Address: 5 km west from the Catholic Church in La Fortuna | Main Street, right hand side, Arenal Volcano National Park, La Fortuna de San Carlos 4417, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in La Fortuna de San Carlos
#3 Family Hotel in La Fortuna de San Carlos
#4 Spa Hotel in La Fortuna de San Carlos
#9 Business Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel El Silencio del Campo 3.5*
Number of rooms: 23
Official Description (provided by the hotel):
Hotel El Silencio del Campo besides featuring a set of swimming pools, hot springs and spa, also offers its guests 23 individual villas with a small patio right outside facing the majestic Arenal Volcano, surrounded by colorful and lush gardens, that gives a natural sensation to your experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Odigeo, Priceline, TripOnline SA, Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your Hotel El Silencio del Campo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel El Silencio Del Campo Costa Rica/La Fortuna De San Carlos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing