The rooms, view, main pool, garden areas are all outstanding. The hot springs are very "basic" with 1 wading pool, 1 SMALL pool w/ bar and a "jacuzzi" style pool. The main pool area, located by the restaurant, with regular, not hot springs water, is of decent size with a good size Jacuzzi at the side. The swim up bar at the main pool makes the best Pina Coladas (you gotta try it!). The main restaurant serves average to below average food. Overpriced in my opinion, but probably comparable to prices in "hotel restaurants" in the area.
Now for the not so good. Front desk staff is indifferent at best. We asked for a room that would have Wi-Fi access as friends who had stayed before had warned us that Wi-Fi is NOT available in all the rooms. To make a long story short they "guaranteed" us a room with Wi-Fi and guess what? Yup, no Wi-Fi access in the room. The main pool however has tables where you can get pretty decent Wi-Fi reception. Not too good if it's raining cats and dogs outside!!! Also friendliness is apparently not considered a good trait by the front desk staff as I think they assume that they are doing you a favor when checking in/out. If anyone from Manoas management happens to read this please retrain your front desk staff to be more service oriented as it spoils the first impression of such a wonderful thing that you have going over there. Cheers!!!
- Official Description (provided by the hotel):
- Arenal Manoa Hotel is a beautiful Arenal hotel to relax and enjoy the marvelous view of Arenal volcano in Costa Rica. Surrounded by gardens, pastures and animals, our rooms have been designed so that each one offers you a panoramic view of the Arenal volcano. Our visitors can take advantage of our spacious gardens for walking and meditation as well as the opportunities to see the daily operations of a typical Costa Rican farm. ... more less
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- Also Known As:
- Arenal Manoa Hotel And Spa
- Arenal Manoa Hotel La Fortuna De San Carlos
- Arenal Manoa Hotel Costa Rica/La Fortuna De San Carlos