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“Oasis at the base of Volcano!”

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Hotel Magic Mountain
Rye Brook, New York
Level 4 Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Oasis at the base of Volcano!”
Reviewed 27 September 2008

Loved the Magic Mountain!! It is a perfect location for touring the area. It is a new and beautiful property. Rooms are ample and views can't be beat. The front desk staff is very helpful. We loved the pool area. Had a swim up bar, but no one as there, a flat screen TV and jacuzzi! Very kid -friendly place yet luxurious enough for couples too.
Our only compliants about the room was the lack of drawer space. WE did not have a dresser in our double room and had to put clothes on shelves. The tub is also very high so it is quite difficult getting in and out of the shower. We were so pleased with the hotel accomodations however, they acciodentally washed my sons stuffed animal with the sheets, but one phone call and housekeeping found it!
Contrary to what the previous reviewer stated, we had some dificulty with the restaurant. The service is the slowest I have ever seen and their is a great language barrier. We had difficulty getting what we needed for our kids and were never greeted witha smile! The choices are decent but heavy and we only had a breakfast buffet offered one of the 3 days. Save your time and $ and get a 2 dollar cab to go to town. We really liked Luigi's for Pizza and pasta.
The view from our room was incredible. When else can you wake up go on your balcony and see a volcano erupting. At night you can see orange lava and during the day lots of smoke. Truly incredible.
Would also recommend Desafio tours, Sky tram and volcano tour and Tabacon Hot Springs, and definately stay at Magic mountain!

  • Liked — Location and quality
  • Disliked — restaurant
  • Stayed August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smlev02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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New York
1 review
Reviewed 3 September 2008

I booked my reservation through Bookit.com. We didn't really know what we were getting, other than the promise it is a great hotel in a really good area. My wife and I stay there for three nights. We arrived slightly after noon time, our check -in was handled very efficiently. We had a tour booked in the afternoon, and had very little time to have lunch, the restaurant was very willing to get us two box lunches of sandwich and fries. The best part is, it is not even on their menu. The front desk staff that we came in contact with, was very helpful and knowledgeable of all the tours. My wife forgot her camera charger, they were able to direct us to town and were able to buy a universal charger for about $8.00. In New York or anywhere else in the US, it would have cost someone anywhere from $20 - $50. The Cab to town is $2.00. The Buffet Breakfast in the mornings is presented so wonderfully, you might forget about taking pictured of the volcano and turn your camera on the food presentation. They have fresh fruit, cold cuts, toast, cereal, cheese, pancakes, sausages, bacon, fried plantains and ah, authentic Costarican breakfast, rice and beans and a meat dish. Hey don't ask me about it. I am telling you only what I saw. We had lunch one day, but it was very heavy, since they really only have a dinner menu. I informed the restaurant manager and he agreed and he informed we that they were working on a lunch menu. They also have a welcome drink for either bookit guests or all guests. A coupon is handed at check in along with the key. Coupons are also handed for free breakfast. One of the days, they had a $11.00 buffet dinner. It was amazing. On our third day, we requested the restaurant for sandwiches and fresh fruit for lunch. Again out request was met. The rooms are newly renovated, kept clean, and have all the amenities, hairdryer, safe, iron and ironing board. They have a great laundry service in house. Forget about ironing your clothes, it's cheaper to have them do it. The water pressure is very good. The beds are very comfortable. There is a mini fridge with a few drinks and water. There is a coffee Maker and they serve only the best Costarican coffee. There is a balcony for each room with seating for two and a view of the volcano. They have a nice size swimming pool, a kid's pool, a pool with bar and two jacuzzi's. They have a sports bar on top of the restaurant with pool tables. Our check out was handled very efficiently. The hotel is close to downtown for souvenir shopping. And also to some of the tours we took. They have free internet on a lone work station in the lobby. No Wi Fi, but hey you are on vacation. We did decide to spend some of our time before leaving the hotel on the grayline shuttle in the evening having desert and coffee. It was definitely worth it.

  • Liked — Service
  • Disliked — n/a
  • Stayed August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Sarf11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 August 2008

We arrived on foot (in the rain) from the Bus Station at La Fortuna and this Hotel looked the best of all from the outside.
But I never judge from appearances.

The stay was just 2 nights, and the weather was fair with a lot of rain too (it was July in Costa Rica). The first night there was a terrific thunder and lightening storm - that it was impossible to venture out.

The Hotel to our surprise delivered a plate of fresh cut fruit to the room during the first evening. Dinner too was delivered to the room as they needed to close the restaurant earlier. High marks for customer service on both counts.

Breakfast was excellent, the rooms themselves were big, modern, very comfortable each with a large sit out balcony - with a close up view of Volcán Arenal itself (although shrouded in cloud). I am not a user of swimming pools - but the other guests made full use of it and the sound of families (all ages) enjoy the pool was not in the least distracting.

I really liked this hotel, met indeed surpassed expectations although not cheap it did represent good value in my opinion.

  • Liked — Customer Service, location,
  • Disliked — I've no complaints at all
  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank JPCD11RF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level 4 Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 23 June 2008

Stayed at Magic Mountain for 3 nights-best of the 3 hotels we stayed at! The first night we had a minor problem with one of the 2 locks on our door ... fixed immediately and done in a cheerful and pleasant manner. The breakfast included was pretty good (beautiful presentation) and far superior than most of the meals we had to pay for. We ate there for dinner -excellent chicken with asparagus sauce!
Our room was VERY clean, staff was very friendly and attentive and liked it better than some of the fancier hotels we stayed at (Los Seunos resort and Spa )

  • Liked — beautiful grounds and clean rooms
  • Disliked — nothing
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank OhioPerky1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
keryno19
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 June 2008

We stayed at Hotel Magic Mountain from May 29th- June 2nd. We arrived in La Fortuna around 9pm, we had been traveling all day so all we wanted was to lay down. Check-in was easy and room service was quick.

When we woke up in the morning we opened our curtains and the Arenal volcano was looking right at us. It was a clear day and it was so beautiful.

Breakfast was included and delicious, starting with a fruit plate every morning.

We booked our first excusion, of ziplining through the hotel, it was a great trip, but we found out we could book it for cheaper outside the hotel, so from then on we went to an outside vendor for better deals.

Overall, it was very clean, and the staff was very friendly, I highly recommend staying there.

  • Liked — Cleanliness and Location
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank keryno19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose
Level 6 Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 28 May 2008

We stayed in this hotel for 3 nigths and it was pretty good.

The hotel is new and the rooms are great..Regarding the food, we did't have dinner in the hotel but the breakfast was very yummy and it was included in the room price.

  • Stayed May 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank rua17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level 2 Contributor
1 review
Reviewed 26 April 2008

Could not find many reviews on this hotel so thought I would pay it forward for the help I received from this site while planning our trip to Costa Rica. When we checked in they had given us a room with 2 queens instead of king. We also were upgraded to a suite. This is the kind of attitude shown the entire 4 days we were there. Every room has a balcony with view that overlooks the pool, a pasture of grazing cattle (don't worry no smell), and the green side of the volcano. Very serene view. Room was spotless, grounds maintenance immaculate, and restuarant food as good as anywhere else we went. There are a lot of tour groups that stay here but we felt this was a plus. They arrive around 6, are a quiet group, and leave by 9 the next morning - gone by the time we made it down for breakfast. We had the attention of the staff and the place to ourself during the day. They helped with car rentals, restuarants, tours, etc. Yes, this is an "American" style hotel with the amneties comparable to that of a Hampton Inn. This was our first trip to Costa Rica and the country is ever so beautiful, however, after a day of hiking, ziplining, rafting, suspension bridges, etc. it was comforting to us to return to a room that reminded us of home

  • Liked — Staff, Quality of room decor, & landscaping
  • Disliked — When it was time to leave
  • Stayed March 2008, travelled as a couple
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank jmb147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Magic Mountain

Property: Hotel Magic Mountain
Address: La Fortuna Rd., Arenal Volcano National Park, La Fortuna de San Carlos 00000, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in La Fortuna de San Carlos
#17 Romantic Hotel in La Fortuna de San Carlos
#21 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Magic Mountain 3.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Magic Mountain Hotel
Hotel Magic Mountain Costa Rica/La Fortuna De San Carlos

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