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“Fantastic deal, beautiful location, friendly staff”
Review of Hotel Gran Arenal

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Hotel Gran Arenal
San Francisco
Level Contributor
5 reviews
4 hotel reviews
“Fantastic deal, beautiful location, friendly staff”
Reviewed 6 February 2010

This hotel has separate "cabins" with 2 large beds each, a pool, buffet breakfast and abundant wildlife in the area (we saw a sloth near the front desk). The rooms are very clean, have air conditioning and are very comfortable. The front desk staff was extremely helpful, providing directions and making reservations for the local hot springs resorts. This is a great place to stay if you don't want to spend the cash for one of the fancy resorts higher up on the Arenal volcano but still want to have a similar "resort" experience.

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sec256
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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40 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
NY
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 February 2010

My friend and I visited Costa Rica in January and Arenal was our first destination. We were totally NOT disappointed with our hotel pick here. Gran Arenal is 10 mins away from the La fortuna town center and yet gives the peaceful away-from-tourist-crowd feel. The cabins are huge and surrounded by beautiful tropical landscape and its very serene. Luis was especially very helpful with getting taxis, organizing tours or just even getting us coffee on the day we arrived. The breakfast was also a good fare. All in all a very comfortable place for a very reasonable price if you just need a no-frills place to stay. You might need to carry a torchlight in the night to get to your cabin or get taxis back from the town but its pretty cheap (around $2-3) and easily available.

  • Stayed January 2010, travelled with friends
    • Value
    • Location
    • Cleanliness
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Helpful?
Thank vagabound_forever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
1 review
Reviewed 20 January 2010

Charming, clean and tastefully decorated private 'cabins' with a great view of the volcano. The hotel is tucked away from the hustle and bustle of downtown La Fortuna (a car is recommended to get back and forth) but close enough for you to enjoy the bars and restaurants without having to drive far. We stayed an extra night because the hotel was so pleasant. The owner, Luis, was extremely friendly and accomodating. He helped us a great deal with mapping driving routes and booking discounted tickets for local attractions. Highly recommended!!

  • Stayed December 2009, travelled as a couple
    • Value
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Helpful?
Thank dtranNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traveling
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 January 2010

We travelled as a family of four (kids age 7, 8) to La Fortuna expecting a tacky tourist experience as our entry fee in order to sample the undoubted treats available in the area. The town of La Fortuna didn´t let us down from the touristapalooza perspective, but the choice of Gran Arenal as our base was the best one we could have made.
With it´s location an ideal 1.5 km out of town (a pleasant walk or $2 taxi down a safe, if bumpy road), you will be treated to unspoilt views of Arenal volcano, while relaxing in serene relaxing surroundings (yes, even with kids). Or room was ideal, with plenty of space, and 2 pullout beds making a total of four, the pool was a treat, and the inclusive breakfast (with humming birds alongside for company) making it very good value in our opinion.
However, the best thing about our stay in Gran Arenal has to be the amazing service provided by the staff, in particular the owner, Luis. I can´t begin to tell you all the little things he did to make our stay special, but I could tell he takes the satisfaction of each and every visitor as a mission that he must fulfil. I stay in hotel rooms around 50-100 nights a year and I have never had service as exemplary as that provided by Luis.... and "No" I didn´t know Luis or have anything to do with this hotel before staying there.
If you measure a hotel´s stars by the shine of the marble floor in the lobby, then go somewhere else. If you want an authentic Costa Rican welcome, stay here.

  • Stayed January 2010, travelled with family
    • Value
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Helpful?
2 Thank delsar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nc
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 January 2010

At first we were very worried as we drove up to the hotel because of the bumpy road and homes along the way, but once there, we were so delighted!! we arrived at 8:30am and check in was not until 3:00pm. the owner got a room ready for us at once and was so nice about it. He also was worried about one of our tours being 20 minutes late and called them to check for us. The service is excellent and they will bend over backwards to make their guests happy.
The rooms are huge and all seperate units with their own water heaters and AC units. Super clean and comfortable. The grounds are beautifully landscaped and the pool area is very clean with lovely and colorful plants and a great view of the volcano. This hotel was our favorite for the quietness and large rooms out of the four we stayed in. Town is a mere 1.5 miles so a taxi ride is cheap or easily walked.
As with all of costa rica, the breakfast is slack (eggs, rice, beans, fruit) but the dining area lovely. They serve only breakfast so eat lunch or dinner before coming back. Each room had a refrigerator also. A great hidden jewel of a hotel!

  • Stayed December 2009, travelled with family
    • Value
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Helpful?
1 Thank bbNc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 December 2009

Our family (including children from age 2 to 17, and a Grandmother) spent 5 wonderful days at this unique little paradise hidden away just outside of the small town of Fortuna. The cottage type cabinas are quite private, even when the hotel is full. A beautiful little river runs behind the cabinas and provide ample opportunity for observing wildlife, as do the lovely flower gardens. Hummingbirds, parrots, macaws, toucans, and a variety of other tropical birds are easy to see. The swimming pool is perfect, with a wading pool for the little ones and a deeper section for the rest of the group. It is also located exactly in front of the majestic Arenal Volcano and weather permitting, can be seen perfectly. The staff at this hotel, including the owner/ manager, were the nicest people of any of the hotels we stayed at during our Costa Rican vacation. I rarely recomend a hotel whole-heartedly without reservations, but you can NOT go wrong with this little gem of a hotel.

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Rooms
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Helpful?
1 Thank ks13NewMexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
245 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 12 May 2009

We spent four nights here, and loved the place. The rooms are stand-alone casitas with floor to ceiling glass on two sides, and outstanding views of Volcan Arenal. Since we like to read in bed in the evenings, we always appreciate having good lighting, and found that the bedside lamps were nice and bright. Isabela's towel sculptures greeted us with something new every afternoon after we returned from hiking, and Kristina's breakfasts were made-to-order and served with a smile. Edison took care of every need and every question. We also found that the bird watching right on the property was excellent. It's been cleared and planted with ornamentals, so it's not jungle, but we saw many species of tanagers and doves, and even some Bare-throated Tiger Herons. The hotel is not right in town, so it's nice and quiet, and the staff will call for a taxi, which comes within minutes. It's walkable, but we saved our legs for other hiking, and especially didn't want to walk the dark rough road in the dark. Overall, we found this place to be welcoming and relaxing and would definitely recommend it to others.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank LandCruisers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Gran Arenal

Property: Hotel Gran Arenal
Address: 1.3 Km North of National Bank, Arenal Volcano National Park, La Fortuna de San Carlos, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #44 of 60 Hotels in La Fortuna de San Carlos
Number of rooms: 319
Also Known As:
Gran Arenal Hotel
Hotel Gran Arenal Costa Rica/La Fortuna De San Carlos

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