Two nights never cleaned our room. No hot water and the so called receptionist said it didn't cause we hadn't turn it on. We told them the repair part required, he went and bought it and gave it to us because he didn't know how to fix it. Disconnected A/C really don't know why. And breakfast Eventhough it's tasty takes forever to be served. Young lady hasn't learn the basics at least hello to guests
- Official Description (provided by the hotel):
- We are facing the imposing Volcan Arenal in Costa Rica, surrounded by lush nature and places very close icons attraction is as hot Baldi, places Kalambu Water Park, where exotic animals are observed in the incredible tropical vegetation that characterizes us, enjoys a great view of the volcano with our warm hospitality, spacious and comfortable rooms offering amenities to rest and relax in our pools thermo-mineral waters volcanic owned and taste of our food high in our beloved Costa Rica ... ... more less
- Reservation Options:
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- Also Known As:
- Hotel Sueno Dorado & Hot Springs Costa Rica/La Fortuna De San Carlos