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“Beautiful Property” 5 of 5 bubbles
Review of Casa Luna Hotel & Spa

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Casa Luna Hotel & Spa
Certificate of Excellence
Atlanta, Georgia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Beautiful Property”
5 of 5 bubbles Reviewed 10 February 2013

Very clean rooms and the staff is extremely helpful. Located only a few miles down the road to La Fortuna Waterfall. Their gardens are incredible. Lovely property, well maintained gardens with a great view of Arenal.

Room Tip: Make sure you get a second floor room for the best view.
See more room tips
  • Stayed February 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank StevenandSally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul V, Manager at Casa Luna Hotel & Spa, responded to this review, 5 March 2013
Dear clients, thanks a lot for your reviews, for us is a pleasure to serve you. We hope to see you soon again in Casa Luna Hotel & Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,223 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (276)
Date | Rating
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English first
Lisbon, Portugal
2 reviews
5 of 5 bubbles Reviewed 9 February 2013

I booked the hotel without knowing exactly the location hoping it would be close to the vulcano Arenal. The pictures really show what the hotel is and the location couldn't be better. Our balcony had a great view to the vulcano. The room was clean, quite and large. The swimming pool was great and super clean with great gardens around it. Service was good, specially at the front desk. Restaurant food was ok, but considering this is a 3 star hotel we couldn't ask for more! An Experience to repeat!

  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Andreia308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 9 February 2013

My boyfriend and I stayed at Casa Luna for 4 nights and 5 days. Overall we were extremely pleased with the hotel as well as all the excursions that the hotel hooked us up with. Our balcony had a breathtaking view of the volcano. The staff was wonderful. Breakfast was good and dinner was great. The town of La Fortuna is a 5 minute drive and has great restaurants and bars. The only thing we noticed (but may have just been the time we were there) the crowd was older. I'd say we were the only couple under 50. It didn't bother us much as we were out an about and did nightlife in the town, but just thought it was worth mentioning. I would highly recommend casa Luna for a clean, safe, beautiful, relaxing
Vacation spot.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Alby4485
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agawam, ma
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 February 2013

We really enjoyed our stay a Casa Luna Hotel. The staff here is excellent. Yerlin at the front desk was the best! She made sure our stay was perfect. The staff here really goes out their way to add to your vacation. Roy was waitor and he equally as friendly and helpful as Yerlin. Everyone that works here is awesome but I can't remember any other names. The food here at the restaurant was some of the best we had on the entire trip. The hotel is clean and the grounds are nice. The pool is clean and perfect. The location is great. You are within walking distance (be it up hill) to a beautiful waterfall. I would recommend Casa Luna to anyone staying in the Arenal Volcano area. The prices are also reasonable.

  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chron57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
2 reviews
5 of 5 bubbles Reviewed 31 January 2013

We purchased a package through Living Social, and it was fabulous! The hotel grounds were very charming, did not feel crowded, even though most of the rooms were booked. The setting is so relaxing, and the staff was very accommodating. Every request was answered with "con gusto" and it was genuine. The staff was very helpful and friendly. The rooms are simple, but clean, and they really do make an effort to be green with their practices. I would definitely go back, and I highly recommend it if you want a casual, but comfortable visit. We did various excursions, including horseback riding, white water rafting, zip lining and a walk through Arenal park. All of the excursions were booked by Ecoterra Costa Rica, and we could not have made better arrangements if we had done all the research ourselves. There were several surprises that turned out to be highlights -- the organic farm to table experience at Casona, for one. The guides were knowledgeable and fun! I will definitely watch out for more adventures like this.

Room Tip: The upstairs rooms have great views! If you don't enjoy birds singing at night, bring earplugs.
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  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Suzanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elk Grove, California, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 31 January 2013

Casa Luna and the La Fortuna/Arenal region was the perfect answer for unwinding and relaxing. We enjoyed the greenery and the variety of birds on the property as well as the sound of the creek flowing in the background. About 2 kilometers up the hill from Casa Luna was the Catarata Waterfall, a very nice treat with great views of the falls and a good workout climbing the stairs to leave ($10 admission). There's also a great Woodshop with a variety of artifacts you can purchase. The piece we purchased was later found at the airport at 3x the cost. The staff at Casa Luna were very friendly and helpful. We purchased a package through Groupon.com that came complete with transportation to and from the airport, accomodations at Casa Luna and a variety of adventure activities. Highly recommend Wave Expeditions for the white water rafting experience followed with a fresh home cooked meal at a great farmhouse (all arranged by Wave Expedtions). I must say the people in Costa Rica truly represent 'Pura Vida', everywhere we went we were met with pleasant and polite people. No high pressure sales usually experienced in turist traps.

  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Artavia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 28 January 2013

Beautiful grounds, hotel, secluded location that has a beautiful view of the volcano (ask for 2nd floor room with balcony). Very relaxing. The hotel is not an "upscale/fancy" hotel, however, it is great for the price. What puts this hotel above others for me, and what stood out the most, was the amazing customer service and staff that work there. Ricardo, Peter, Karen, just to name a few, were very helpful when I had several issues with Groupon (which is how I found/booked the hotel) and for planning the rest of my trip (helped me plan my trip to Manual Antonio), and they went above and beyond. They also have a great tour company operating from the hotel (Ecoterra) which had very good prices and the best tours. There is a 20 minute challenging walk to the La Fortuna waterfall, but totally worth it and fun. Did not try the spa but heard it's great. Highly recommend this hotel, had a blast and loved the people.

Room Tip: 2nd Floor with balcony is great for a better view of the volcano
See more room tips
  • Stayed January 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Love2TraveltheWorld8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa Luna Hotel & Spa

Property: Casa Luna Hotel & Spa
Address: La Fortuna Waterfall // Catarata Rio Fortuna | 1 km south and 1.6 km west from La Fortuna Church., La Fortuna de San Carlos, Arenal Volcano National Park 4417-53, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in La Fortuna de San Carlos
#10 Romantic Hotel in La Fortuna de San Carlos
#11 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Casa Luna Hotel & Spa 3.5*
Number of rooms: 36
Official Description (provided by the hotel):
Casa Luna Hotel & Spa is close to the Arenal Volcano and La Fortuna Waterfall, surrounded by the Cerro Chato Hill and Cerro los Perdidos mountain. Giving us an outstanding peace and harmony. Our distinctive "touch" is provided by the architectural harmony around the hotel. This colonial and rustic architecture has been reached with the delicious combination between wood, metal, color and wall texture, complemented with beautiful accessories. We offer personalized service beyond excellence to exceed your expectations. ... more   less 
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Also Known As:
Casa Luna Hotel And Spa
Casa Luna Hotel La Fortuna De San Carlos
Casa Luna Hotel & Spa Costa Rica/La Fortuna De San Carlos

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