This review is difficult because I am not sure where to start. This is the best hotel my wife and I have ever stayed in.
The service was incredible. The little things really mattered. For instance, the bartender (Jonathan) at the pool bar played our wedding song for us at the pool without our asking. Every time we returned from a tour, the staff asked us whether we enjoyed the specific tour. I went to the restaurant one night to get a snack for us to eat and they instead made it fresh and delivered it right to our room. Overall, wonderful wonderful staff.
The room was also gorgeous. We had a giant room, with two showers - one indoors and one out, a bath tub outdoors, a hammock, etc. The room had a gorgeous view of the volcano, but since it was rainy season we rarely got to see it. Certainly can't fault the hotel for that, though.
We also booked all of our tours through the hotel so we don't have anything to compare them to. We would absolutely recommend the volcano hike because of the wonderful view at the end and the eco-termales hot springs which were vastly superior to tabacon.
Overall, we can't recommend this highly enough.More
- Free Wifi
- Free Parking