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“A gem in the clouds”
Review of Altura Hotel

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Altura Hotel
Certificate of Excellence
Reviewed 10 January 2013

We stayed at the Altura Hotel for our first 2 nights in Costa Rica. It was absolutely fantastic.
The room was gorgeous with its high ceilings and extra loft bed for the kids was perfect.
It is situated near the Poas Volcano and the Paz Waterfall Gardens - a great park. The area and grounds are stunning. Roberto and his family were so friendly and welcoming. The breakfast was delicious.
I would highly recommend this hotel - it's only a 40 min drive from San Jose Airport.

  • Stayed: December 2012, travelled with family
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Thank Mere_Ad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiji2076, Public Relations Manager at Altura Hotel, responded to this reviewResponded 12 January 2013

Dear costumer,

Altura Hotel thanks you for your great description of your experience with us,
we thrive to offer our customers the best service. Remarks as this, encourage the whole staff to keep trying our best to make you feel at home with us.

Looking forward to have you with us again,

Ps.I will make sure to tell my father you where pleased with our family's hospitality, it always makes him proud.

Best regards
Alejandro Esquivel

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125 - 131 of 244 reviews

Reviewed 5 January 2013

We just got back from our Costa Rican honeymoon, and the first place that we stayed was the Hotel Altura. Our journey started out with a bit of tumult, as our rental car was not available and we were also not able to obtain a GPS. Our car rental agent contacted Alejandro, who came and met us along the way to ensure that we made it to the hotel. Along the way, he also stopped with us and spoke with a local restaurant who made sure that we were able to eat since it was so late.

This outgoing and selfless nature easily warranted a five star review, and that is without saying how wonderful the property is. Nestled into the Costa Rican hillside, the hotel property is well maintained and offers fantastic panoramic views of the city below. We slept very well and were treated to a great breakfast featuring fresh homemade cheese in the morning.

We chose here due to the proximity to the Paos Volcano and La Paz Waterfall Gardens. It was easy to get to both. Definitely stay here if you have the opportunity. I'm confident you'll enjoy it as much as we did.

  • Stayed: December 2012, travelled as a couple
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Thank Lee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiji2076, Public Relations Manager at Altura Hotel, responded to this reviewResponded 12 January 2013

Dear Carltons,

Altura Hotel thanks you for such a nice description of your experience with us,
we thrive to offer our costumers the best service possible.Such remarks regarding our services in general encourage us to keep trying our best to make you feel at home with us.

Looking forward to have you with us again,

Best regards to the newlyweds
Alejandro Esquivel

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Reviewed 2 December 2012

Altura hotel

Vv pleased to get here after a GPS wild goose chase that ended up with us driving up into the mountains on twisty roads in the dark and fog (with sundry pedestrians, cyclists and potholes as additional challenges!). Advice to novice GPS users - double check: the location is on the road up to Paos Volcano.

We received a very friendly welcome from our host despite the time of our arrival and we were shown to our beautiful large, contemporary room. Funny to be grateful for the electric stove - it was really chilly, in complete contrast to everywhere else we stayed in Costa Rica! It's a very different climate up in the mountains, despite seeing the expansive lights of the central valley cities - so we knew we weren't far from places where it was much much hotter.

The benefit of having arrived in the dark was the extra special treat of looking out the windows the next day to see alpine-like pastures with black and white dairy cows and the daytime view down the mountain. A beautiful location. Had an incredible experience at Paos Volcano that morning. Initially v disappointed to find ourselves staring into the abyss - vv dense fog in the crater, but as the sun came out whilst we were walking around the nearby trails, we headed back up to the crater and were rewarded with a stunning clear view. So don't give up too quickly - it's a v changeable weather system it seems (much like Scotland, our home!).

V good breakfast - best of the traditional style breakfasts we had on our trip. To summarise - really lovely, genuine hospitality in gorgeous contemporary accommodation and in a very special part of a wonderful country. Very very enjoyable stay. Would have loved to stay longer - but had to head off down the mountain for a remarkably short transfer to the airport, for our flight home.

Stayed: October 2012, travelled as a couple
1  Thank MMacd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiji2076, Public Relations Manager at Altura Hotel, responded to this reviewResponded 27 December 2012

Dear customer,

Altura Hotel truly thanks you for your description of your experience with us, and feels encouraged by it to keep trying our best to make you feel at home with us, therefore becoming a memorable vacation.
I'll make sure to let All who work here know that you were pleased with their costumer service, certainly the staff will love to hear it.

We Look forward to have you with us again,

Best regards
Alejandro Esquivel

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Reviewed 9 September 2012

I don't enjoy watching films as I used to, once I watched "Cinema Paradiso"
I don't enjoy listening to music as I used to, once I listened to PROAC Reference Speakers.
Now It seems, I did it again…
After staying in this hotel, you keep wondering.
Is it the View? Well you can find such views in other places in CR.
Is it the structure of the building? Well you could find more fancy Buildings
Is it the interior design? Well you should know what comes now.
But when you take all of these together, you get something that touches your soul, and you know there is nothing else like that hotel.
It all begins with the great view all around the hotel. Then when you get into the room (2nd Floor), you can feel that the interior decoration was done with a really talented person. Every little thing is just the right thing in the right place. Not to mention the huge windows… Oh La La, those windows just bring this great view, right into the room.
Breakfast is great too, it is based on C.R. traditional breakfast and it is vary delicious. But if you would like an Omelet, you can have it too.  (Hi Hymena)
Above all are the owners, they were just great, helping, advising, and trying to do the best, that you will enjoy your staying at the hotel as much as possible. Well they succeed.

The Cohens Families

Room Tip: If you planned your trip from San Hose to MonteVerde. You could stay at this hotel and visit Poas &a...
See more room tips
  • Stayed: July 2012, travelled with family
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1  Thank Cohen5538
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiji2076, Public Relations Manager at Altura Hotel, responded to this reviewResponded 11 September 2012

Dear customer,

Altura Hotel truly thanks you for such a vivid description of your experience with us, and feels encouraged by it to keep trying our best to make you feel at home with us, through personalized attention combined with our great views, therefore becoming a memorable vacation. I'll make sure to let Ximena know you where pleased with her costumer service, certainly she will be more than pleased to hear it.

We Look forward to have you with us again,

Best regards
Alejandro Esquivel

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Reviewed 3 September 2012

We spent the final night of our stay in Costa Rica at the Altura Hotel after two weeks in the Arenal area and on gorgeous Santa Teresa Beach. This enabled us to experience yet another unique Costa Rican environment. We enjoyed the magical view from far above San Jose, with its lights twinkling below. We hiked around the beautiful grounds and enjoyed the brisk evening and cozy fireplace in our room after a week of beachy heat and humidity. The owners and staff went well out of their way to make us feel welcome and to accomodate our every need (booking dinner reservations, pirinting out our boarding passes, offering advice about a visit to the Poaz Volcano). And because the hotel is so close to the entrance to the volcano and the best time to visit is early in the morning, we were able to do some great sight seeing before heading to the airport the day of our departure. Definitely more rewarding than just a dull day of travel!

  • Stayed: July 2012, travelled with family
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Thank Liz7150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiji2076, Public Relations Manager at Altura Hotel, responded to this reviewResponded 5 September 2012

Dear costumer,

Altura Hotel truly thanks you for your description of the experience with us, and feels encouraged by it to keep trying our best to make you feel at home, and therefore becoming a memorable vacation.
We'll make sure to let the staff and owners know of your comment, hence we thrive to excellence, and remarks like this make it fulfilling for us to serve you.

Looking forward to have you with us again,

Best regards
Alejandro Esquivel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2012

Lovely hotel in the Poas mountain. Location is great, its only 5 minutes away from the Poas Volcano National Park and 40 minutes to the airport (if you are doing a long trip in Costa Rica, it works great to stay for the first o final day of your trip).

Breakfast is included, delicious! Very complete Costa Rican style breakfast. The rooms are also great, large and comfortable. Perfectly clean. There's a little heater that makes the room just perfect.

The grounds are beautiful, all green. They have a view point and they light a fire at night that is very cozy.

Highly recommended.

  • Stayed: July 2012, travelled with friends
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Thank Valeria T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiji2076, Public Relations Manager at Altura Hotel, responded to this reviewResponded 11 September 2012

Dear costumer,

Altura hotel thank's you for your positive review and hope's to have you with us again in the near future again.

Alejandro Esquivel

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Reviewed 28 August 2012

We love this place, great location, great pepole, great food, one of the best places we have been in our trip.
The room are very nice and clean, the food is great, the view is amasing and it is 5 min from the park.

  • Stayed: August 2012, travelled with family
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1  Thank dvora293982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiji2076, Public Relations Manager at Altura Hotel, responded to this reviewResponded 5 September 2012

Dear customer,

Altura Hotel truly thanks your description of your experience with us, we keep trying our best to make you feel at home with us, through personalized attention and therefore becoming a memorable vacation.

We Look forward to be able to serve you again,

Best regards
Alejandro Esquivel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Altura Hotel

Address: Nr. Estacion de Servicio de Poasito, Poas Volcano National Park 20802, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Poas Volcano National Park
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #1 of 2 Hotels in Poas Volcano National Park
Price Range: £92 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Altura Hotel 3*
Number of rooms: 5
Official Description (provided by the hotel):
Altura Hotel is a small resort that blends the essence of the rural lifestyle with the comfort that offers a great hotel room, altogether at a mystical place filled with fog, rain, wild animals and an incomparable view of the central plateau and the Nicoyan Gulf on the Pacific coast.The Hotel located 24 km away from the city of Alajuela, and International Airport and 5 min drive from the Poas Volcano ... more   less 
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