I had a horrible experience at Tabacon Hotel, where they don't let me check in just because my wife forgot the ID. I was in the Fortuna downtown when I saw this beautiful hotel... I call and the lady who answered my call was super nice and very helpful, I made a reservation by 2 nights.
As soon as we arrived, the give us (my wife and me) a nice welcome and some delicious front punch, after the check in the took us to our room located on the Orquideas community. (number 7) The driver was super nice and friendly.
The room was amazing, the view so beautiful... the room has a kitchen in case if you want to cook. Everything was very clean and the customer services very nice.
There are 2 pools (medium and small size) the guys from the bar (Marcos and the other guys) was very friendly. At the restaurant the service was great. I felt a little bit bad for the stress lived at Tabacon. I requested one "salandrews" and they found one for me. really helpful people.
in general, I have to say that, Housekeeping, Maintenace, front desk and restaurant were really nice people, they give us a great service. They saved my vacations and this is something that I really appreciate.
Thanks, guys and keep that great work!More
- Free Parking
- Breakfast included