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“$10 Snicker Bar”

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Hilton Garden Inn Liberia Airport
Ranked #2 of 16 Hotels in Liberia
Certificate of Excellence
1 review
“$10 Snicker Bar”
4 of 5 bubbles Reviewed 7 April 2014

The hotel is great. The rate for the room was great. Everything else was ridiculously overpriced. We bought a regular size Snicker's bar and a regular size bag of Skittles - it was $10! Had a margarita at the pool, it was $14. Will stay again b/c of it's proximity to the airport however will do our very best to eat before arriving!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank drr0bertb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,464 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (171)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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  • Russian first
  • Spanish first
  • Any
English first
New Jersey, United States
1 review
4 of 5 bubbles Reviewed 7 April 2014

My friend and I stayed here before our very early am flight back to the States. Check in was quick and easy, the rooms was clean and stocked perfectly. We had dinner and drinks down in the bar/restaurant which were very good. Perfect stay for one night. Definitely would recommend.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nancy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Eugene, General Manager at Hilton Garden Inn Liberia Airport, responded to this review, 16 April 2014
Dear Guest

Greetings from Costa Rica!!

Thank you for choosing Hilton Garden Inn Liberia Airport and for your feedback regarding your stay at our hotel.

We are glad to know that your experience at our hotel exceeded most of your expectations.

On behalf of the entire team, we thank you for your rewiew and we look forward to welcoming you back in our hotel in the not too distant future.

Sincerely,

Miguel Eugene
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 5 April 2014

This hotel is so conveniently located right next to the airport, it is the only place to stay when flying out of Liberia. After a 10 day tour of Costa Rica with spartan accommodation, this place was posh and beautiful. A little more $ than we spent for the rest of the trip but worth it.The pool and dining are excellent. Free shuttle to airport takes 5 minutes- pretty handy!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jdavidginab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Eugene, General Manager at Hilton Garden Inn Liberia Airport, responded to this review, 16 April 2014
Dear Guest

Greetings from Hilton Garden Inn Liberia Airport!!

Thank you for your feedback regarding your stay at our hotel. While we are very happy that you choose our hotel for your recent visit to Costa Rica.

We are delighted to read that you really like our hotel, we do everything we can to make sure our guests have an exceptional stay.

Thank you again for your kind words, and please think of us on your next visit to Liberia.

Sincerely,

Miguel Eugene
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 2 April 2014

I am a young female travel with a friend. The check in staff tried to add more fees onto my bill. When I tried taking to the manager and he said I should know more about their system. They were very rude and unhelpful. The rooms were fine but with the service being below expectations. I will never stay here again and I would not suggest this hotel as a place to stay.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jure1261
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Eugene, General Manager at Hilton Garden Inn Liberia Airport, responded to this review, 5 April 2014
Dear Guest

We appreciate the time to post a review about our hotel.

I am so sorry that our front desk staff was rude towards you and did not provide you with the attentive service you deserve. I assure that this is very rare to happen; however, I can certainly empathize with your frustration and sincerely apologize for the inconvenience you went through. I assure you that I will be speaking directly to our front desk staff as our main goal it to provide quality customer service to all our guests and I sincerely regret that we were not able to provide this for you.

On behalf of the entire team, we thank you for your rewiew and are truly sorry we did not succeed creating a memorable experience for you. Should you desire to further discuss your visit, please feel free to contact me.
I sincerely hope that you give us another opportunity and consider returning again.

Best Regards,

Miguel Eugene
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 April 2014

They have a friendly and easy shuttle service to and from the airport. It is located literally across the street from the Airport. The staff is super friendly and will do everything possible to get you what you need. The pool could use some cleaning but it was still good to use in order to get out of the heat. The rooms were super clean and and had strong AC. I would stay here again.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Maria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Eugene, General Manager at Hilton Garden Inn Liberia Airport, responded to this review, 5 April 2014
Dear Guest

Greetings from Hilton Garden Inn Liberia Airport.

We are very happy that you liked our hotel so much and found its location so convenient. We strive to provide our guests with the best services and the highest quality of accommodations to assure them a good rest and a very satisfying stay.

Thank you again for your kind words and we look forward to welcoming you back in our hotel in the not too distant future.

Sincerely,

Miguel Eugene
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
159 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 1 April 2014 via mobile

Room was very comfortable, staff were all pleasant and helpful. Great pool to relax by after a long drive. Breakfast was good, although a little on the expensive side. Would definitely stay here again.

Stayed March 2014, travelled with family
Helpful?
Thank Wendy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Eugene, General Manager at Hilton Garden Inn Liberia Airport, responded to this review, 5 April 2014
Dear Guest

Greetings from Costa Rica!!
We appreciate the time you took to post a review about our hotel.

We are delighted to read that you really like our hotel and thanks for noticing our excellent staff and our great pool. We are all about Satisfaction Guaranteed and I will let out team members know that they are doing a very good job which is also a pleasure making our guests feel happy with the attentions we are giving them and the services that we provide them.

Thank you again for your kind words and we look forward to welcoming you back in our hotel in the not too distant future.

Kind Regards,

Miguel Eugene
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whistler
2 reviews
3 of 5 bubbles Reviewed 31 March 2014

Average for a Hilton hotel, a bit dated but clean. The shuttle service could be improved so that there is no fully booked service when you need it. The pool area and outdoor eating area is very nice. The business centre was nice to have and the internet in the room although very slow was still usefull.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dennis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Liberia Airport

Property: Hilton Garden Inn Liberia Airport
Address: Ruta 21 Frente al Aeropuerto Inter | Daniel Oduber, Liberia, Costa Rica
Phone Number:
Region: Costa Rica > Province of Guanacaste > Liberia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 16 Hotels in Liberia
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Garden Inn Liberia Airport 3.5*
Number of rooms: 169
Official Description (provided by the hotel):
Hilton Garden Inn Liberia Airport is the best choice to stay in Liberia, being in front of the airport and offering a free shuttle and free Wi-Fi, you’ll always stay connected to your family and friends for them to know about your vacation details. Hotel highlights: - Convenient location: 10 km to downtown Liberia and only 20 km to the beautiful beaches of Guanacaste.- Connectivity: free Wi-Fi in the entire hotel.- Comfort: Garden Sleep System™ beds with adjustable mattresses.- Chill out: outdoor swimming pool. - Celebrated food: outstanding dining options at the hotel restaurant. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton Hotels Direct, Ebookers, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Hilton Garden Inn Liberia Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Liberia Airport Hotel Liberia
Hilton Garden Inn Liberia Airport Costa Rica

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