We showed up without a reservation and the guy at the front desk said "no problem" but you need to pay in cash so we did. Then he walks us to our room and opens the door and its like a scene from a horror movie-dingy, bedding doesn't match, walls delapatated and ac is broke. We tell the guy we don't want the room and he refuses to refund our money. I threaten to get the police and he cusses us out saying we have no proof we paid for a room because he didn't give us any paperwork. He kept our money $80 and we found another hotel. Worse hotel experience of my life!
- Official Description (provided by the hotel):
- Hotel Santa Ana is strategically located at only 5 minutes from Daniel Oduber International Airport in Liberia Guanacaste, making it a convenient place for the traveler to stay and from here visit the most beautiful beaches of Costa Rica. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Traveltool, S.L.U., HostelWorld and Booking.com so you can book your Hotel Santa Ana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Santa Ana Costa Rica/Liberia