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“Decent”

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Hotel Coco Beach & Casino
Ranked #7 of 11 Hotels in Playas del Coco
Calgary, Canada
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Decent”
Reviewed 5 June 2014

Stayed here with my wife and daughter (17) in March.
Was ok, not super, not bad. Clean, comfortable, great price. A little noisy, but not bad at night.
Staff was helpful. Atmosphere was relaxed.
Pick a room at the end away from the casino for more privacy and quiet.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Claynotmud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel C, Director de Relaciones con Clientes at Hotel Coco Beach & Casino, responded to this review, 30 June 2014
Google Translation
Gracias Clay N, por tomarse el tiempo para comentar sobre su estadía con nosotros. Apreciamos recibir noticias de nuestros clientes, ya que sus comentarios son vitales para nosotros para seguir mejorando nuestros alojamientos. Pedimos disculpas por las molestias que tuvo durante su estadia. Gracias de nuevo por sus comentarios. Esperamos que usted nos dará otra oportunidad de servirle.
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271 reviews from our community

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    63
    25
    28
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47
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7
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
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English first
Cuenca, Ecuador
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 May 2014

My boyfriend and I came to town, and needed a place to stay while we searched for an apartment to rent. We found this quaint, relaxing hotel, and fell in love!

The staff is amazingly friendly, and very helpful regarding where to go in town, and where one should stay away from.

I truly recommend this place to weary travelers, or anyone who needs to just "get away" and relax There is no better place in town, than this hotel and you won't break the bank by staying here.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ReviewsByRebecca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel C, Director de Relaciones con Clientes at Hotel Coco Beach & Casino, responded to this review, 5 June 2014
Dear Rebeca , thanks for taking the time to give us your feedback about your stay at Coco Beach Hotel. We appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spotsylvania, Virginia, United States
2 reviews
Reviewed 28 May 2014 via mobile

This is my second stay at this hotel. There were more issues with the room/hotel this time around.

Negatives: 1. I had issues with air conditioner my first stay. There is still a problem with air conditioner, it just does not cool enough. I was told not to lower the unit past a certain point or pipes would freeze and it would not cool at all. I say temperature averaged 77 to 80..I expected temperature a little cooler. 2. The main entrance (nice entrance) was closed and you now have to enter/check in by pool/restaurant area. Let me say that if you come back to hotel after restaurant/bar/pool closes you could trip into pool due to stone pavers that surround the pool. Also the walk to the rooms is a long zig zag, where before there was a nice ramp to main lobby at middle of hotel. 3. Bathroom shower was leaky and the parts were on order per maintenance guy...heard water dripping in bathroom all week. Also toilet would get stuck and not flush..had to open lid and pull lever....This happened about 5 times - Bathrooms need some TLC. 4. Price was average since it was easter week, I was disappointed that they offered last minute deals that were cosiderably lower then what i recd and they would not honor..they did include a continental for free to make up.

Positives: 1. The rooms are clean. 2. The staff is friendly. 3. You can't beat the location. 4. The food was good and they will cook your catch for free.

I would stay here again but issues above need to be addressed.

Pura Vida!!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ronnie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel C, Director de Relaciones con Clientes at Hotel Coco Beach & Casino, responded to this review, 5 June 2014
Dear Ronnie M , thanks for taking the time to give us your feedback about your stay at Coco Beach Hotel. We know our shortcomings and we're working to bring the property up to par . We appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations.
Hopefully if we get a chance to serve you again it will be as you expect it .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 May 2014 via mobile

Coco beach hotel could not be in a better location! It is smack straight in the middle of town with a pool and lounge area over looking the main strip. It is fun to have drinks or lunch and people watch from the pool area.

The location is across the street from the two biggest bars in town, a sports bar, and zi lounge. It is also two blocks from the beach and local super market. When I say this location kills it, it really does.

Then the actual hotel is swank city. It is like a four seasons in the room with flat screen tvs, ac, and nice fluffy bed sheets and comfortable beds. Strong wifi is a necessity for a good review.

The only cons would be the staff are a little off. Not Costa Rica friendly like other ticos. They are boring to talk to and like beyond stoned. Plus the free breakfast is really just a fruit plate and should you order additional food it's not very tasty. The bad food and service makes this place a 4 star joint.

The price was certainly right during the rainy season at 75 a night for a double bed room. But it may be much more during the sunny season.

Stayed May 2014, travelled solo
Helpful?
Thank Dino G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel C, Director de Relaciones con Clientes at Hotel Coco Beach & Casino, responded to this review, 5 June 2014
Dear Dino G ,

Thanks for taking the time to give us your feedback about your stay at Coco Beach Hotel. We appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations… We are glad to hear that our staff helped efficiency and great service.

Thanks again for your feedback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Escazú, San Jose, Costa Rica
2 reviews
Reviewed 6 May 2014

We really enjoyed our stay here. Right in town, but set back so you still get the tranquility that we wanted. Clean modern rooms, helpful staff and a beautiful pool to cool down in and relax. The restaurant in my opinion offered th fresh catches from the day. I ate the grilled octopus which seriously the best ive ever had, and my boyfriend ordered the whole red snapper. So all in all a 5* experience all round and we cant wait to go back there for a 2nd visit.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natalie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel C, Director de Relaciones con Clientes at Hotel Coco Beach & Casino, responded to this review, 8 May 2014
Dear Natalie R ,

Thanks for taking the time to give us your feedback about your stay at Coco Beach Hotel. We appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations… We are glad to hear that our staff helped efficiency and great service.

Thanks again for your feedback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mooresville, North Carolina
Level Contributor
413 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 3 May 2014

Just like other travelers, I was a bit worried after reading some of the reviews. I purchased a Living Social voucher at a great price for two so I had started to wonder if we were going to fall into the 'you get what you pay for' trap. I honestly was pleasantly surprised! (I also remembered that many Americans expect what they have at home when visiting other countries & can't be happy with less.) We were greeted warmly when we arrived and given a cold drink, which was necessary in the 98 degree heat! We were shown to our room & even given a quick 'tour.' The rooms are basic and have obviously been redone at some point. They have everything we needed for a weekend stay & we weren't planning to stay holed up in there anyway. The AC also worked wonderfully! At any point in time when we had a question, the staff was extremely helpful. The continental breakfast was included with our stay but we chose to upgrade to the Costa Rican breakfast for a few extra dollars. I was also able to arrange our airport transfer via email before our trip. The hotel is in a great location & everything in Coco is within walking distance.

The only negatives I can say about the hotel are this: since they have obviously been upgrading other aspects of the hotel, they could also invest in better linens (i.e., towels) in the bathrooms. The towels that are provided seem to have been around for quite some time & could definitely be replaced. I would definitely return to Coco Beach Hotel but I would request a different room location. We were in room 202 which is right behind the pool. Lounge music is played constantly by the pool and our room was directly behind the speaker. Fortunately we were tired enough that it didn't affect our sleep but for light sleepers, I could see where this would pose a problem.

Room Tip: If you are standing in front of the hotel, request a room on the Right side so that you are away fro...
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel C, Director de Relaciones con Clientes at Hotel Coco Beach & Casino, responded to this review, 8 May 2014
Dear , thanks for taking the time to give us your feedback about your stay at Coco Beach Hotel. …As you might have read in some of our responses or reviews, we are under new management and these problems you mentioned have been brought to attention. We know our shortcomings and we're working to bring the property up to par . We appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations.
Hopefully if we get a chance to serve you again it will be as you expect it .


Thanks again for your feedback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
1 review
Reviewed 2 May 2014

Great customer service. The staff always went beyond my requests. I spent three days and had the chance to meet everybody. All very friendly, including the new manager ( Jorge) Excellent location: walking distance to the beach and next to all the bars and restaurants.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel C, Director de Relaciones con Clientes at Hotel Coco Beach & Casino, responded to this review, 8 May 2014
Dear Ron A , thanks for taking the time to give us your feedback about your stay at Coco Beach Hotel. We appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations…

Thanks again for your feedback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Coco Beach & Casino

Property: Hotel Coco Beach & Casino
Address: Main St., Playas del Coco, Costa Rica (Formerly Coco Verde Hotel, Spa and Casino)
Region: Costa Rica > Province of Guanacaste > Playas del Coco
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #7 of 11 Hotels in Playas del Coco
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Coco Beach & Casino 3*
Number of rooms: 32
Official Description (provided by the hotel):
The Coco Beach hotel is located in Playas del Coco, the area of largest touristic growth in the Golfo de Papagayo and one of the most popular vacation destinations for locals and tourists alike. This growing touristic community is located 40km from Liberia, the capital of Guanacaste at 20 minutes from the International Daniel Oduber Airport. Coco Beach hotel offers a fresh environment filled with tropical air and surrounded by fun and adventure. Our hotel brings together a variety of services that include hotel, restaurant, sports bar, casino and a small mall. ... more   less 
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Also Known As:
Coco Beach Hotel Playas Del Coco
Hotel Coco Beach & Casino Costa Rica/Playas Del Coco

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