The unit was lovely and well stocked. It was super classy, but the furnishings were comfortable. Costa Connection helped us with the transfers from the airport. And also to book a side tour to Nicaragua. The tour company they used was TIKA Tours, and they had a 12 pax van. We were able to get in and out of some fun smaller places. I saw other tours that were large buses. Yuck. We had a great time, saw an active volcano. Pacifico is secure and safe. The pools are clean. It is so quiet. I loved not being at a resort with the blaring music, etc.... I really wanted a kitchen and to feel safe. And we got that and so so much more. I did a lot of research to pick Pacifico. And felt that Costa Connection gave us a very fair price. And were always available to help us with all of the little extras. I also liked having a market just outside the front gate to get fresh mangos and avocados everyday.