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“Good and bad, be careful”

Los Piratas de Flamingo
More attraction details
Attraction details
Recommended length of visit: 1-2 hours
Useful Information: Activities for young children, Activities for older children, Bathroom facilities, Food available for purchase
Reviewed 25 August 2018 via mobile

I booked two tours with these guys. Our first trip had horseback riding, tubing in the river, zipline and repel and rock climb. The two guys that guided us through the activities were great and our driver took us to the iguana park as an bonus. All that fun and a good lunch for the price was well worth it for myself and family. We went on the river boat on the second trip and saw the monkeys and elegators. This trip was a little more expensive and wish we would have seen a little more. They took us to a little shack for lunch but the food was delicious and our driver took us to Tamarindo beach to buy souvenirs as a bonus. You are not going to get the service and quality that you expect in the US, they were a little more rustic. Now the bad. On the first trip Douglas tried to get extra money out of me when paying the balnce. Fortunately I had a few things going for me. I speak Spanish, I knew the dollar exchange rate and I had my receipt with me. I paid in colones and dollars and allready knew how much I was paying from the price of the receipt. Douglas tried to charge me more that the balance due and when I pointed out the price he just gave a mumbled excuse and than I told no,the price is there, he looked at it again and finally said yes to my total. On the second trip I paid him in dollars and he said he owed me a dollar because he only had colones on him, I told him he could he could give me the change in colones, he just ignored me and moved on. It's only a dollar but if you want be proffesional act like a proffesional.

Thank Extraordinary793493
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard A, Director de Relaciones con Clientes at Los Piratas de Flamingo, responded to this reviewResponded 26 August 2018
Google Translation

Hola disculpe amigo cuando lo resivi en flamingo suempre me decia que todo estava bien y quelos tures le avia guatado despues uste pagava en colones y no podiamos aser la ecuaccion y aser el cambio al precio que uste quisiera si no a lo justo ya que nuestra compañia paga a nuestros proevedores en dolar y tenemos que comprar los dolares y nos sale mas caro lo del viaje a tamarindo fue gratisy era ir de compras y uste queria una espera de mas de tres horas y ademas tengo un video en yotuve donde uste se espresa muy bien de nuestro serviccio y si sentia que tenia quejas porque no se comunico con gerencia

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Write a ReviewReviews (89)
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"private tour"
in 6 reviews
"bridge crossing"
in 2 reviews
"horseback riding"
in 8 reviews
"water rafting"
in 2 reviews
"included zip lining"
in 2 reviews
"jet ski"
in 2 reviews
"day adventure"
in 2 reviews
"pura vida"
in 6 reviews
"costa rica"
in 8 reviews
"excellent tour"
in 2 reviews
"mud bath"
in 3 reviews
"douglas"
in 35 reviews
"saludos"
in 2 reviews
"tours"
in 13 reviews
"captain"
in 7 reviews
"transportation"
in 4 reviews
"volcano"
in 3 reviews
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1 - 5 of 89 reviews

Reviewed 31 July 2018

Saludos!! We scheduled our family day adventure to El Cañon de la Vieja at Flamingo Beach. We were in Samara ( 2hrs away from Flamingo). Richard was very kind in arranging for someone to pick us up and take us to El Volcan El Rincon de la Vieja. Nancho, the driver, was sent by mistake the day before to our tour to pick us up. We weren't ready off course, he didn't have any problem. Nancho is a wonderful person who came back the next day to pick us up (2 hrs from his place) and drove us to the Volcano. At the Cañon de la Vieja , our package included zip lining, horseback riding, water rafting, repelling and climbing; a full lunch; hanging bridge crossing, mud bath and thermal waters!!!...and transportation!! We had an amazing time!! Pura Vida! Muchas Gracias por todo. Pura Vida!
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Thank Marcela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2018 via mobile

Douglas greeted us our first day and we liked his energy. He is a top notch salesman who will give you a deal and treAt you with respect if you treat him with respect. It seems odd that the hotel that he works outside of has signs to forewarn you of outside businesses, but when I asked to hotel (Flamingo Bay) about a trip, they directed me to Douglas.
We booked 2 really fun trips with Douglas and his crew and we were very happy with our service. Don’t expect a limousine to pick you up, just leave all expectations aside and go with the flow. You will have more fun that way.
Douglas and his associates became friends to us and we recommend their services. Douglas became like family in a very short time and even my daughter asked for his advice when she found a sea turtle near the shore...
Don’t listen to negativity and Pura Vida to Los Pirates!
They are kind and good.

Thank AngelynSmolders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2018

Completely mlsrepresented the tour we booked with them
Quoted one hour travelling time there and the same back..
We were in the bus for over Five hours with six young children .
Total rip off please do not use them!

Thank peter764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard A, Director General at Los Piratas de Flamingo, responded to this reviewResponded 24 February 2018
Google Translation

Disculpe amigo uste pago por un tour de palo verdevieron monos vieron cocodrilos dejaron al señor del bote una buena propina y no se de que se queja no podemos controlar el trancito y pir ese motivo se duro en el viaje no tenemos la culpa de q estuvieran reparando las vias disculpe habla de tour que le isimos de calidad

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Reviewed 13 February 2018

They were located right outside our hotel and were accommodating. I would recommend bringing cash (US dollars preferably) as it makes it quicker - however they do have a credit card machine onsite.
Fishing was fun but did inshore. ATV riding - highly recommend. They had other excursions but we were only there a couple of nights

Thank Travel and F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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