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“Tired and old”

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Hotel Condovac la Costa
Ranked #5 of 11 Hotels in Playa Hermosa
Certificate of Excellence
GreenLeadersSilver level
Oak View, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Tired and old”
Reviewed 14 May 2014

Just returned from this resort. RCI mislabeled this as a Gold Crown. This resort is old and worn out and in need of serious updating. Restaurant is overpriced for mediocre food....eat down at the beach restaurants! Roberto's was our favorite. The couch in the room is not something you want to sit on and seems very dirty, too. No dish washing detergent, no dishwasher, no wash cloths or sponges. Had to seek out and request shampoo...(no conditioner). Watch where you sit on the beach with monkey's overhead...for obvious reasons!
The country is wonderful, the people are kind and we traveled to more beautiful, white sand beaches. Our beach was fine, (not white sand) and the water clear and beautiful.
The pool was a beautiful setting, but chairs are all CHAINED together so you cannot reposition or create a little space between you and other visitors. We will not go here again....we appreciate a little more luxury on the vacations that we work so hard for!!

Room Tip: Ask for ocean view! Very hilly and the beach transport was great! Older folks will have difficulty...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Candice L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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530 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Rollinsford, New Hampshire
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 28 April 2014

We stayed at Condo Vac La Costa April 18 thru 26. We were there on an RCI exchange. We stayed in a 1 BR 1 Bath unit in the 400 level. Our unit was a little dated as far as decor but it was clean and well maintained. Also, we had daily maid service so there was always fresh linen and towels. In RCI terms, I would give the resort a silver rating on accomodations. The restaurant was adequate, the pool area was very nice with a nice ocean view from the infinity pool, especially at sunset. Staff was friendly and helpful. Almost everyone spoke English and they were always asking if there was anything they could do for you.
The Mardigi tours which is on site at the hotel is excellent and highly recommended. We did the Arenal and Rincon De La Vieja tours. Both were long days but well worth the time and expense.
There are several eateries on the beach and on the 2 streets accessing the beach. We were especially pleased with the food at Pescado Loco, The Mangaby, El Quijote and Ginger.
The ocean water was in the low 80's, as warm a Pacific water I have been in.

Room Tip: we had room 408. Not a luxury accomodation but clean and comfortable and it had an ocean view. The k...
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  • Stayed April 2014, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
3 Thank enochNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CondovacLaCosta, Director de Relaciones con Clientes at Hotel Condovac la Costa, responded to this review, 15 May 2014
We're glad to read that you enjoyed your stay in Condovac.
We really appreciate your review, it'll help us to improve our services.
Hope you visit us back soon.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Champaign, IL
Level Contributor
91 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 19 April 2014

Did not stay at the facility but did spend a long day there.
Pools and the facility are clean. Staff is attentive and friendly. There's a small bus that transports guest around the grounds and down the hill to the beach. There a number of vendors who will swarm you when you first get off the bus but they are not pushy.

I do recommend the massages on the beach ($25 for one hour), Great bargain, especially at sunset.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Allen2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Condovac L, Director de Relaciones con Clientes at Hotel Condovac la Costa, responded to this review, 22 April 2014
We're happy to read that you enjoyed your vacation in our resort.
We really appreciate your review.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia Beach, Virginia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 March 2014

We spent a week here for our winter getaway. The resort could use some refreshing (there are a lot of frayed edges), but the friendly staff, beautiful views and inviting pool area more than make up for it. We think we're in pretty good shape, but those shuttles were a lifesaver! It would help to have a little shade at the pool. We did our tours with an independent tour guide, Herson Segura, and enjoyed every minute of them. We wanted something more personalized and small and with his back roads travel, use of small local restaurants and individual attention, he fit the bill. He was very knowledgeable about his country-flora, fauna, culture, politics, you name it, and shared it all in excellent English. He made us feel we had a friend we could count on while we were there and we highly recommend his services. Oh, and we loved the resort's recycling program!

Room Tip: We stayed in the 500 block, middle of the block has more shade and there are great views from here
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roney M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Condovac L, Director de Relaciones Públicas at Hotel Condovac la Costa, responded to this review, 3 April 2014
We're glad to read that you enjoyed your stay in Condovac.
We're always looking forward to improving our services, hence, we really appreciate your review.

We hope you visit us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakhurst, California
Level Contributor
117 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 23 March 2014

Recently spent two weeks at Condovac and was delighted with the accommodations and proximity to the beach. The public pool area is lovely and boasts a wonderful view of the bay below. The reception and housekeeping staff are gracious and helpful, and the shuttle that carries you up and down the steep hills was terrific - we rarely had to wait more than a couple of minutes.

The restaurant, though attractive, offered rather uninteresting food at high prices. However, since we had a car and our unit featured a nice kitchenette with granite countertops and a good-sized refrigerator, we had no problem having good meals. There are also several nice cafes within walking distance, and the Luperon grocery store a short ride/walk down the main road was well-stocked with meat, produce, dairy products, and beverages.

Mardigi Tours, which has a desk in the lobby of the hotel, offers fantastic tours of every type. It is a relatively small company, run by a delightful couple named Marvin and Digi, and the primary booking agent, Diana, is fluent in English and very helpful in booking the kind of adventure you are seeking.

Great resort, with something for everyone.

Room Tip: Units in the "500" range are roomy and well-situated for a quick walk to the beach. The po...
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank SaraMae50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Condovac L, Director de Relaciones con Clientes at Hotel Condovac la Costa, responded to this review, 3 April 2014
Thanks for your review.
We're glad to read that you enjoyed your stay in Condovac.
We hope you visit us again soon.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 March 2014 via mobile

We stayed at Condovac for our honeymoon. The staff was amazing! Over the top customer service! The rooms are very basic. Nothing fancy but a nice place to sleep. The pool area is very nice. Swim up bar overlooking the ocean! Ask Alexis to make you a piña colada!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jessy Ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Condovac L, Director de Relaciones con Clientes at Hotel Condovac la Costa, responded to this review, 21 March 2014
Thanks for your review.
We're glad to read that you enjoyed your stay in our resort.
We hope you visit us again soon.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 March 2014

Our family just returned from two wonderful weeks at Condovac with enough good memories to last a lifetime. The resort was worthy of the gold crown rating, mostly because of the three beautiful pools, one of which was an infinity pool, the beach, and the delicious food and excellent service at the restaurant. It was so nice to be able to eat outdoors in February. Even though it was hot the cool ocean breeze made it very comfortable. Mardigi Tours did an excellent job planning tours for us, adventurous ones for our sons and more sedate tours for my husband and myself. Diana, Mark, Marvin and Humberto were very helpful, caring and knowledgeable about Costa Rica so we came away with a good ooverview of Costa Rica, even though it would take more than two weeks to see it all. Four of us shared a one bedroom condo because that was all that was available when we made our reservations. However, there was plenty of room for us and our belongings even though another bathroom would have been helpful. The condo was a little old fashioned but everything worked. The main criticism we had was that the sofa beds in the living room were not suitable for adults. They were futons with thin foam mattresses placed on a plywood plank. Children might have been able to have a good nights sleep on them but not adults. Also, there was no dishwashing soap, kitchen sponge, dish towel, face cloths(I realize these are not common in foreign countries but RCI resorts usually supply them), or a clock except in the TV remote. If any of these things are important to you bring them with you or buy them in the market you pass on the way from the airport. The mini mart at the resort does not have liquid dishwashing soap. Also, believe them when they say this resort is not suitable for the elderly or for those with difficulty walking. My husband has trouble walking but he enjoyed himself anyway because the shuttle was very reliable(the most we ever waited was 3 or 4 minutes) and it goes everywhere on the resort. The staff was more than willing to help him and was very caring. However, keep this in mind if you have an elderly person with you, even though, as I said, my husband loved it here anyway. In conclusion all I can say is that this is a wonderful resort worthy of its gold crown rating, especially due to its beautiful surroundings, beach, pool area and restaurants, and especially due to the wonderful, caring people who work here.

Room Tip: Ask for a room with a view of the ocean.
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Filomena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Condovac L, Director de Relaciones con Clientes at Hotel Condovac la Costa, responded to this review, 18 March 2014
We're glad to read that you had a great time during your stay in Condovac.
We're always looking forward to improving our services, hence, we really appreciate your review.

We hope you visit us again soon.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Condovac la Costa

Property: Hotel Condovac la Costa
Address: Playa Hermosa, Costa Rica
Region: Costa Rica > Province of Guanacaste > Playa Hermosa
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Spa Wheelchair access
Hotel Style:
#1 Green Hotel in Playa Hermosa
#5 On the Beach Hotel in Playa Hermosa
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Condovac la Costa 3.5*
Number of rooms: 107
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Also Known As:
Condovac La Costa Hotel
Condovac Costa
Condovac La Costa Playa Hermosa
Hotel Condovac La Costa Costa Rica/Playa Hermosa, Guanacaste

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