Just got back from a 4 day stay, all inclusive at Villas Sol and to be quite honest they really need to step up their service and food to be rated as a 4 star hotel. We arrived almost at pm, the from desk girl, Juliana, needs to be more friendly, actually the whole front desk staff needs to improve their service, barely a warm greeting you can get from any of them; we had purchased the all inclusive package but be aware fellow travelers the all inclusive package cannot be used until pm which is the check in time, no food, no drinks. I thought that was ridiculous since I paid a good amount of money for an all inclusive package, most resorts allow you to take advantage of the food and drinks and installations and once the room is ready like all hotels at pm they give you the room so you can settle in. The front desk girl said we could eat at the snack bar by the pool since at that hour that all that is available..FYI.. snacks were terrible, all there is to offer is plain burgers, stale nacho chips and cheese sauce or hot dogs. Another thing you need to be aware of are the birds, the Blue Jays, they'll snatch your food if you aren't careful.
The room was nice, small but cozy, just enough for what is expected; food is not good, out of all the all inclusive's in Costa Rica, this one is not good. The food is the same, repetitive, breakfast has the same stuff everyday, no variation whatsoever, lunch and dinner the same story (chicken wings, beans, rice, fish,vegetables, potatoes, nachos, salads, soup); such a shame because the hotel is beautiful and the view is priceless, the amount of guests at the hotel and villas compared to other resorts is small which could be a benefit for a place like this to have amazing food. Then there is the "bonus" for those of us that book a stay of 3 nights and up, you are given a ticket to dine at their other restaurant "Las Heliconias"; we were real excited to have a change in food, what a disappointment that was, food was ok, not great. Too bad they haven't realized that their service and food needs to improve, big time!
Few things I can salvage from this trip, great cocktails (thanks to Michael the bartender from the Bar next to The Bahia Restaurant), clean, some of the staff was real nice, the sunsets beautiful, and the beach is ok, just be careful with all the jellyfish. The villas looked nice, they are fully equipped with kitchen and some even have their own pool (jacuzzi).
All in all it was ok but definitely it is not worth the money paid.