We decided to check out Al Manglar on our last evening in Samara. The service seemed a little slow, but good bruschetta app to start. Two of us ordered pasta and two pizza. FORTY MINUTES after our pasta arrived, the pizza finally did -- except one of them went to the wrong table, and the guy promptly started eating it, so my friend had to wait some more. New pizza comes out -- and it isn't done. So we send it back again. Finally comes out and is done OK, AN HOUR after our pasta originally arrived. When the bill comes, the pizza is on there. I politely ask the waitress (even making an attempt in her native Italian) if we could get a discount on just the pizza. She rudely tells me no as if she's offended I even asked, double-checks with the chef, and comes out to tell us, "You eat, you pay. In the United States do you expect to eat free if something is late?" Well, not exactly 100% free, but we do expect a serious attempt to make things right with a customer. And no excuses, please -- I think the same is true of any decent spot in Costa Rica (or for that matter Italy, where any trattoria that operated like this would be out of business in a few weeks). The pasta was great and pizza (once done) good too, but honestly THE worst service I have ever encountered in my adult life -- put a bit of a damper on our last night in Samara.
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