Luxury, boutique hotel. Cala Luna really is only one of these adjectives. For Costa Rica, it is overpriced for what you get. The location is not exactly on the beach. The beach itself is rugged and there is no place to swim. The rooms are nice but small. They need desks. You share the rooms with multiple species of ants. Howling monkeys make it impossible to sleep past 5:30. The restaurant has good quality food if a bit overpriced. The problem is that the portion sizes are highly variable and the service is interminably slow. The service is really where the hotel falls down. Their attitude seems to be, "We've got you here. We're going to bilk you for all your worth and don't give a damn if you come back." Our first impression was a surly front desk staffer that insisted she only had one room which was near a barrier wall and in an area of the property that smelled of raw sewage. Upon pointing out that the room only had one bed and our reservation was for a room with two beds, she smiled embarrassedly, and another room magically opened up in a much better location! This was the tip of the iceberg. We contended with transportation rates that spontaneously increased despite previously agreed upon terms, lack of cleaning of the room during agreed upon times and a masseuse who was 20 minutes late for an hour appointment and then proceeded to provide the worst massage I have ever experienced in which she did not actually do any massage but stretched my joints in strange ways as if she might be trying to tear some ligaments. In case your wondering, this was after explicitly declining her "special stretching technique" prior to beginning. When I brought this up with the front desk staff, te response was, "Yes, we've heard such comments before." ??? Stay elsewhere.
- Official Description (provided by the hotel):
- Tucked on Costa Rica's pristine Playa Langosta, the most exclusive, relaxing and private area of Tamarindo Beach, just steps from the Pacific Ocean, Cala Luna Luxury Boutique Hotel & Villas is a tropical oasis just two-and-a-half-miles south of Tamarindo Airport. Every inch of this exquisitely lush resort seems to embody the immortal words of author John Steinbeck "We don't take a trip. A trip takes us." With experiences and adventures that tempt, transport and delight, this one-of-a-kind place welcomes those on a quest for the extraordinary. ... more less
- Reservation Options:
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