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“A different view”
Review of Peace Lodge

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Peace Lodge
Ranked #1 of 9 Hotels in Heredia
Certificate of Excellence
Jacksonville, Florida
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A different view”
Reviewed 30 May 2014

Last week I had a blessed opportunity to experience first hand brain power that would set up such a unique structure within a Rain forest with hot springs throughout, and from every room a view of the Volcano, and the Peace Lodge where Peace is an understatement.
I concluded that the hiring process in place must be extremely rigid, and that the owner determined to have only the best of the best in your employ, as everyone exhibited the same unique quality of professionalism friendliness courtesy and a desire to make sure that one is completely satisfied, all with a smile. I have worked at different jobs and have never seen everyone so happy at what they do...there is always at least one disgruntled...(I could not find him/her at the Spring Resort or the Peace Lodge}. Added to all the above was the knowledge they had about the different attractions offered...Can I mention of Rodrigo our driver, who was so happy to be our designated driver,at the Springs, and John our tour guide at the Peace Lodge?.. John has so much knowledge of plants animals insects, and his creativity and patience cannot be compared, .this young man is truly an asset.
My final observation was the immaculate way the grounds are kept, especially the Restaurants and the Rest rooms, every person doing their job to maintain the image you require, the quality of the furniture and linen..just fabulous . My regards to Oscar and the other stable guide, Astrabal Jessica Johnny Daniel Pablo,Bernadito Jose and Jose at the restaurant, your Operations Manager John and Jay and Jaimie, to name a few of the kind people I met..
Would like to personally thank the owner for pursuing a dream, his dream that brings such relaxation and adventure to so many

  • Stayed May 2014, travelled with family
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Helpful?
2 Thank Jatricia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeaceLodge, Guest Relations Manager at Peace Lodge, responded to this review, 9 August 2014
Hello jatricia P
I apologize for the lengthy delay in responding to your most generous review of Peace Lodge.
The staff and management are delighted that you enjoyed a memorable experience with us. Your gracious comments regarding our staff, hotel, grounds and exhibits are very much appreciated. It was our pleasure to have you stay with us and look forward to welcoming you again in the future. Thank you so very much for choosing to spend some of your vacation at our property
Warm regards
Carole
Guest Relations Manager
Peace Lodge, Costa Rica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Flagstaff, Arizona
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 30 May 2014

This place is simply amazing! For a start, I need to say that the exact cost per night was not actually known for me because we bought this stay as a part of a package and so this review is done not weighing by cost. Now, considering that, this is a simply AMAZING place to stay. As a start the rooms are probably the nicest which I have ever stayed at in my life! There is plenty of room and within them are practically a heaven. The room has two showers, one in a room that you walk into and can shut the door. I believe that this is because the room could be chilly if one was to try and leave everything open to appreciate the outside air. The other shower is a waterfall! You can set it up so that water pours over a cliff built into the room or comes out of a shower head or a combination of the two. You stand out in what appears to be a controlled rain forest with all the vegetation contained in the rock wall around the shower room, which is larger than most hotel rooms one gets. Also included is a hot tube in the shower room and another on the balcony. The room is simply stunning!
Right next to the hotel rooms could be considered your own personal zoo. They do make a point that all of the animals contained within are rescue animals which require human care if that is an important consideration for you. But the facility is very, very nice! It is set up fantastic and maintained extremely well but experts. The rooms are not tiny little contained spaces for the animals. You actually get to walk around the various birds and I got to have five different toucans land on my shoulders and arms at once. It was an amazing experience! That does not even account for all the monkeys, hummingbirds, butterflies, frogs, wildcats, and other animals available to see.
Just a short trip (maybe .5 mile to the first one) down a well maintained trail is a series of 5 waterfalls. They are all stunning! Only one is a fairly small waterfall (guessing 10 ft high) while the rest I am guessing are between 50 and 80 ft high. There are even viewing points to a couple of them where you can actually be feeling the showers from the falls as they come down if you wish. It is incredible to be able to see everything in such a small area around you.
The help was perfect also. Everything we could ever need was quickly provided except for one exception which I will describe later. The help was extremely courteous and quick to provide assistance.
There were only one issue that I had with the place. There is a buffet that is pretty much in the middle of the animal area. We ate there one day and it was very bad! One note, people who are not staying at the hotel can buy passes to visit the animal attractions and so throughout the day the animal area can get a little busy and it seemed that all of the visitors ate at the buffet. It was very packed, the service was not the greatest, and the food was pretty awful! I was very disappointed in that place. However, there is a little bar-burger place and another restaurant available to eat at and neither are very expensive and the food and service at both of these are MUCH better so I would advise to not go to the buffet.
One other detail that could pertain, is there is a bit of stairs to climb to get to various attractions. This is not enough to be of any work but I do not think that the place is handicapped accessible if that would be a consideration for you. Also, you are pretty isolated at the stay so if being able to walk around to various shops or restaurants is important to you, that may be an issue. For our stay this was not a problem with everything there is to see and do right at the facility. It was a simply awesome experience which I would recommend for pretty much anyone, and I feel that children would also love it!

  • Stayed February 2014, travelled as a couple
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Helpful?
4 Thank jr1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeaceLodge, Guest Relations Manager at Peace Lodge, responded to this review, 10 August 2014
Dear jr1992
The staff and management of Peace Lodge wish to thank you for your wonderfully detailed review. It gives us great satisfaction knowing you were pleased with our property as it is our goal to have each valued guest enjoy a memorable experience. We are grateful that you chose Peace Lodge for part of your Costa Rican vacation. It was a privilege to serve you and hope we will be able to offer our services again one day in the future.
Warm regards
Carole Comienzo
Guest Relations Manager
Peace Lodge
Costa Rica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alajuela, Costa Rica
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 May 2014

I live in Costa Rica and I'm actually a travel agent here for Costa Rican Vacations. I stay at all the hotels as part of my job. Although I had been to La Paz Waterfall Gardens numerous times, I had never stayed at the hotel. Wow! I absolutely fell in love with it. From the waterfall shower, to the fireplace in the room, to the jacuzzi on the balcony, as well as the amazing sights and sounds from the balcony, it was a perfect weekend. There are wonderful on-site activities to enjoy. The night frog tour was one of my favorites. I highly recommend this hotel for both couples (romantic) and families (educational). I will definitely be sending more of my clients here from now on.

  • Stayed May 2014, travelled as a couple
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Helpful?
2 Thank lisac5171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeaceLodge, Guest Relations Manager at Peace Lodge, responded to this review, 9 August 2014
Dear lisac5171
It is with much gratitude that the staff and management of Peace Lodge thank you for your kind comments. We are happy that you enjoyed a memorable experience with us.
It was our pleasure to have been able to provide you with a high level of service and great location to help make your stay special.
We look forward to welcoming you again and are greatful you wish to recommend us to your clients.
Warm regards
Carole Comienzo
Guest Relations Manager
Peace Lodge, Costa Rica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 May 2014

Just returned from a two week trip to Costa Rica and stayed at the Peace Lodge at the beginning of our journey. Since it was the start of the green season, we knew it would likely be less crowded, but in no way imagined we would practically have the resort to ourselves. A gorgeous place, with beautiful surroundings, animals, waterfalls, hiking trails and unique rooms and bathrooms!! Truly one of the most relaxing and romantic resorts around! We were in the second floor Taracina room with a great view of the Trout Lake, aviary and rainforest. The staff made us feel like we owned the place – and were the most genuinely friendly folks we’ve met. Our thanks go out to Walter, Daniel, John, Jonathan, Freddy, and Vanessa (and others whose names we have forgotten) for making ours a memorable stay. From the Peace Lodge, we traveled to its sister property, The Springs Resort and Spa in Arenal. There we received equal top-notch treatment and were surprised with a room upgrade upon our arrival. Our room had a nice view of the volcano from the second floor. The hot springs and pools are amazing! Our tours were off property, but we were able to visit Club Rio and view the animal sanctuary. Our only recommendation for the resort would be to pave the entrance road – it’s pretty rough traveling to go to tours, etc. At the Springs, we received excellent service from Renzi (our breakfast waiter) and from our handsome waiter at Las Ventanas restaurant (whose name we can’t recall). We were also able to attend a meet and greet with John Picart, Operations Manager, and Jaimie and Jay Aigner, with Guest Services. Again, genuine and friendly folks who made us feel very welcome at the resort. Lee Banks – excellent properties and staff! The lodging for the remainder of our trip through Costa Rica was adequate but no match for what was provided at the Peace and Springs Resorts!

  • Stayed May 2014, travelled as a couple
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Helpful?
6 Thank P B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeaceLodge, Guest Relations Manager at Peace Lodge, responded to this review, 9 August 2014
Dear PB
Thank you for writing such a complimentary review of Peace Lodge. It gives us much satisfaction to hear you enjoyed every aspect of your experience with us and our staff mentioned are greatful for your kind words. It is our pleasure to offer an unique, peaceful environment for our valued guests and look forward to welcoming you once again in the future.
Hope to see you soon
Warm regards
Carole Comienzo
Guest Relations Manager
Peace Lodge, Costa Rica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 May 2014 via mobile

Genuinely the nicest, most welcoming people in Costa Rica from the front desk to the waiters to the tour guides. Beautiful grounds and comfortable beds. My kids ages 8 to 15 all loved the experience with the animals and waterfalls here. Don't miss the toucans, hummingbirds, and the night-time frog tour... Definitely worth it to get a guided tour. Great breakfast as well!

  • Stayed May 2014
    • Value
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Helpful?
3 Thank rbsla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeaceLodge, Guest Relations Manager at Peace Lodge, responded to this review, 9 August 2014
Dear Valued Peace Lodge Guest
Thank you for taking a moment to share your experience at our property.
Your positive comments about the hotel and our team are simply our best reward.
We are delighted you enjoyed your visit and hope that you will return soon.
With warm regards
Carole Comienzo
Guest Relations Manager
Peace Lodge, Costa Rica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hollywood, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 May 2014

This oasis is breath of fresh air!! My mom, boyfriend and I enjoyed our time here. The place is amazing! We did the tour and saw the monkeys, Toucans and other animals. Then we stopped by The Trout Bar to catch our lunch (we enjoyed that a lot). Just like The Springs Resort and Spa, the employees at Peace Lodge are the best. Daniel is adorable and very helpful. Yason at the front desk is awesome!!! John (our tour guide) knows his stuff.

Waking up to the sounds of nature was breathtaking. I cannot wait to visit Costa Rica again.

  • Stayed May 2014, travelled with family
    • Value
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Helpful?
3 Thank eanthe9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeaceLodge, Guest Relations Manager at Peace Lodge, responded to this review, 9 August 2014
Dear eanthe9
The staff and management of Peace Lodge send our grateful thanks for your nice review. Daniel, Yeison and John are happy to know you were pleased with their service. It makes us happy to know you wish to visit Costa Rica again one day and we look forward to welcoming you at any time.
Warm regards
Carole Comienzo
Guest Relations Manager
Peace Lodge
Costa Rica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malibu, California
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 May 2014

None of the descriptions do this place full justice, and we were blown away.

The view may be obscured by clouds at times, and it is a rain forest, so be prepared.

The rooms are spectacular with intricate stone and tile work, one of a kind furniture, a (gas) fireplace, on balcony spa tub, and all the expected amenities. Staff were superb in all areas.

The entire property is amazing, but perched on the side of a steep hill. There's a bit of up, down and roundabout in getting from place to place that isn't always evident on the map provided. However, the waterfall trail which has the most elevation drop, ends up at a tram bus stop so you don't have to walk those 400 vertical feet back up to the hotel.

The various rescued animal exhibits were very well presented, with knowledgeable and most helpful guides.

Food was very good. Service in the bars was excellent. We had room service, so can't rate the restaurant service, but judging from everywhere else, expect it would be excellent.

A longer stay here will be at the top of the list for our next Costa Rica trip.

  • Stayed May 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeaceLodge, Guest Relations Manager at Peace Lodge, responded to this review, 13 June 2014
It is with much gratitude that the staff and management of Peace Lodge thank you for your kind comments. We are so pleased that you enjoyed our accommodations, our bird and animal sanctuaries, our Waterfall Trails, our service and our knowledgeable, friendly staff. It is our desire to have our valued guests enjoy an exceptional experience with us and gives us much pleasure to know we have succeeded. We look forward to welcoming you for an extended visit with grateful anticipation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Peace Lodge

Property: Peace Lodge
Address: Poas | Vara Blanca, La Paz Waterfalls Gardens, Heredia 40101, Costa Rica
Region: Costa Rica > Province of Heredia > Heredia
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 9 Hotels in Heredia
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Peace Lodge 4*
Number of rooms: 21
Official Description (provided by the hotel):
Located less than one hour from the San Jose (Juan Santamaria) Airport, the Peace Lodge is the perfect place to begin or end your vacation. You don't need to spend your first or last day in a city hotel. Please come spend them in the rain and cloud forest with us and still be close to the airport. We are also only 20 minutes from the Poas Volcano, another "must see" attraction in Costa Rica. ... more   less 
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Also Known As:
Peace Hotel Heredia
Peace Lodge Costa Rica/Heredia

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