Think twice before staying at this hotel. We had nothing but problems...starting with being sent to a room that had not been cleaned at all. Then, in another room, our air conditioning didn't work. They sent a maintenence man, and he worked for awhile on it, but said, "Esta muerto". Now 10pm at night, we have multiple phone calls of broken english/broken spanish after first told we could switch rooms...then told all rooms were booked. A complete fabrication of the truth as we had noticed earlier how empty the hotel was, no people, dark rooms, etc. I fought the lady at the desk on this point, and she held to her story, telling us they'd upgrade us the following night. They offered to send a fan...and after more phone calls wondering where it was, they brought a floor dryer...not exactly going to cool the sweat on the brow...unless your face is on the ground!!!
We hardly slept that night with the mugginess, but we had to get up at 6am to leave for the day. When we returned later (7pm) they had "just" gotten our room ready and had not moved our bags. We had to have several more annoying conversations inquiring about our bags. Meanwhile we enjoyed the cigarette smoke that lingered in our supposed "non-smoking" suite.
This hotel just about ruined our pleasant memories of Costa Rica that we had enjoyed until this point. Stay away and spend your money elsewhere!
- Official Description (provided by the hotel):
- Warm, rustic and luxurious, the DoubleTree Cariari by Hilton brings modern day opulence to Costa Rica's capital city. A heavenly urban retreat with spacious guestrooms, a sparkling swimming pool and great service. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree Cariari By Hilton San Jose Hotel San Antonio De Belen
- Doubletree San Antonio De Belen
- San Jose Hilton
- DoubleTree By Hilton Hotel Cariari San Jose Costa Rica/San Antonio De Belen