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DoubleTree by Hilton Hotel Cariari San Jose
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Reviews (1,495)
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All reviewsdouble treecosta ricasan joseclose to the airportwarm cookiespool areanice hotela small grocery storeopen airsmall casinoswim up barbreakfast buffetexecutive roomrestaurant staffnice staytour deskrooms are spacious
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6 - 11 of 1,495 reviews
Reviewed 4 weeks ago

Nice alternative to other local airport options. A bit old, but good overall value. Rooms are loud due to all tile floors and sparse decorations. Property is beautiful and mix of indoor / outdoor design throughout property is unique and peaceful.

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank 196ryannk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeCR, General Manager at DoubleTree by Hilton Hotel Cariari San Jose, responded to this reviewResponded 4 weeks ago

Dear 196ryannk,

Thank you for choosing DoubleTree by Hilton Cariari San Jose for your stay.

Your satisfaction is very important to us, and we appreciate your feedback about the external noise. Your comfort and safety is our number one concern, and we appreciate that you brought this to our attention.

We hope you’ll consider staying with us again the next time you’re in Costa Rica.

Miguel Eugene
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2018

My overall Hotel experience was satisfactory. The hotel staff were pleasant. There was an event that took place on my last night and the music and noise went on well into the early morning ours. Not good when you have an early morning flight and can’t sleep as a result of the noise

  • Stayed: May 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with DoubleTree by Hilton
Thank Holte34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeCR, Director General at DoubleTree by Hilton Hotel Cariari San Jose, responded to this reviewResponded 16 May 2018

Dear Holte34,

Thank you for your review of your past stay at the DoubleTree by Hilton Cariari San Jose.

We always appreciate hearing from our guests, since we work hard to make sure all our guests have a rewarding experience. We see that noise was an issue during your stay. While we do have additional security and overnight managers available during events or high traffic periods, we also encourage guests to contact the front office so that we can address noise issues to ensure comfort and safety. We are sorry that other guests interrupted your comfort and we’ve shared your review with our security team.

We hope that the next time you return to Costa Rica, you’ll stay with us again.

Miguel Eugene
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2018

The pool area here was fantastic, and it’s just a short walk to the nearest convenience store. Didn’t have a chance to eat here, but the staff was exceptionally friendly and went out of their way to make our stay comfortable. They also had a medium-sized gym.

Stayed: March 2018, travelled with friends
Thank Tatia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeCR, Director General at DoubleTree by Hilton Hotel Cariari San Jose, responded to this reviewResponded 16 May 2018

Dear Tatia C,

Thanks for staying here at the Doubletree by Hilton Cariari San Jose. We’re glad you had a taste of our warm, caring service (along with our amazing pool area). We look forward to welcoming you back!

Safe travels,

Miguel Eugene
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2018

I selected the Double Tree Cariari because of its proximity to the American Free Trade Zone. Just a quick Uber/taxi ride away, even in rush hour traffic.

Rooms are clean, spacious and well appointed.

Staff was always helpful and courteous.

Breakfast buffet had the standards, plus local and house-made items. The house-made preserves (mango, tamarind, melon, etc) were all excellent.

Will definitely return on my next visit to San José

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank biker_dan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeCR, Director General at DoubleTree by Hilton Hotel Cariari San Jose, responded to this reviewResponded 16 May 2018

Dear biker_dan,

Thank you for your review.

I am pleased to hear you enjoyed your stay and that our convenient location and courteous staff helped you have a great stay with us. All of us at Doubletree are passionate about hospitality and we hope to see you again soon.

Thanks again for choosing Doubletree by Hilton Cariari San Jose!

Miguel Eugene
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2018

Visited the DoubleTree Cariari again this month and it is still one of the best hotel to stay in when I SJ Costa Rica. I always appreciate being a little bit out of the way - and close to SJO. Staff is awesome and helpful and all the amenities are top.
Thank you again for taking great care of me while traveling

  • Stayed: May 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Hawaii96793
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeCR, Director General at DoubleTree by Hilton Hotel Cariari San Jose, responded to this reviewResponded 11 May 2018

Dear Hawaii96793,

Thanks for staying with us at the Doubletree by Hilton Cariari San Jose.

I’m happy to hear that you enjoyed your stay and that our awesome staff were helpful! We know it’s the little things that make your stay more comfortable (along with our great location).

Hope to see you again soon,

Miguel Eugene
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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