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Costa Rica Marriott Hotel San Jose
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Reviews (1,961)
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All reviewscoffee plantationdriving rangebeautiful hotelthe executive loungecosta ricasan joseclose to the airportperuvian restaurantla isabelabeautiful groundsgift shoptennis courtssports barhacienda stylegolf coursemain restaurantindustrial area
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889 - 894 of 1,961 reviews
Reviewed 29 May 2014

The hotel grounds are beautiful, room was great, and service was wonderful. I am a Marriott Rewards member so we got the room for pretty cheap. We only stayed 1 night before leaving for the airport to head home. After eating dinner and having 4 drinks our bill was triple the cost of the room. Pretty excessive...and the food was average.

Room Tip: Try to get breakfast included when you make a reservation. There were people who did not have breakfast included and they were very angry when they got their bill at checkout.
  • Stayed: May 2014, travelled as a couple
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Thank LoveNSBwaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
César S, Manager at Costa Rica Marriott Hotel San Jose, responded to this reviewResponded 4 June 2014

It is impossible not to feel captivated by the magnificent mountain views and the peaceful ambience that you could breathe thru our old style colonial hacienda facilities and enjoy our modern Costa Rican accommodations with contemporary touches.

Thank you very much for your feedback regarding your dinner experience, all your comments are our best resource to improve our services, always keeping on mind our main commitment, to provide you with a service of excellence.

I can’t let this opportunity go, without extend you our best appreciation for your preference and to be part of our selective Marriott Rewards Members.

César Sánchez
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

We always begin and end our adventure to Costa Rica with a stay in the Marriott Resort, San Jose Costa Rica. My husband is Costa Rican therefore we visit each year.
The property is very near the airport but an oasis in the middle of San Jose. It truly is a paradise rich in the Costa Rican culture of a true coffee plantation. It is a way to settle in before our journey to southern Costa Rica and a way to unwind on our way back home.
We love to stay at this resort ... it feels like a home away from home, but with lots of luxuries!

Room Tip: I have never had a bad room and stayed at this Marriott at least 10 times.
  • Stayed: February 2014, travelled as a couple
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1  Thank KathleenLeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
César S, Manager at Costa Rica Marriott Hotel San Jose, responded to this reviewResponded 4 June 2014

Dear Kathleen/Leo:

It is a real honor for us to host you and your husband on every visit to Costa Rica or shall I better say it your country, yes, now you could be consider as part of this blessed land!, as a Costa Rican or a “Tica”.

The term “Tica or Tica” features our tendency to add the diminutive suffix in Spanish “tico or ito”, to express a form of something very little or to show our friendliness and T.L.C.

It is really very important for us to learn about your preference for our hotel, and to always be part of such an important occasion as is to visit all your friends and family at the southern of the country.

Please, be aware that you always will have a special place reserved for you, not just at the San José Costa Rica Marriott, but also in all our hearts!!!!!!


César Sánchez
Guest Relations Manager

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Reviewed 28 May 2014

My husband and I visit Costa Rica often - he was born there and still has family in the San Jose area. We try to stay at the CR Marriott SJ for a couple nights every trip. It is a very beautiful property and hotel, set into a hillside overlooking the city with view of the mountains in the distant. There is always a beautiful breeze to enjoy in your room, poolside, or in the restaurant that has ample outdoor seating for breakfast, lunch or dinner. The restaurant serves food that is NOT typical hotel restaurant fare. Our last dinner there was delicious - steak was tender, full of flavor and perfectly cooked. They gladly revise the side dishes with your favorite selections. We splurged for dessert and had the carrot cake with pineapple mousse. It was incredible - the best carrot cake I have ever eaten and the pineapple mousse was amazing. You cannot stay there without enjoying breakfast on the veranda. They have a beautiful buffet with cooked-to-order eggs - but I always get the Tico Breakfast - that includes eggs, gallo pinto (so good!), sausages and tortillas. Another splurge - but you can enjoy it after a brisk walk on the walking/running trail that goes around the beautiful property and through the gardens. Very peaceful. I could go on and on about this beautiful hotel - but will end by mentioning the very delightful and friendly staff at this hotel. They make your stay very special.

Room Tip: Ask for a room with a view of the mountains.
  • Stayed: May 2014, travelled as a couple
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2  Thank MDC0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
César S, Manager at Costa Rica Marriott Hotel San Jose, responded to this reviewResponded 4 June 2014

I think that we couldn’t be more rewarded than right now, with this beautiful review, which details all your perception of comfort and the great moments that you have enjoyed at our facilities, outdoors terrace, the stoning mountain views and the strolls through the gardens.

It seems you did indulge yourselves as well at our restaurants with its wide variety of tropical flavors, and of course our traditional “Gallo Pinto”.

I just would like to express you our most sincere gratitude for choosing our property on every visit to Costa Rica and to your friends and family and to take your valuable time to share with us your experiences.


César Sánchez
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2014 via mobile

I travel one week a month every month to San José, CR. I have stayed at several hotels but now consistently stay at this Marriott (for the last three years). It is a beautiful property that "feels" like Costa Rica. The other hotels you could be anywhere in a major city. Great gym, awesome breakfast overlooking the driving range with cool breeze. Spectacular views, pool and jacuzzi. My favorite is a night cap at the La Castilla lobby bar with a firepit table and Vera, the nicest most attentive waitress in the country. If you stay in San Jose, you need to stay here.
- N.Tauler, USA 2014

  • Stayed: May 2014
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1  Thank Narciso T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
César S, Manager at Costa Rica Marriott Hotel San Jose, responded to this reviewResponded 4 June 2014

Dear Narciso:

I can’t find enough words to Thank you for all this time that you have chosen our property and for your loyalty to our chain of Marriott Hotels.
You are totally right, about the feeling and the cultural identification that this property has with Costa Rica, this hotel is a collection of hacienda attributes from this country and throughout Latin America.

Each of our different outlets, has a distinguish feature, that make your stay more special and gratifying, as you mentioned the fire pit table at the Castilla Bar and the devotion of our associates to all our guests. Is what really is making you feel at home and as part of our selective and appreciated customers.

I hope, that on each of your stays at our property, we could enhanced your experience and to keep having the privilege to host you for many more years!!!!

Please, Mr. Narciso, always remember this “Mi casa your casa”.

César Sánchez
Guest Relations Manager

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Reviewed 18 May 2014

What a lovely resort. From the spanish colonial style architecture to the beautiful gardens, I almost did not want to ever leave the premises! Great rooms, lovely swimming pool, nice spa and good selection of restaurants. True - the resort is not walking distance to the San Jose city centre, but i would argue that it is a good thing. Located 15 to 20 minutes away from San Jose by taxi, this is an excellent choice to stay at when starting off your Costa Rican adventure from San Jose. I will be back!

Room Tip: Get a room facing the swimming pool & gardens if you can.
  • Stayed: January 2014, travelled solo
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1  Thank Ibadanboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
César S, Manager at Costa Rica Marriott Hotel San Jose, responded to this reviewResponded 22 May 2014

Dear Mr. Ibadanboy:

Most of the time we establish a real connection with our guests that we wish you never have to leave the promises either. It is a feeling of belonging; you feel as a part of this generous land that has to offer you the simplicity and the beauty of its natural enchants.

Our property, with its colonial hacienda rising from a lush coffee plantation touch, allows you to enjoy the warm hearted of our staff and the cozy atmosphere of our room accommodations and facilities.

Please, be aware that your genuine comments are really welcome and that all of us will be really looking forward to have you back in a very near future.


César Sánchez
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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