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“Treated like one of the family”

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Costa Rica Marriott Hotel San Jose
Certificate of Excellence
GreenLeadersSilver level
Minneapolis, Minnesota
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Treated like one of the family”
Reviewed 1 June 2014

We always enjoy our stay, this hotel is close to the airport, grounds are well taken care of has beautiful heated pools, lovely spa, two restaurants and two bars. Rooms are pretty basic but are very comfortable. The hotel staff does a excellent job and are so very friendly, they are most helpful and will do and provide you with any assistance. Love returning to this very lovely hotel, wish I could return more often!

Room Tip: Rooms on the back side overlooking the pool recommended , other side does have a view of a golf pra...
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  • Stayed May 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Leedsway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
César S, Manager at Costa Rica Marriott Hotel San Jose, responded to this review, 4 June 2014
Dear Leedsway:

I wish we could have you more often here at our property too. We establish, some connections with our guests and your lovely families, so when the inevitable departure time comes, we started to missed you, sometimes with a sad feeling, but always with big hopes that you will return very soon.

I am glad you have enjoyed all our facilities, that have been built with the main purpose to make of your vacations a moment to relax, indulge yourself and get pamper by all our staff.

Hopefully, your future visit will be even better than this last one, so we can be able to provide you with all our best care that somebody so special like you may deserve it.


César Sánchez
Guest Relations Manager
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English first
Atlanta, Georgia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 May 2014

I had the pleasure of staying here for a work conference and enjoyed a number of qualities I want to share. First the personal service is very welcoming. They have an amazing spa and their adventure tour offices did an excellent job of helping me find the right adventure excursion that I thoroughly enjoyed.

The ceviche was a welcoming daily staple. My room was clean, modern, and quiet even being poolside.

I highly recommend this resort.

  • Stayed May 2014, travelled on business
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Helpful?
Thank FlaGirl0616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
César S, Manager at Costa Rica Marriott Hotel San Jose, responded to this review, 4 June 2014
The pleasure and good fortune to have you attending your work conference was ours. Every time you and your company choose our hotel to accommodate each of you, it is an opportunity to do what we do best, to provide you with the natural and friendly hospitality of a country that love to make friends.

These are one the main reasons, that all our associates truly enjoy and are committed to their jobs having this way the opportunity to make of your stay a very pleasant moment.

I hope, between work, and your experiences at our Kuö Spa and your adventure excursion, you take Costa Rica in your best memories, and hopefully, in a very near future come back and explore some more all the natural and amazing beauties of this beautiful country allowing us to pamper you some more.


César Sánchez
Guest Relatins Manager
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Jacksonville, Florida
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 May 2014

The hotel grounds are beautiful, room was great, and service was wonderful. I am a Marriott Rewards member so we got the room for pretty cheap. We only stayed 1 night before leaving for the airport to head home. After eating dinner and having 4 drinks our bill was triple the cost of the room. Pretty excessive...and the food was average.

Room Tip: Try to get breakfast included when you make a reservation. There were people who did not have breakf...
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  • Stayed May 2014, travelled as a couple
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Helpful?
Thank LoveNSBwaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
César S, Manager at Costa Rica Marriott Hotel San Jose, responded to this review, 4 June 2014
It is impossible not to feel captivated by the magnificent mountain views and the peaceful ambience that you could breathe thru our old style colonial hacienda facilities and enjoy our modern Costa Rican accommodations with contemporary touches.

Thank you very much for your feedback regarding your dinner experience, all your comments are our best resource to improve our services, always keeping on mind our main commitment, to provide you with a service of excellence.

I can’t let this opportunity go, without extend you our best appreciation for your preference and to be part of our selective Marriott Rewards Members.

César Sánchez
Guest Relations Manager
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Nutley, New Jersey
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 May 2014

We always begin and end our adventure to Costa Rica with a stay in the Marriott Resort, San Jose Costa Rica. My husband is Costa Rican therefore we visit each year.
The property is very near the airport but an oasis in the middle of San Jose. It truly is a paradise rich in the Costa Rican culture of a true coffee plantation. It is a way to settle in before our journey to southern Costa Rica and a way to unwind on our way back home.
We love to stay at this resort ... it feels like a home away from home, but with lots of luxuries!

Room Tip: I have never had a bad room and stayed at this Marriott at least 10 times.
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  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank KathleenLeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
César S, Manager at Costa Rica Marriott Hotel San Jose, responded to this review, 4 June 2014
Dear Kathleen/Leo:

It is a real honor for us to host you and your husband on every visit to Costa Rica or shall I better say it your country, yes, now you could be consider as part of this blessed land!, as a Costa Rican or a “Tica”.

The term “Tica or Tica” features our tendency to add the diminutive suffix in Spanish “tico or ito”, to express a form of something very little or to show our friendliness and T.L.C.

It is really very important for us to learn about your preference for our hotel, and to always be part of such an important occasion as is to visit all your friends and family at the southern of the country.

Please, be aware that you always will have a special place reserved for you, not just at the San José Costa Rica Marriott, but also in all our hearts!!!!!!


César Sánchez
Guest Relations Manager
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Tallahassee, Florida
Level Contributor
105 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 28 May 2014

My husband and I visit Costa Rica often - he was born there and still has family in the San Jose area. We try to stay at the CR Marriott SJ for a couple nights every trip. It is a very beautiful property and hotel, set into a hillside overlooking the city with view of the mountains in the distant. There is always a beautiful breeze to enjoy in your room, poolside, or in the restaurant that has ample outdoor seating for breakfast, lunch or dinner. The restaurant serves food that is NOT typical hotel restaurant fare. Our last dinner there was delicious - steak was tender, full of flavor and perfectly cooked. They gladly revise the side dishes with your favorite selections. We splurged for dessert and had the carrot cake with pineapple mousse. It was incredible - the best carrot cake I have ever eaten and the pineapple mousse was amazing. You cannot stay there without enjoying breakfast on the veranda. They have a beautiful buffet with cooked-to-order eggs - but I always get the Tico Breakfast - that includes eggs, gallo pinto (so good!), sausages and tortillas. Another splurge - but you can enjoy it after a brisk walk on the walking/running trail that goes around the beautiful property and through the gardens. Very peaceful. I could go on and on about this beautiful hotel - but will end by mentioning the very delightful and friendly staff at this hotel. They make your stay very special.

Room Tip: Ask for a room with a view of the mountains.
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  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
2 Thank MDC0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
César S, Manager at Costa Rica Marriott Hotel San Jose, responded to this review, 4 June 2014
I think that we couldn’t be more rewarded than right now, with this beautiful review, which details all your perception of comfort and the great moments that you have enjoyed at our facilities, outdoors terrace, the stoning mountain views and the strolls through the gardens.

It seems you did indulge yourselves as well at our restaurants with its wide variety of tropical flavors, and of course our traditional “Gallo Pinto”.

I just would like to express you our most sincere gratitude for choosing our property on every visit to Costa Rica and to your friends and family and to take your valuable time to share with us your experiences.


César Sánchez
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 May 2014 via mobile

I travel one week a month every month to San José, CR. I have stayed at several hotels but now consistently stay at this Marriott (for the last three years). It is a beautiful property that "feels" like Costa Rica. The other hotels you could be anywhere in a major city. Great gym, awesome breakfast overlooking the driving range with cool breeze. Spectacular views, pool and jacuzzi. My favorite is a night cap at the La Castilla lobby bar with a firepit table and Vera, the nicest most attentive waitress in the country. If you stay in San Jose, you need to stay here.
- N.Tauler, USA 2014

  • Stayed May 2014
    • Value
    • Location
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Helpful?
1 Thank Narciso T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
César S, Manager at Costa Rica Marriott Hotel San Jose, responded to this review, 4 June 2014
Dear Narciso:

I can’t find enough words to Thank you for all this time that you have chosen our property and for your loyalty to our chain of Marriott Hotels.
You are totally right, about the feeling and the cultural identification that this property has with Costa Rica, this hotel is a collection of hacienda attributes from this country and throughout Latin America.

Each of our different outlets, has a distinguish feature, that make your stay more special and gratifying, as you mentioned the fire pit table at the Castilla Bar and the devotion of our associates to all our guests. Is what really is making you feel at home and as part of our selective and appreciated customers.

I hope, that on each of your stays at our property, we could enhanced your experience and to keep having the privilege to host you for many more years!!!!

Please, Mr. Narciso, always remember this “Mi casa your casa”.

César Sánchez
Guest Relations Manager
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Nairobi, Kenya
Level Contributor
2,434 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 961 helpful votes
Reviewed 18 May 2014

What a lovely resort. From the spanish colonial style architecture to the beautiful gardens, I almost did not want to ever leave the premises! Great rooms, lovely swimming pool, nice spa and good selection of restaurants. True - the resort is not walking distance to the San Jose city centre, but i would argue that it is a good thing. Located 15 to 20 minutes away from San Jose by taxi, this is an excellent choice to stay at when starting off your Costa Rican adventure from San Jose. I will be back!

Room Tip: Get a room facing the swimming pool & gardens if you can.
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  • Stayed January 2014, travelled solo
    • Value
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Helpful?
1 Thank Ibadanboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
César S, Manager at Costa Rica Marriott Hotel San Jose, responded to this review, 22 May 2014
Dear Mr. Ibadanboy:

Most of the time we establish a real connection with our guests that we wish you never have to leave the promises either. It is a feeling of belonging; you feel as a part of this generous land that has to offer you the simplicity and the beauty of its natural enchants.

Our property, with its colonial hacienda rising from a lush coffee plantation touch, allows you to enjoy the warm hearted of our staff and the cozy atmosphere of our room accommodations and facilities.

Please, be aware that your genuine comments are really welcome and that all of us will be really looking forward to have you back in a very near future.


César Sánchez
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Costa Rica Marriott Hotel San Jose

Property: Costa Rica Marriott Hotel San Jose
Address: 700 mts West from Bridgestone/Firestone, San Antonio De Belen 502-4005, Costa Rica
Region: Costa Rica > Province of Heredia > San Antonio De Belen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in San Antonio De Belen
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Costa Rica Marriott Hotel San Jose 4.5*
Number of rooms: 299
Reservation Options:
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Also Known As:
Costa Rica Marriott San Jose
Marriott San Antonio De Belen
Marriott San Jose
Marriott Costa Rica
San Jose Marriott
Costa Rica Marriott Hotel San Jose San Antonio De Belen

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