We were so blown away by our stay at the San Jose Marriot in March of 2013 that we happily booked it again for a quick overnight stay in July 2014. While it is still a beautiful hotel, we were not as wowed this time around. We checked into 2 adjoining poolside rooms (one for my husband and me and 1 for our 2 kids, a minor and an adult). When we reached our rooms on the second floor, which, due to construction, entailed going up to the fourth floor, across the hotel and back down to the second floor, we found our room adjoining, but not to the room where our kids were staying. And, while our rooms were on the same side of the hotel as the pool, they were far from poolside. We called the front desk and had to explain that "adjoining" means "connected" not "adjacent." The front desk tried to offer a master suite on a high floor as there were no adjoining rooms available on the ground floor. We appreciated the gesture but politely declined. The other major disappointment was the change in one of the on-site restaurants, Isabella, from a fantastic tapas menu, complete with aged Iberico ham (one of the reasons we booked the hotel) to a restaurant serving Peruvian food with a very ordinary menu. The uninteresting restaurant options prompted us to venture 30 minutes from the hotel for dinner, despite our early morning wake up call. The terrace is still breathtaking, the service still good and the construction will end but please, please bring back the tapas restaurant!!!
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- Also Known As:
- Costa Rica Marriott San Jose
- Marriott San Antonio De Belen
- Marriott San Jose
- Marriott Costa Rica
- San Jose Marriott
- Costa Rica Marriott Hotel San Jose San Antonio De Belen