My family stayed here the week before Christmas 2012. The houses, gardens, and beaches are beautiful. The owner was very helpful.
However, coming back to the house after dinner at a nearby restaurant, I surprised two thieves who were in our house. One of them was holding a gun in both hands pointed at me from about 10 feet away and told me something in Spanish then in English “don’t move”. I immediately turned around and ran out of the house telling my family to run. Later in the evening the police showed up but did not track down the thieves. They had stolen over $5,000 in camera equipment, a notebook computer, cash, and credit cards. The house closer to the beach was also robbed with similar items stolen in addition to swimsuits and other items. Later on that night, the electricity went out for most of the night – it was like a scary movie. We cut our vacation short and departed the next day.
The thieves entered the house through the only set of double doors (there are five sets) which was missing two security pins. The doors and locks were not damaged. We are suspicious that the thieves had access to a copy of the key to the house. The people renting the adjacent Casa Viva house that was also broken into thought the same thing. In their house, the wood window grille had been broken from the inside out (the wood pieces were on the deck outside, not inside as would be expected when somebody is pushing in the wood to break it from the outside, and the opening was not really large enough for somebody to crawl through).
The items we had in the safe were untouched. Although larger than many hotel safes, the safe was not large enough for all of the camera equipment and computer. We will not be returning to Casa Viva because of this incident. I wonder what would have happened if our family had stayed in the house for dinner that evening; would the armed thieves come in and demand our valuables? I don’t want to take that chance.
- Also Known As:
- Casa Viva Beach Houses Hotel Puerto Viejo
- Casa Viva Beach Houses Costa Rica/Limon