We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Jaco Bay Resort Condominium
Nearby Hotels
Hotel Club del Mar(Jaco)(Great Value!)
US$162
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$118
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Croc's Resort & Casino(Jaco)(Great Value!)
US$244
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$169
Bookit.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
South Beach Hotel(Jaco)(Great Value!)
US$119
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Sports Bar and Hotel Oz(Jaco)(Great Value!)
US$107
Booking.com
View Deal
  • Pool
  • Restaurant
Tangeri Hotel(Jaco)(Great Value!)
US$110
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$412
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$361
Orbitz.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Jaco Laguna Resort & Beach Club(Jaco)(Great Value!)
US$111
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hotel Mar de Luz(Jaco)(Great Value!)
US$201
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$93
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Aparthotel Vista Pacifico(Jaco)(Great Value!)
US$74
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Copacabana Hotel & Suites(Jaco)(Great Value!)
US$119
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$116
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Reviews (65)
Filter reviews
65 results
Traveller rating
15
23
11
6
10
Traveller type
Time of year
LanguageAll languages
More languages
15
23
11
6
10
See what travellers are saying:
Filter
Updating list...
29 - 34 of 65 reviews
Reviewed 23 December 2011

I have stayed at this complex four times and will be returning spring 2012. The complex has gone thru some growing pains and I will be the first to admit the 2009 visits were less than satisfactory while under the management of Ramada, who no longer manage the place. The complex has retained the name of Ramada only. I met several long term renters entering their second year of residence in the complex and they commented things greatly improved when RCI took over. Not all units are owned/operated by the on site management company referred to in many of the reviews. I found privately owned units (not the Phoenix owner) independently managed by BeachhomeCostaRica.com and they were Very Good. It is a SELF CATERING unit, not a hotel. Especially good for families or groups of 2-6 people.The units have been stocked and outfitted beyond basics by the owners. They were well maintained, very clean and exceptionally large. House keeping was provided at the end of every week. Daily maid service was available for an additional fee, however with a washer & dryer and all cleaning supplies included, we did not utilize.The complex is located in the north end of town which is quiet, and within easy walking distance of shops, restaurants and nightlife, and 2 blocks from beach.
THE GOOD:
Additional manual locks were added to the condo unit door, a metal key is provided to renters and controlled by the private management company. On site company does not have access to the units.
There is a safe in the master bedroom which you can program your own combination - USE IT !
Great large pool surrounded by oasis garden with shallow end for children. Also a playground for children. Patio chairs, lounge chairs, patio sun umbrellas and 3 seater patio swings with canopies available for your use.
Condo units have large balconies with this unit containing a large patio table, comfortable patio chairs, fold down table attached to railing, in addition to the bistro table & chairs.
Unit has a panoramic view of the mountains, town and ocean.
Other items in unit that are beyond the basic - Coleman cooler on wheels, beach sun umbrella, rain umbrellas, nightlight in kitchen that automatically turns on in the event of power failure and converts into a flashlight, battery backup to support computer equipment for WIFI, small DVD and book selection for you to enjoy, neoprene drink holders to keep your beverage cool.
Private management company is located off site, but still in Jaco and offers great support if you need it and contact them with your concerns. They also were able to arrange transportation to/from airport for a fee, and recommend/arrange tours.
NOT SO GOOD, BUT NOT SO BAD:
TV is not a flatscreen, but who goes to Costa Rica to watch TV ?
Despite posting instructions how to operate AC, still hard to figure out, ASK for assistance on how to. The country is hot and humid !
Pool area could use BBQ's for renters to use
Pantry kitchen doors continually jumped out of track.
Power Outages - EXPECT THEM. The outages are not caused by the condo complex as suggested by previous reviews, but happen locally. I have sat on the balcony and the portion of the grid for the town where the complex is located is dark, but other portion grids are lit up.
Yes, there are two building towers that are empty shells of buildings which are an eyesore, however they are not visible from the units I stayed in, only if you have a pool view unit or are sitting at the pool. The areas have been sectioned off by a high fence and shrubbery. Do not think these empty buildings are only happening at this complex. The country has many such buildings dotting the landscape, as the construction industry and property sales were hit extremely hard in these economic times.
Lastly:
Jaco has changed dramatically in the past years, from a sleepy fishing town to a popular tourist location. Drugs and "ladies of the evening" have been cleaned up, but not eliminated. Be smart, be aware,do not treat your safety and possessions any differently because you are on vacation. I personally have not had any issues with my safety, parking my rental car and I walk the streets in the evenings without any concern. The police have a strong presence in Jaco, and in fact, while driving in the town and surrounding area, have been stopped at roadchecks up to four times in one day/evening. Always carry your passport or a photocopy for ID.
I would not let any of the negative issues affect your decision to visit this beautiful country and a chance to interact with the wonderful locals, the Tico's.

Room Tip: Choose rooms with a mountain, town & ocean view and book through a private management company
  • Stayed: January 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank travelteammistiya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2011

I'm just wrapping up a 6 week stay at this location from October 28th until Dec 12th. I read some of the previous reviews and see that two of the "bad" reviews occurred at the same time, during a power outage. In the 6 weeks here the power did go out twice. Both times it came back on within an hour. This hotel/condo, like almost all the others, has a generator but it only comes on to power the elevator. I would understand how uncomfortable it would be if the power stayed out for several hours because it is very hot and humid here all the time.

As for the theft I read about in another review.....well how dumb were they. Apparently some jewelry was stolen by some employee that obtained a master key. Well crap happens...no matter where you go and this place is no different than any other. There is gated security that checks everyone entering the property. There's this little thing in the master bedroom called a SAFE...I tend to keep my valuables in there (passport etc) while I'm gone although I have the upmost respect and trust for the two young ladies that work for Mgr and clean the rooms.

Speaking of cleaning. You get daily maid service here. That includes everything from cleaning the floors to washing the sheets and towels. They will even wash and fold your laundry if you leave it out.

During the 6 weeks I've been here I had three maintenance issues with the A/C unit in one of the rooms. Each issue was addressed promptly and fixed to my satisfaction. I was impressed with the service.

Bring the kids....this is a family friendly location. The pool is excellent and very large and there is a play area for children. The only downfall is there is no BBQ grill for use on the property and a disposable one you can pick up at any store in the states is non existent here.

Ramada sits on the Northern end of Jaco which I enjoy because it is quiet but still just a stones throw (or a $2 cab ride) from the action.

Remember one thing....this is a different country and your a visitor. It is not at all dangerous unless you put yourself in a dangerous situation. Jaco by day is a very family friendly location with numerous things to do and see. At night it is an adult playground with numerous things to do and see....at night it is very possible to be approached and asked if "They can get you anything". There are street hustlers everywhere. Guys that try and assist you parking your car and then say they will watch it for you....hey, it's more than the transients back home do, at least these folks are trying to make a dime. Bottom line is that I have not had any issues with safety. The police are out in full force walking the streets and I avoid walking down dark streets at night (something I think we all do everywhere we go).

So...Ramada Jaco Bay in my opinion, is a great choice for anyone wanting to see Jaco and stay in a condo with all the comforts of home (and maid service).

Room Tip: No restaurant or fitness center.
  • Stayed: December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank wbailey6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2011

First of all, Jaco is not the best place in Costa Rica. It is a tourist trap, the beach is lousy, and it's dangerous -- more dangerous than other towns of its size. That being said, if you stay in the Jaco Bay Condo, it is not a terrible place to stay assuming that the price is right for you. We went as guests of an RCI member, so I don't know if we got better treatment than an average visitor. Here are the good things: a great pool! (see photos), very, very nice people who run the place and clean, security ( a guard is always on duty), close to the center of Jaco, washer and dryer, nice kitchen accessories. If you come here (or any place in Costa Rica, I imagine), bring dryer sheets, hand sanitizer, or antiseptic towelettes, dish washer soap, anything you MUST have that will probably be expensive in Costa Rica. The bottom line is that you are not going on vacation in the United States, so don't expect everything to be like it is "back home". Save yourself some money and go to a more predictable place if you don't like surprises like power outages (didn't have one!), bugs, things that don't work "exactly right". If you like to travel, see new sights and try to understand another culture a little, then I recommend Costa Rica.

Room Tip: Yes, there are a couple of buildings that look like they were bombed in the war. See photos. So if you want, you can find a room that looks at the pool and away from the buildings.
  • Stayed: November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank ktcoloradoinvirgina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2011

This was supposed be the best family vacation ever. Ended up being the worst vacation ever! Where to start?When we arrived, there was no power in our condo. We rented from a private tenant and he failed to pay the electric bill on time. We had to pay out of pocket to rent another room. Power wasn't turned on until a day later. Two days after that, the power goes out at the entire complex. We then had to rent a room at the Best Western across the street. While the power was out, our room was broken into by a staff member. They stole two diamond necklaces of ours. The marketing director made a master key that she didn't dispose correctly, threw it in the trash, and one of her staff members took it out of the trash. So this person had free reign to the entire complex. Scary!!! She took full responsibility of the theft and promised to reimburse us for our loss. Of course that didn't happen! Not much else I can say, but BEWARE!!!

  • Stayed: April 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank lisa13133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2011

We were robbed (burglarized) at this condo resort and we believe that the management of the resort may be involved. The burglary was clearly a planned heist. No less than 10 minutes of our departure from the condo on our first day of a one-week rental stay, a burglar entered our room using a card key and stole two diamond necklaces valued at $3,000. The subsequent investigation by local police determined that the Director of Marketing and Sales, Catalina Jimenez, one of only three persons authorized to create universal key cards, had made the card that was used in the burglary. She subsequently admitted her mistake (she said she threw the card away in a trash can because it had a defect) and her liability for the loss of our possessions. At the urging of the general manager she promised to reimburse us for the amount of our loss, but asked for 30 days to come up with the large monetary sum. Needless to say after 30 days we were back in the U.S. and our phone calls to the general manager and the Marketing Director have gone to no avail. The general manager had literally sworn an oath of blood the day we departed for our return to the U.S. that he would make sure we were reimbursed for our losses, now I can't get him to take my calls.The "police department"? Their ineptness was evident when it took them three days before showing up at the "crime scene" to dust for fingerprints. By the time they showed up (my family had stayed there the remainder of the week, but this is another story) the crime scene had been compromised by our fingerprints. Now, all they will tell us is that their "investigation" is in progress and we must contact the condo management to seek reimbursement.

Oh, and of the six nights we had contracted to stay at the resort (this condo is owned by Michael Cantor of Phoenix, AZ, PLEASE don't believe everything he says about his beautiful rental condo!), two of them we had to rent hotel rooms in another part of town (at our expense) to spend the night due to long power failures at the resort - - - longer than 24 hours each time, no elevators, air conditioning, lights, nothing! In fact, we believe the robbery was staged by the first power outage. No less than 10 minutes of our vacating the condo due to the first power outage (five family members and a two-year old) our condo was broken into and burglarized.

In short, our dream family vacation turned out to be a ROYAL NIGHTMARE thanks, in part, to the management of the Jaco Bay Condo Hotel Resort.

Room Tip: Please seek other accommodations!
  • Stayed: April 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
10  Thank Dallastraveler174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews