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“Pretty Amazing!” 5 of 5 bubbles
Review of Blue Palm Hotel

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Blue Palm Hotel
Ranked #35 of 44 Hotels in Jaco
San Francisco, CA, United States
1 review
“Pretty Amazing!”
5 of 5 bubbles Reviewed 15 February 2010

Upon arriving in Jaco, we realized that we should have made reservations. Most other hotels were full, but we were recommended to the Blue Palm by the proprietor of another hotel. This seemed like it could be a bad idea, but not having another choice, we headed to the Blue Palm...

It turned out to be one of the best places we stayed during our 2-3 weeks in Costa Rica. The rates were comically low for what we got: free WiFi, cable TV, a refrigerator, air conditioning, hot showers, a pool, a safe, a security guard, close proximity to food and the beach, as well as close proximity to bus stops up and down the coast. Based just on these facts alone, the Blue Palm was *well worth* every penny.

But when it came time to leave, we ran into a problem with getting transportation to the airport at the time when we needed it. Melissa at the front desk bent over backwards to help us with everything we needed, well beyond the call of duty (and more helpful than any employee at an American hotel has ever been to me).

Jaco (and Costa Rica) should be proud of the Blue Palm - I would heartily recommend this hotel, especially until they realize they're undercharging and raise their rates :-)

  • Stayed January 2010, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jasonps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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104 reviews from our community

Traveller rating
    31
    28
    17
    13
    15
See reviews for
11
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Tel Aviv, Israel
1 review
5 of 5 bubbles Reviewed 12 February 2010

This was my first time in Costa Rica, came to Jaco beach with a friend especially for the waves.. We crashed into the Blue-Palms hotel, and never thought of moving elsewhere. rooms are HUGE, very comfortable, air-con is great, hot water are always available. Very nice pool just outside the door.. 3 minutes from everything you'll ever need in Jaco, that includes the beach.. close enough to get along, far enough to chill out from the noise.. Service is great, we didn't experience any problem with availability and a night guard kept our stuff safe while we were going out. Mostly recomended!

  • Stayed October 2007, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank O_Z_Gush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shrennie
2 reviews
5 of 5 bubbles Reviewed 10 February 2010

This hotel is the the best! I've already gone back to Jaco and stayed there twice. It just made our whole trip awesome because it was extremely convenient, comfortable, and affordable! We were walking distance to all the bars, restaurants, shopping, and most importantly the beach! This hotel had a room spacious enough for all 4 of us (me & 3 friends) traveling together - each of us had our own bed (the room was huge), the prices were amazing, great air conditioning, a kitchen area, laundry services, and it had a nice swimming pool! The front desk service was fabulous, they all spoke fluent English, and hooked us up travel arrangements & discounts for the tourist attractions- we did everything from the zip line, scuba diving, horseback riding, ATV's, and even got recommendations for massages, and other excursions outside of Jaco from the front desk. This was the best kept secret of Jaco, and now I'm sharing it with the world. It was such a relief to go on vacation, have a great time without breaking the bank, and feeling like we were in a safe, clean, friendly environment. I can't wait to go back again! I highly recommend the Blue Palm Hotel :)

  • Stayed February 2010, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank shrennie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta
1 review
4 of 5 bubbles Reviewed 21 January 2010

This is a couple of to blocks away from the main drag and all the noise and rowdies, which is nice. It has air conditioning that works well and a little pool. The rooms are clean and have the option of daily cleaning on request which is nice. It is quieter and caters to families and business people traveling from San Jose during the week. Internet works well. There is a Tico Soda Restaurant 40 meters west that is well frequented by the locals and has real good value compared to the American style and priced eating establishments on the main drag. It has easy parking and security all night so there are no issues there. It is well maintained and up to date with friendly staff. For the price it is good value.

  • Stayed January 2010, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank euroman66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virginia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 25 October 2009

Looks great on the website, but they are not close to anything and they could do a lot better in serving their patrons.
Their reservation service sucks. They are impossible to get a hold of, don't return emails and when they do it, is too late to make any sense of.
Rooms are spacious and clean, but I would only stay here if all other choices are booked.
They have signs all over saying they're the best deal gauranteed, but they don't back it up when given proof of their own offer being less than what I was quoted!
The only positive thing I can say is their restaurant Taco Bar is a great spot.
The hotel needs to get their act together if they want to get positive reviews.

  • Stayed September 2009, travelled solo
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank fxitmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blue_Palm_Hotel, Owner at Blue Palm Hotel, responded to this review, 23 January 2010
I apologize that we did not manage to give you a satisfying experience when you stayed at our hotel.
Our reception and hotel has been remodeled and we pay a lot of attantion to our clients satisfaction.
We check our email daily and respond as soon as posible.
Our hotel is not beach front but it is walking distance to the center and the beach.
We are constantly working on improving our web site, reception and hotel services, we strive to give the best value for the price we charge.


I hope you had a good time in Costa Rica,

John
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Blue Palm Hotel

Property: Blue Palm Hotel
Address: 350 mts Este de la Pops Ice Cream Store, Jaco 75548, Costa Rica
Region: Costa Rica > Province of Puntarenas > Jaco
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Airport Transportation
Hotel Style:
Ranked #35 of 44 Hotels in Jaco
Price Range (Based on Average Rates): £
Hotel Class:3 star — Blue Palm Hotel 3*
Number of rooms: 14
Official Description (provided by the hotel):
The Blue Palms Hotel offers comfortable lodging at a reasonable price. New and fully equipped rooms. Clean, safe and friendly. All of our rooms are equipped with cable TV, a/c, private bathroom with hot water, comfortable beds, telephone, mini fridge and safe box. The hotel has a private pool on the back, security guard, parking, Wi-Fi for free, laundry service, tour desk at the reception. ... more   less 
Reservation Options:
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Also Known As:
Blue Palm Hotel Costa Rica/Jaco

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