This hotel awful. For the area, it is expensive, especially for the quality.
To begin, they CHARGE to use the room safe. Some story about the safes being contracted out. You can put your stuff in a safe deposit box at the desk, but who wants to go to the desk for access to your stuff especially when there is a safe in your room. We have stayed at 3 other hotels in Costa Rica and none of them charged to use your safe.
The room is dirty. The door knobs and plates are grimy, the floor along the walls are stained and dirty. No hand soap at the sink. The AC unit sounds like a truck idling in your room. So loud you can't hear the tv unless it is blasting.
The outside sign is not lit. Bad impression for customers. Shows lack of upkeep or care.
The dining room was bright and family friendly. Picked up the large pepper grinder next to the oil and vinegar salad pitchers. It was so dirty and sticky. So gross! Apparently it has never been wiped or cleaned. Why is it sticky, anyway!?!
We also checked in around 1:30. They weren't going to check us in until 3pm but made an "exception" without the wristband. Understandable but cheap.
The pool area is nice. The beach is pretty but very rocky. Can't walk without water shoes. Jaco beach has beautiful, walkable sand elsewhere. Just not at this specific spot.
Would not recommend.
- Official Description (provided by the hotel):
- Located in the Central Pacific region and just an hour and a half away from downtown San José, this beachfront hotel offers a premier experience in one of Costa Rica's favorite beach destinations. This all-inclusive resort provides guests with unlimited food and drinks, as well as exciting activities for all ages, outdoor swimming pools and tennis and volleyball courts. ... more less
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- Also Known As:
- Best Western Jaco Beach Hotel Jaco
- Jaco Best Western
- Jaco Beach
- Best Western Jaco Beach All Inclusive Resort Costa Rica