Has a friend who owned a business in the strip mall next door who wanted to come in for a drink with us. They gave her such a hard time entering it was simply unreasonable, although they had a clearly posted policy for admitting guests/visitors at the entrance gate. We had to argue with the gate guard and then with the management for 15 minutes to get her admitted and she stayed less time than it took to get her admitted! It really gave us a very negative impression of how the place was run. In addition, several of the guests were openly smoking marijuana at the pool which we just found inappropriate.
The apartment was fine as was the place itself but we have stayed at several places in Jaco over the years, as we live in Costa Rica, and found the management to be much better. We have never had this problem before, anywhere we stayed. This is the first time we have ever had this type of problem with someone who wanted to visit us for a few minutes.
The apartment itself was fine, as was the development, but we have stayed in several other places in Jaco and found the management to be much better. Initially the air conditioning in the living room and master bedroom did not work because the batteries were dead in both remotes. The icemaker never worked properly in the refrigerator. It was as if no one had checked the suite before we arrived and for that price I had expected more. Both remotes were fixed quickly, but again, it does not say much for the management.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
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|Friends getaway||Older travelers|
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