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“Reasonable choice” 4 of 5 bubbles
Review of Hotel Poseidon y Restaurante

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Hotel Poseidon y Restaurante
Ranked #18 of 44 Hotels in Jaco
Bremerton,WA
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Reasonable choice”
4 of 5 bubbles Reviewed 2 April 2007

We stayed here for a long weekend on a business trip. The hotel was clean, quite and well located in the heart of Jaco. The restaurant food was very enjoyable and the staff quiet but friendly and efficient. We liked sitting out by the pool after dinner and relaxing in the warm evening. Parking is provided next door for $3.
If you are looking for a resort atmosphere then this is not for you. If you are looking for a place to rest in comfort and feel safe and relaxed then give it a try. We wood stay again.
Only complaints; lighting inside is minimal, shower water never got very warm.

  • Liked — location
  • Disliked — shower had lukewarm water
  • Stayed March 2007, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank zithelp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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244 reviews from our community

Traveller rating
    106
    58
    36
    25
    19
See reviews for
25
68
30
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
NY, NY
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 16 March 2007

In my opinion this is not the place to stay! We arrived for a weeks vacation of sun and fun and were treated very badly by Tim, the owner, who overbooked his hotel and then denied it.
It was all downhill from there. At the pool there was a HUGE dead roach that stayed there for 2 days. Also, our TV was broken and there was a leak in our room. Good thing we did not stay in the room very long. I must admit that the food at the restaurant is very good. The staff is not bad and friendly but the owner is not pleasant and does not treat his guests with respect. The 3rd night we had to leave since he overbooked his hotel. We were sent to a hotel down the block where apparently they have an extra room since this is common for the owner to do. We were very happy this happened. The new Hotel was MUCH better. It is called Balcon Del Mar. Nothing fancy, rooms are ok but outside is very nice. Jaco is a great place to be.

Stayed February 2007
Helpful?
3 Thank KP1978Ny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PoseidonOwner, Owner at Hotel Poseidon y Restaurante, responded to this review, 20 March 2007
I am really saddened that these young professionals have written something that is completely inaccurate. My name is Tim, my wife and I have owned the Hotel Poseidon for 5+ years and this is the 1st out right lie that has been written about ME or our property. The guests booked through a website we have never worked with. They emailed directly to our hotel asking if we had received the 4 night reservation. I immediately responded with "no" we do not have a room for the 3rd and 4th nights. They never contacted us again. Meanwhile, I contacted the website asking how they had guaranteed a reservation at our hotel when we do not work directly with them. I never got a response. Next, they showed up at the hotel, I personally explained the situation at check in. They were not very understanding; saying they had contacted the website again and had been reassured that they had this reservation. The guests and I then made a plan to meet the next morning to call the website. This is where I have fault. I was not able to make it to that meeting and called the hotel to explain to them personally on the phone that unfortunately I could not be there due to a family emergency. This is when they decided I do not respect our guests. I truly apologize for not making the meeting, but this gives them no right to change the story to make me look bad.

As for over booking our hotel....we have 14 rooms and we are running a very high occupancy. We do not run this like the airlines we do not have enough product to do that. We do however fill up regularly and refer the Balcon del Mar frequently. This may explain the comment the guests received from Balcon del Mar.

The roach is quite embarrassing, but I can assure you we do everything we can, including regular spraying and daily cleaning. I am now looking into what more we can do.

If their TV was not working properly all they had to do was ask at our reception desk for someone to take a look at it. The room they stayed in currently has a working TV and I do not see any maintenance requests in the last month for a problem with that TV.

Finally, at least they recognized our restaurant and staff. We try very hard to offer a constant product between rooms, food, beverage, and guest service. I believe for the most part our guests are satisfied; the proof is in our repeat business.

I am truly sorry for my part in this but felt it necessary to set the record straight. Moral to the story, be careful what website you choose to reserve your hotel rooms. There are many sites out there that are not very reputable. From the first emial, I knew this would be a problem, but I had no idea it would go this far. To date I have still received no information from the website they used to make a reservation. According to the rules of "tripadvisor" we are not aloud to give you the name of the website.

March 20, 2007
Tim Odom
Owner Hotel Poseidon y Restaurante

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 March 2007

Hotel Poseidon is about a 20 room motel 1/2 block from the beach. Our room was very nice, recently remodled, very clean with great food at the restaurant. the only bad thing was it got a little noisy at night, but hey Jaco is a party town so Im sure thats how it is everywhere. During the high season the room was about 90 bucks. Everything I had at the resuaurant was exellent and the staff was very nice and helpfull with whatever I needed. If your looking for a resort this is not it, If your looking for a decent priced, clean, modern room to crash then this is the place. I would definatley stay again.

  • Liked — Clean modern rooms
  • Disliked — pool
  • Stayed March 2007, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank BMT124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 February 2007

I have lived in Costa Rica for over ten years and operate a hotel near the San Jose airport. I am always looking for reasonable accommodation in Jaco for my guests, as it is the nearest large beac h to San Jose. Occasionally I break away myself to enjoy some beach time. I have stayed at several hotels in Jaco, good and bad over the years, and recently discovered Hotel Poseidon. I'm glad I did. They didn't know who I was to try and impress me. The new rooms, apparently there are also older ones, are not 5 star but are very nice, the cute little pool is a great babysitter for the kids, their restaurant prepares the best filet mignon and sea bass I've ever tasted in all of Costa Rica at a reasonable price, they are only half a block from the beach and in the heart of all the action, but mostly, you can tell it is American operated as the service from all the staff is relaxed, yet right on. As long as Tim and Chrissy continue to operate the Poseidon, I'll send all my guests there.
Eric Robinson

  • Liked — service and location
  • Disliked — nothing
  • Stayed February 2007, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank willywon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wichita, Kansas
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 20 November 2006

Just returned from Jaco, Costa Rica and a 7 night stay at the Hotel Poseidon. The hotel room, restaurant, bar and staff are all very nice. The chef prepared wonderful meals every night night and the morning meals where just as good.

Prices are comparable to any other finer restaurant in the area. The staff was always appreciative and very eager to make our stay enjoyable.

  • Liked — The restaurant
  • Disliked — The pool
  • Stayed October 2006
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank bwasson14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado Springs, Colorado
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 November 2006

We stayed at this hotel for 6 days in mid October for our Honeymoon. We were a little worried about the stay as many of the reviews on this site were sub-par. My advise, do not listen to those reviews. The rooms are newly renovated and very nice. The staff in the entire hotel were friendly and very accomodating, and treated you like you were their friends. The restaurant and the staff were outstanding. The beach is less than a block away, and the hotel is very centrally located you can walk anywhere. The front desk is very willing to book tours for you, and there are some great ones near by. We recommend visiting the Manuel Antonio National Park and the Waterfall Canopy Tour.

FYI - This hotel is American owned and they give you the feel of being in a U.S. hotel. The entire staff speak english and love to help teach you their language as well. It is great for 1st time travelers.

Kudos to the staff and the hotel for making our honeymoon unforgettable! Puera Vida!

  • Liked — Service Staff
  • Stayed October 2006, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank agralston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 October 2006

This was our favorite place in Jaco. The food is better than any restaurant in the states! Fantastic food, dishes, presentation, wait staff.... And a great SkyBar (catch all the SEC games) We had already booked to stay elsewhere but would definitely look at staying here next time. Cute, quaint, clean. Great surf at the end of the street.

  • Liked — Cleanliness, food, bar, fast friendly service, safety.
  • Stayed October 2006, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank seacay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Poseidon y Restaurante

Property: Hotel Poseidon y Restaurante
Address: Calle Bohio 50 Mts West | (towards the beach), Jaco 4123, Costa Rica
Region: Costa Rica > Province of Puntarenas > Jaco
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 44 Hotels in Jaco
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Poseidon y Restaurante 3*
Number of rooms: 14
Official Description (provided by the hotel):
We are a boutique hotel with a quality restaurant and air conditioned sports bar. The rooms are spacious and well appointed. We are in the center of Jaco near all of the shops and restaurants that Jaco has to offer. Our service is what keeps people coming back!! ... more   less 
Reservation Options:
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Also Known As:
Hotel Poseidon y Restaurante Costa Rica/Jaco

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