Web site and email response were top notch. Upon arriving, we realized there wasn't really a 2nd bed option for my friend and I (we reserved the VIP package w/ 1 king bed) so they immediately gave us the option of adding the VIP package to a deluxe room with 2 queen beds instead. We actually ended up "downgrading" to a normal room without the VIP package and saved a ton of money which was really nice. The grounds are beautiful as described and the restaurant/bar had plenty to eat and drink (they cooked up some fresh mahi that I caught and only charged a few bucks to create a full dish with some sides). Actually met the owner/manager Brian at the bar and he was extremely friendly and definitely specializes in customer service. Diego at the front desk was very friendly and helpful as well.
It is a short distance from the southern edge of town, so you pretty much have to take a cab to and from town. No big deal though as it is only a couple bucks each way. My only complaint was that they wanted $10 to throw a few articles of clothing in the dryer. I understand they can't just offer free laundry service to everyone, but in a place where it is known to rain daily, it would be nice to have a dryer on site even if you have to put in a dollar and do it yourself. Regardless we really enjoyed our stay, thank you!
- Official Description (provided by the hotel):
- DoceLunas is a spectacular Four Star hotel with five acres of tropical gardens at the base of a cool jungle covered mountain. Coatimundi, kinkajou, anteaters, toucans, and scarlet macaws can be seen here. We have a lovely mosaic lined pool with a waterfall cave, a full services spa, and daily yoga classes. Check out our excellent reviews and come join us in paradise! ... more less
- Reservation Options:
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- Also Known As:
- Docelunas Hotel, Restaurant Hotel Jaco
- Docelunas Hotel, Restaurant And Spa
- Doce Lunas Hotel
- Doce Lunas Resort
- DoceLunas Hotel, Restaurant & Spa Costa Rica/Jaco