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“Amazing Family Vacation”

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Byblos Resort & Casino
Ranked #28 of 46 Hotels in Manuel Antonio
Certificate of Excellence
Austin, Texas
Level Contributor
5 reviews
“Amazing Family Vacation”
Reviewed 1 August 2012

Thank you Byblos Resort for this amazing family vacation. We had never been to Costa Rica before and it surpassed any of our imaginations. Casa Sarita was glorious. We had 8 people in our party and we all had our own rooms and the house was like a home away from home. The staff was wonderful, all I had to do was pick up the phone and they went out of their way to make everything wonderful. They helped us book all of our excursions and made transportation easy. Melissa, William, Juan Carlos and Elias were our friends by the time we all left. Special thank you to Jeannette for taking care of us all at the house. My family, especially my 79 year old parents, will never never forget it.

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
Thank Leslie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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455 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
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Traveller tips help you choose the right room.   Room tips (96)
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English first
Los Angeles, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 July 2012

Accomadations are either bungalos or standard type rooms set on a hillside over looking a canyon. The pool and restaurant are located deep in a canyon about two levels below the small outdoor lobby. Be ready to climb those stairs.
The pool is average size for a resort of this size but not heated and no spa or jacuzzi. Because the pool is mostly shaded it stays on the cool side around 79F in July. OK if you keep moving or lucky to have a little sun filter through the trees.
The food is of average quality and like most places in Costa Rica a bit pricy for what you get. The hash browns were like the ones from McDonalds.The beans and rice seemed to be left overs.The service is a little slow but like many places we visited they work moderately fast but are under staffed at times.
Maid service is good and provided daily. Hot water is limited during high use times or not at all in mornings.
Many rooms are close enough to the casino bar area to hear loud music and DJ from 8PM to after midnight. This includes deep base and whistles even on Mondays which was ladies night. The small casino attracts some visitors from other hotels and parking is limited.
Beware of monkeys and racoons looking for your food or unattended items to steal. One lady lost her glasses left on the table while she left a few minutes. This could happen at other places in the area too.
Front desk staff was average. Helpful at times and not so helpful or friendly other times. No gym or fitness room at this resort/hotel.

  • Stayed July 2012, travelled with friends
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Helpful?
Thank zumachris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavisFromAustin, Owner at Byblos Resort & Casino, responded to this review, 1 August 2012
Dear Zuma,
Thank you for taking the time to voice your observations on Tripadvisor. We regret that staying at Hotel Byblos was not a good match for you.
Due to our deep immersion in the rainforest, it is true that guests often have to climb many steps to access all parts of our hotel property. Also, since we are located in the midst of a main wildlife corredor, the monkeys and other animals of the area can sometimes give guests an "extra" personal visit, but honestly, this is one of the biggest selling points of our hotel and this is something that we will likely not try to change. (Just being real here.)
However, we do regret that the noise from our special events at our Billfish Sports Bar effected your comfort during your stay. Future guests who are concerned with this issue would be advised to choose one of our fabulous Freestanding Jungle Bungalows which are set deep in the jungle and located much further away from the main buildings of the hotel than the room type this guest stayed in.
Regarding any lack of hot water.....this is the first we have heard of this issue in our hotel, so I wish we had been able to address it while you were actually staying in the hotel.
A few important points for other guests considering a stay at Byblos....day old rice and beans are used for Costa Rica's most famous dish of "Gallo Pinto", so please know that is part of the recipe and not just outdated food. Also, our swimming pool has excellent exposure to the sun, but your visit in July (a USA summer month), is actually a visit during our "winter", so the pool can be cooler than one would expect when they take a typical summer vacation. I would like to mention though that most guests due to our high humidity find this refreshing, but we understand if this guest did not, so we apologize to them for that.
Lastly, we sincerely regret that you felt the reception staff was not consistent. At Byblos, we pride ourselves on our outstanding customer service, so this issue, as well as all the others you mentioned will definitely be addressed in our weekly staff meeting.
Please know it is important to us that all of our guests have a memorable and positive experience when at Hotel Byblos, so we once again thank you for allowing us to strive to be the best that we can be and will continue to make every effort to make sure every guest's hotel stay is a great one!
We hope that travelers considering a stay at Byblos Hotel will read all of our reviews and see that the majority are overwhelmingly positive, so we hope this will help them decide for themselves if Byblos is the right fit for their fabulous Costa Rica vacation!
Many happy travels!!
Kind regards, Davis Henley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ponte Vedra Beach, Florida
1 review
Reviewed 26 July 2012

Magnificent Experience

I stayed at Byblos for my honeymoon back in June. We stayed in one of the villas. We were there for a week and the maids kept our room extremely clean, even with our sandy excursions.  The location of the hotel is prime! It's walking distance to the beach, or you can take a very clean bus for under a dollar. The villas are in the rain forest, surrounding a creek that I listened to from our balcony/front pourch. 
      Every morning I endulged in a wonderful breakfast, pool side. The complimentary breakfast included but was not limited to breakfast burritos, pancakes, parfaits, traditional plates and fruit. All the food we had at the hotel including the sports bar, Bill Fish, was delicious. Bill Fish was a hot commodity in Manuel Antonio with it's pool tables, casino, dance lessons, ladies night and I think it served food later than anyone else around. I will also mention, Byblos has some of the best pizza I have ever had. You have to try it if you are ever in the neighborhood. 
      The staff was amazing in all respect. Booking our excursions was a huge help. We just told them what we wanted to do, and they had someone pick us up at the hotel and we were off.  They greeted us with a smile every morning, and carried it through the rest of the day. 
      Byblos is the best of both worlds in the evening. If you like it calm and relaxing at night, the poolside restaurant is perfect. If you prefer a little more action, Bill Fish is your scene. We never felt like we were missing out when we hung out at the hotel at night.

  • Stayed June 2012, travelled as a couple
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Helpful?
Thank Scott F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavisFromAustin, Owner at Byblos Resort & Casino, responded to this review, 1 August 2012
Dear Mr. Scott F,
Thank you so much for your kind review of Hotel Byblos, we're glad you enjoyed your stay with us. We were very honored to have the pleasure to host you and your wife for such a special occasion as your honeymoon! We will look forward to your quick return, perhaps for your anniversary! Don't forget to ask for your Return Guest Discount!!
Pura vida, Davis Henley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lewisburg, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2012

We had a wonderful time at Byblos Resort!! Our kids took us there to celebrate our 40th wedding anniversary. Some of us stayed in Casa Sarita, (so beautiful and meet all our needs), some in the Hotel rooms which were a very nice size and some in the Bungalows that were large and equipped nicely. All accommodations were very nice and clean.
We ate several meals at different times at the restaurant associated with the resort and the food was delicious and service very good.
The resort helped us organize several day trips to do,off shore fishing, zip lining, a tour of the national park, catamaran cruise,white water rafting and horseback riding to list a few. Each one was an adventure and so much fun due in part to the logistics being handled by the resort. The service from all the employees was always prompt and with a gracious attitude. They went above and beyond in meeting our needs.From the folks at reception area,to the waiters at the restaurant/bar, to the maids, everyone made us feel welcome. Thank you all.
If you are looking for a place to experience adventure, be treated as family and stay in beautiful surroundings,including three kinds monkeys,residing at the resort, then Byblos Resort is the place for you!
A heartfelt "THANK YOU" to Davis and Sari as well as all the staff at Byblos. We returned home with many cherished memories due in larger part to you all helping to make our celebration a special time.

  • Stayed July 2012, travelled with family
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Helpful?
1 Thank kriseww
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavisFromAustin, Owner at Byblos Resort & Casino, responded to this review, 1 August 2012
Dear Kriseww,
Thank you for taking the time to post your positive experience on Tripadvisor. Our staff thoroughly enjoyed hosting your family at both the hotel and our private rental home, Casa Sarita. Both which seemed to work perfect for your groups needs while exploring fabulous Manuel Antonio. We truly were honored to be chosen as the place to celebrate your milestone anniversary!! Hold on to the Pura Vida feeling until your next visit!
Sending our best, Sari & Davis Henley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 July 2012

Just returned from Manuel Antonio, it was our second time staying at Casa Sarita and we are in love with the place. Tucked away in the jungle with beautiful view of the ocean from 3rd floor, it just feel like home away from home. House is very large yet so warm and cozy. Great choice for large family or big group.

  • Stayed June 2012, travelled with friends
    • Value
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Helpful?
Thank trinamallet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
la, california
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 July 2012

Located in the heart of Manuel Antonio. Rooms were spotless, bug free. Staff was VERY FRIENDLY and helpful, especially the front desk employee, Elias. The Bugalows are the best spot to stay because the monkey's come hang there more often and the rooms are cuter than the suites. We switched to the Bunglow the last night because we liked it much better. Food is delicious, especially the chicken pesto pizza which everyone else recommends. The rooms are surrounded by the jungle. Lots of wild life. We almost stayed at Si Como No which is right across the street , but I am more than happy that we stayed here instead. Byblos has more wild life and not as polished and over priced as Si Como No. You can go hang at the pool at Si Como No, as long as you buy drinks or food, But Byblos is definitely a better option!
The have different species of monkeys visiting every day!

Room Tip: Bungalows are better!
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  • Stayed June 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank TravelLover1219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavisFromAustin, Owner at Byblos Resort & Casino, responded to this review, 1 August 2012
Dear Travel Lover,
All the staff at Byblos thanks you for taking the time to post your comments on Tripadvisor. We were very happy to be able to host you in beautiful Manuel Antonio and hope we will be able to share Byblos with you, your friends and family again soon! Keep it Pura Vida!
Sincerely,
Davis Henley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Petersburg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2012

We spent 4 wonderful days and nights at Byblos and I would highly recomend it. The setting is extremely picturesque, with tall trees, beautiful flowers and even several types of monkeys. My favorite part of the resort was watching the monkies come home after their day at the beach! The rooms are beautiful (liked the bungalows) and very private. The staff couldn't have been better - they treated us to a welcome cocktail, booked our tours with recommendations, and catered to our every need. The food was very good - be sure not to miss the full course breakfasts (included in room price). We even took advantage of the salsa lessons offered at the hotel. All in all, a great place close to everything in the Manual Antonio area.

Room Tip: Our favorites were the bungalows, but all are nice.
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  • Stayed June 2012, travelled with family
    • Value
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Helpful?
1 Thank FlaGator_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Byblos Resort & Casino

Property: Byblos Resort & Casino
Address: Km. 4 Carretera Principal de Manuel Antonio, Manuel Antonio, Costa Rica
Phone Number:
Region: Costa Rica > Province of Puntarenas > Manuel Antonio
Amenities:
Bar / Lounge Beach Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Manuel Antonio
#19 On the Beach Hotel in Manuel Antonio
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Byblos Resort & Casino 3.5*
Number of rooms: 17
Official Description (provided by the hotel):
Hotel Byblos offers all the amenities and comforts of a three-star boutique resort, while conserving the essence of jungle style lodging. All rooms are spacious offering ample views of the local Wildlife and Garden Areas or Pacific Ocean. Accommodations feature air conditioning, telephone, cable TV, safe box, hair dryer, mini-refrigerator, microwave and coffeemaker. Free gated parking and wireless internet access is available, as well as our poolside Bistro Pizzeria, Billfish Sportsbar and air conditioned Casino. Close to all tours, attractions, spas and local restaurants. ... more   less 
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Also Known As:
Byblos Resort And Casino
Byblos Hotel Manuel Antonio National Park
Byblos Resort & Casino Costa Rica/Manuel Antonio

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