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“Pictures and location are not accurate - avoid like the plague”
Review of Hotel California

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Hotel California
Ranked #28 of 46 Hotels in Manuel Antonio
Waukesha, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Pictures and location are not accurate - avoid like the plague”
Reviewed 20 February 2014

First of all the location is completely inaccurate. The hotel manager blamed hotels.com for the mistake. Although the location is also incorrect in Google maps, they still blame it on whoever they can.

Second, the pictures of the hotel are not what you see. The hotel is in a shady street and the room we were given smelled like pesticides. There are only three parking spots and if you are not lucky to get one then who knows where you will park for the night, ouch!

The staff was nice though, but it is not worth the price. We ended cancelling our reservation and they kept one night since according to them hotels.com was at fault. Overall this hotel is really only worth about 80 bucks a night. I have been to hostels that are way better and are only 25 dollars per night.

Room Tip: Rooms smell like pesticides, need a key for a safe, quality of mattresses are pretty bad.
See more room tips
  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank odavidher34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Campesina, Owner at Hotel California, responded to this review, 2 March 2014
Actually most of our guests find us through GPS, it used to be inaccurate in google maps and the GPS software , but we have not heard anyone having problems recently.

I am sorry to hear you had a bad experience and hope that the rest of your trip was better.

Warm wishes,

Robbie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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419 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
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English first
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 February 2014 via mobile

Very positive experience in Hotel California. I almost died of delight when I saw the view from my lovely big bedroom..a canopy of tropical trees with the Pacific beyond. And the room itself was so prettily laid out. Then Guilberto at the bar talked over possibilities for my first day..he was so warm, chatty and welcoming that I made sure to be back for his mojito at Happy Hour..for those who are guests, the walk down/up to the main road is more than do-able as long as no big mobility or other issues..and it's a lot of fun to hop on the local bus down to Manuel Antonio ..these little buses run speedily along the hills over to MA every 15 mins. The second day I enjoyed the delights of the National Park, and said goodbye that evening to Gilberto at the bar. The young lady at breakfast was also delightful..warm and gentle and acommodating. Upon leaving today around noon, I couldn't but notice the fun vibe in the hotel restaurant over lunch..got me to wondering if they were residents or "outsiders" and if the latter, I thought what a fun, low key place to come for lunch..quiet and charming, and with that splendid view! I was also impressed that the owner had a note in the hotel manuel in your room, about her charitable foundation, where she collects a dollar from the bill (optional, and also option to give more) to support a group of local children with disabilities. Seems like a great idea.. a little from everyone, going so far.

Stayed February 2014, travelled solo
Helpful?
1 Thank Eileen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlonsoCalifornia, Manager at Hotel California, responded to this review, 25 February 2014
Hi Eileen O.

Wow....thanks for the great remarks, We really appreciate your comments
Our lovely view from the room is very special, the hotel is surrounded by nature, overlooking the Pacific. The perfect retreat for your stay in Manuel Antonio and thanks for the kind words about Gilberto, he is famous for been so kind and making cocktails.
We loved having you as our guests, when you are ready to return, please let us know.
Alonso Madrigal
alonso@hotel-california.com
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Level 4 Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 19 February 2014

This hotel seemed like a complete shame to us. First of all, the location of the hotel is incorrect. It is about two miles from the beach. The front desk man and bell boy seemed to both be teenagers, and all they did was try to sell us tours, even before giving us our keys. We brought our daughter, nine years old, and felt unsafe since the hotel is close by a Gentlemen's Club. Our room was way overpriced and smelled like roach spray. We booked another hotel and left as fast as we could. We actually lost money by leaving, but it was seriously not worth staying. Not a good value by any means. Plus, we were (very luckily) able to book a way better reort and spa hotel for only $85 more. My husband, daughter, and I were very unhappy with this hotel.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SLPinChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlonsoCalifornia, Manager at Hotel California, responded to this review, 25 February 2014
Dear SLPinChicago,
We are sorry that our hotel could not fulfill your expectations. However there are a few things we will like to address.
The hotel is well-known by our 200 meters off the main road to the beach, in the hills, there is nothing commercial on our road, much less a " gentle men's club", we have no idea where this came from.
None of the receptionists are under 25 and all of them are seasoned professionals.
The bellboy is younger, although he is new to the area, he doesn't really know enough about tours in the area to be selling aggressively, and we are confused by the information.
We use essential oils in the rooms, although there is always some possibility that there could be another smell, but the insecticides we use are odorless. We will investigate that and appreciate the feedback.
We apologize again, that our location and facilities did not meet expectations.
Alonso Madrigal
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Orlando, Florida
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 February 2014 via mobile

We stayed at hotel California for 3 nights during the 2nd leg of our trip. It was a bit hard to find as there were not too many signs and it's back off the main road. We did see monkeys as we pulled in though which was awesome.

The room was a nice size and clean with a pretty view of the ocean. It had a great patio. The air in the room did not work very well. We were very warm our entire stay. The wifi did not work at all in our room. We had to sit in the lobby area to connect.

The staff was friendly. Breakfast was very good and fresh.

Stayed February 2014, travelled as a couple
Helpful?
Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlonsoCalifornia, Manager at Hotel California, responded to this review, 25 February 2014
We would like to sincerely thank you for taking the time to write this review.
First of all, thanks for the nice comments on our ocean view room as well as the friendliness of the staff.
We are sorry that we not quite meet your expectations on the access of the Hotel as well the wifi issues, unfortunately for now, we don´t provide this service inside rooms, only public areas.
Once again, thanks for the great feedback. All the best.
Alonso Madrigal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pensacola, Florida
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 February 2014

Pros: Staff is very friendly and accommodating - moved us to a different room because our first was very smelly, let us take dishes to our room after hours and return the next day. Pool is nice, bed is comfortable, restaurant serves delicious and reasonably priced food, beautiful view from the restaurant.
Cons: Room was not the cleanest - mold in shower and covering wall behind bed, hair in bed, smell. Hotel is at the top of a one lane steep gravel road. Parts of grounds are run down and old. Wifi not in rooms, only in public areas and, while we were staying, only worked at the front desk.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank steviebrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlonsoCalifornia, Manager at Hotel California, responded to this review, 25 February 2014
I want to thank steviebrd for their very frank review of their stay here at Hotel California.

It is clear from other reviewers that our location is 200 metres from the main road to Manuel Antonio, up on gravel road, but fully surrounded by nature.
However, we appreciate all feedback and it gives us the chance to improve our operation for future guests.
Alonso Madrigal
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Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 February 2014 via mobile

Some difficulty finding this hotel as road in is up a narrow gravel road. Beautiful setting with great view of the Pacific. Staff very friendly and helpful. Loved the pool and the outdoor restaurant. Food was great. Easy to book tours from the staff. Good value. Great area. Wonderful weather.

Stayed January 2014, travelled as a couple
Helpful?
Thank Erv W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlonsoCalifornia, Manager at Hotel California, responded to this review, 24 February 2014
Thanks so much for taking the time to write a review.
It’s very important for all of us who works at the Hotel.
For future guest, We are located left hand side just passing Hotel Mimos and Mono Azul property, on the way in to Manuel Antonio National Park from Quepos, 300 metres from the main road on gravel road, not easy to walk at night, we do agree on that and we are doing our best to light up this road. Thank you for your feedback.
We are especially happy about all the great things you said about our staff, and facilities.
Look forward to having you here again.

Alonso Madrigal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria, Virginia
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 February 2014

A friend and I stayed here for four days over New Years and we had a wonderful time. The staff were warm, welcoming and very helpful. They booked 2 outings for us. One of those was a walk through Manuel Antonio with Edgar who works at the front desk but who also leads guided walks. He was a wonderful guide!

The hotel was clean and comfortable. The food was excellent. We sampled many things on the menu and everything was delicious. I highly recommend the mosquito and fresh blended pineapple pina colada's. In the evenings from the bar you can see monkeys come through the trees, iguanas and toucan's live on the grounds. It was a wonderful stay and will stay here again upon my return to Manuel Antonio.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JenSpen128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlonsoCalifornia, Manager at Hotel California, responded to this review, 24 February 2014
Hi JenSpen128
Thank you very much for the wonderful review !!
Thanks again for the kind words about Edgar and his guided tour in Manuel Antonio National Park
Glad you mentioned our special mogitos and fresh blended pineapple.....nothing better than see monkeys, iguanas and other wildlife from the restaurant of the Hotel.
Thanks again for posting the review and we hope to see you back again soon!
Alonso Madrigal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel California

Property: Hotel California
Address: | 200 mts east from Blue Monkey Hotel, Manuel Antonio 60601, Costa Rica
Region: Costa Rica > Province of Puntarenas > Manuel Antonio
Amenities:
Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 46 Hotels in Manuel Antonio
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel California 3*
Number of rooms: 28
Official Description (provided by the hotel):
Hotel California, Ocean View hotel !!! Great place to experience the peace of paradise and the thrill of local attractions. Located in beautiful Manuel Antonio with awesome views of the Pacific Ocean from our 12 Deluxe rooms and mountain view from our 15 Standard rooms.Our rooms are very comfortable & spacious with complete privacy, balcony, air conditioning, satellite television, telephones, hot water and mini- refrigerators.The hotel features a variety of services including honeymoon packages, surfing and sport fishing, canopy tours, Estuary Tours, White Water Rafting, Sailing Tours and can arrange for any other activities you might be looking for during your vacation in Costa Rica. ... more   less 
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Also Known As:
Hotel California Costa Rica/Manuel Antonio

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