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“Beautiful resort with impeccable service”

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Tulemar's Buena Vista Luxury Villas
Certificate of Excellence
Round Rock, Texas
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Beautiful resort with impeccable service”
5 of 5 bubbles Reviewed 3 August 2013

This is definitely the nicest resort with the best customer service we have experienced. From the time we arrived, there were numerous fun and friendly staff members ready to assist us in any way. Our personal concierge, Eduardo, gave us his cell phone number to call whenever we needed. Although a van is needed to get around much of the time due to the hillside location, one is always available within minutes of calling.

Accommodations

We stayed in a 2 story, 2-bedroom bungalow. The wraparound porch had a complete ocean view, eating area, rocking chairs, and a private hot tub. We saw a lot of wildlife just relaxing there. The outdoor (but still private) bathrooms were amazing, with the choice of regular shower or rain shower. The kitchen was fully equipped with dishes, cookware, etc. There is a full-sized refrigerator. There are items in the refrigerator, but you have to pay for them. Instead, we walked a few blocks down the street to a grocery store and got some items for breakfast and a few lunches. The beds were comfortable. Having a washer and dryer in the unit was fantastic. The cleaning personnel came while we were away most of the time, and did a very nice job. It was so nice having so much room for our family of four (after being all in the same room at the previous hotels)

Amenities

The beach at this resort is amazing. There were always plenty of comfortable beach chairs, boogie boards, sea kayaks, etc for our complimentary use. The waves were high enough for fun boogie boarding, but the area is located in a cove so we never experienced any sort of dangerous riptides. One day, we spent quite a while watching a troop of monkeys come through the trees in the beach area and eat the fruit there. Our boys enjoyed playing in the family pool, where the water was very refreshing. We had dinner one day at the family pool with the restaurant. While the service was a bit slow, the food was good, and we enjoyed the environment.

Service

The amenities are fantastic here, but the service is what is truly exceptional. One evening, my husband left his camera at a restaurant we had walked to for dinner. We called the front desk and told them about it. Within minutes, Luis had gone to retrieve the camera and delivered it to us at our villa. When we went to the grocery store, we bought a cookie dough mix and eggs, but neglected to get butter to add to it. I told our driver about this problem, and asked if it would be possible for us to buy a stick of butter at the pool restaurant. Michael said not to worry, he'd take care of it. Again, within minutes, 2 sticks of butter were delivered to our door. One day when we were at the pool, Eduardo was walking by and saw a sloth in a tree (which he probably sees all the time). He took the time to come back and point it out to us, only about 15 feet from the sidewalk. We retrieved our camera and were able to take photos and take a lot of time just watching it. There are very few places that you can stay and receive this level of service from fun, personable staff members who truly seem to love their jobs. We thank Eduardo, Micheal, Orlando, Luis, and all of the other staff members who made our stay such a joy.

We would definitely stay here again, and would highly recommend Buena Vista Luxury Villas to anyone coming to the Manuel Antonio area.

Room Tip: We stayed in bungalow number 413. The benefits were the incredible ocean view from our balcony, the...
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CarrieD1027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BuenaVistaLuxuryVil, Manager at Tulemar's Buena Vista Luxury Villas, responded to this review, 17 August 2013
Thank you for staying with us. There is not much I can add to this glowing review beyond thank you! Glad you enjoyed the 2 bedroom Premium Villa; myself, the washer and dryer alone immensely improve the experience there, but that is not to discount the hot tub! Please return again soon, Pura Vida! The Staff
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1,096 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (289)
Date | Rating
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English first
Los Angeles
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 July 2013

Our Trip to Cosat Rica was great from start to finish, but the five nights we spent in our Tulemar Bungalow In Manuel Antonio was the best part by far. The bungalow had spectacular views, the beach was beautiful and private and the hiking trails are fantastic. We saw more wildlife and less people on the Buena Vista grounds than we did at Manuel Antonio National Park! The staff were extremely helpful, and our only regret was that we couldn't stay longer. We will be back.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BuenaVistaLuxuryVil, Manager at Tulemar's Buena Vista Luxury Villas, responded to this review, 31 July 2013
Thank you Steve! Glad you enjoyed your stay; we often hear the wildlife and atmosphere is nicer on the grounds of Buena Vista Luxury Villas and Tulemar Bungalows than in the national park. We look forward to serving you again! The Staff.
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Elk Grove, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 July 2013

My family and i stayed in a 1 bedroom villa had the best view. All the works were great are Concirge Bryan Miranda was very helpful and knowledgeable he made sure we had a great time.
This place is the greatest!

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liz G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BuenaVistaLuxuryVil, Manager at Tulemar's Buena Vista Luxury Villas, responded to this review, 31 July 2013
Thanks! We loved having you and yes the views from the Select one bedrooms are breath taking makes one feel as though they are right on top of the bay! Pura Vida, The Staff
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Richmond, Virginia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 21 July 2013

We stayed in a 2 bedroom villa at Buena Vista in late June with our 2 teenage kids and had a wonderful experience. Andres our concierge was very knowledgeable and went out of his way to make sure we had a great stay. The villa had a great view and was very comfortable. All of the staff at the property provided excellent service. The cleaning people even checked to see when we would be going out each day and scheduled our cleaning during that time. Great beach, very good food service, lots of wildlife on the property, excellent service and many great restaurants within walking distance. We look forward to going back

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VAFamily23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BuenaVistaLuxuryVil, Manager at Tulemar's Buena Vista Luxury Villas, responded to this review, 31 July 2013
Thanks for staying with us! Pura Vida, glad you had a good time. We try hard to schedule maid service when guests are on tours and it’s usually easy in the green season, but as we go forward even our green season is becoming very busy! We look forward to you return, again Pura Vida, the Staff
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New Orleans, Louisiana
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 20 July 2013

My family just returned from the Buena Vista and it was the best vacation we've ever taken. We stayed in bungalow 406...3 bedroom, 3.5 bath, perfect for two families...Orlando greeted us with a smile at the front desk, and catered to our every need while there...Marianna was also extremely helpful at the front desk and always had great suggestions on places to eat...Edwardo was our personal concierges and always checked on us in case we needed anything...Michael and Fabian were our two drivers and they were great...always waiting with the car when we needed them....the entire staff deserves 5 stars....the views from our balcony were amazing, our rooms were clean and well kept, and the on property restaurants were great.....and there were plenty of monkeys and sloths to view from the balcony

Room Tip: The transport from the airport is 3-3.5 hours be prepared...the zip lining and white water rafting w...
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toby D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BuenaVistaLuxuryVil, Manager at Tulemar's Buena Vista Luxury Villas, responded to this review, 31 July 2013
Pura Vida! Thanks for staying and we are so glad that we provided “the best vacation… ever taken” Thank you! The Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naperville, Illinois
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 14 July 2013

We thoroughly enjoyed room 402, a 2 bedroom, 3 bath villa, on our 3 day trip to Manuel Antonio. The property was clean, modern and spacious. The deck was huge and offered fantastic views of the Pacific and the jungle surrounding the property. We saw more wildlife from our deck than we did in the National Park! Iguanas, toucans, capuchins, squirrels, etc. Bring your binoculars. The service at the hotel was excellent. Mariana at the front desk was always smiling and helpful. Andres, the concierge, is super. He arranged a last minute catamaran trip for us as if it was nothing. Michael, the driver, came and retrieved us when we got lost on the property trying to find the restaurant. All were friendly and gracious. Prior to arriving, we arranged for dinner to be prepared one evening in our suite. I had low expectations for this, but my wife thought it would be fun. Little did I know that one of the chefs from the hotel restaurant actually was the one cooking. He prepared a wonderful 3 course meal for three of us (each one different) from scratch in our own kitchen, served it, and cleaned-up. The meal was as good as any we had in Costa Rica and not unreasonably priced. If you have the opportunity to do this, I recommend it. We ate dinner twice in the new open-air restaurant at the hotel. Food and service were wonderful and so convenient. We looked at pictures on TripAdvisor for other local restaurants, and didn't see any that looked as nice as this place. Don't miss it. "Pura Vida".

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gamlahund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BuenaVistaLuxuryVil, Manager at Tulemar's Buena Vista Luxury Villas, responded to this review, 29 July 2013
Thanks for the nice review! We hear it all the time more wildlife seen staying with us than in the national park! Good tip on the private chef it is an experience not to be missed! Thanks for reviewing us and Pura Vida, The Staff.
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Charlotte, North Carolina, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 July 2013

I have to echo the sentiments shared by my friend Cindy Taylor who I traveled with and had the pleasure of sharing a villa at Buena Vista along with three other girlfriends. We were blown away by the professionalism and personality of the entire staff. Andres was our Personal Concierge and as Cindy mentioned, anticipated our every need to ensure that we had a perfect Costa Rican vacation. The camaraderie shared by the staff (Johan, Michael, Gabriel, Luis, Eduardo - just to name a few) is very special and they are a true team. It is Pura Vida through and through - A true representation on the beloved Costa Rican phrase. The surroundings and the people are beautiful inside and out!

Much love and thanks to all of you! And Cindy is correct when she said that tears were shed after we said our goodbyes! That's the mark of a truly wonderful experience!

Gennevieve Stevenson (aka Francesca)

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gennevieve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BuenaVistaLuxuryVil, Manager at Tulemar's Buena Vista Luxury Villas, responded to this review, 29 July 2013
Pura Vida Francesca! Glad we made you vacation and you experience of Costa Rica flawless! The Staff
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Additional Information about Tulemar's Buena Vista Luxury Villas

Property: Tulemar's Buena Vista Luxury Villas
Address: Tulemar Gardens, Manuel Antonio National Park 6350, Costa Rica (Formerly Buena Vista Luxury Villas)
Phone Number:
Region: Costa Rica > Province of Puntarenas > Manuel Antonio National Park
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Luxury Hotel in Manuel Antonio National Park
#2 On the Beach Hotel in Manuel Antonio National Park
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Tulemar's Buena Vista Luxury Villas 4*
Number of rooms: 38
Official Description (provided by the hotel):
Welcome to Tulemar Resort The Premier Resort Hotel in Manuel Antonio, Costa Rica Rated as the number 1 resort hotel in Central America and Costa Rica and number 9 in the World by Trip Advisor Tulemar Resort is a full service resort set in the peaceful 33-acre gated and secure Tulemar Gardens Condominium. A wide variety of standalone accommodations are available for our guests, including the famed Tulemar Bungalows & Villas, as well as our luxurious 1, 2, and 3 bedroom Buena Vista Luxury Villas. The property itself is spectacular, nestled in a lush rainforest overlooking the beautiful Manuel Antonio coastline. Surrounded by nature, Tulemar Resort features incredible gardens, walking paths, thriving wildlife, and the ONLY exclusive sandy beach in the region. At Tulemar Resort you will enjoy the luxury and privacy of your very own villa, along with the amenities of a high end resort, including concierge service, daily maid service, 4 swimming pools, beach bar, spa services, tour desk, and the best sunset bar and restaurant in town. We invite you to review our website for photos and details, then book one of these magnificent villas or bungalows and experience the most unforgettable vacation of your life! ... more   less 
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Also Known As:
Buena Vista Luxury Villas Hotel Manuel Antonio National Park
Buena Vista Hotel And Casas
Tulemar's Buena Vista Luxury Villas Costa Rica/Manuel Antonio National Park

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