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“Beautiful grounds, beach & view--Rooms need a facelift.”
Review of Tulemar Resort

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Tulemar Resort
Certificate of Excellence
Arlington, Virginia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Beautiful grounds, beach & view--Rooms need a facelift.”
Reviewed 16 March 2009

The good parts: The veranda was great. Very comfortable outdoor furniture including the hammock. Abundant wildlife putting on shows and the sunset was spectacular. The bed was pretty comfortable too.
We used the kitchenette alot and cooked most of our meals there. By the time we checked in to Buena Vista --we had been in Manual Antonio for 5 days and tried alot of the restaurants. We thought most of the restaurants were overpriced for the area and just okay food. We went to the "Super Mas" in downtown Quespos for food----better selection and prices than the "Super Josepf" which is close to the property. A really nice touch in the kitchenette was the free standing ice machine. We really liked walking the property paths to go to the beach and pools. The private beach was absolutely beautiful. The drinks at the pools were great too.

The not so good parts: We booked a 1 bedroom villa in December 2008 and apparently in December they changed their policy of an included breakfast. Most of the hotels and resorts in Manual Antonio include breakfast. It happens to be something that my husband and I really enjoy so it was definitely missed.
The villa was an octagon with great views but the inside living area needs a facelift. The built-in couch is not at all comfortable and was rather worn out and the draperies were tattered. Also, housekeeping could have done a better job cleaning since we were there for 4 nights. They don't seem to believe in toiletries since had 2 small bars of soap for the entire 4 days and 1 old shampoo, conditioner and lotion. You would think for the price it would be a bit more upscale.
Also, they only have internet wi fi at 2 locations at the pools plus you have to pay $20 for it. So, its not very convienient to schlep your computer up the very steep paths to get to the pools.

But in spite of some our issues we would to back to the Buena Vista. We really liked the Manual Antonio area and want to experience some of the other hotels and resorts the next time -- which will be soon.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FallsChurchJordi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Philly
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 March 2009

For $25 per person we had a huge room with very good working AC, and amazing views of the beach. Each evening we could watch monkeys playing in the trees in front of our room while sitting on our own porch. The daily breakfast was delicious (get the french toast). Everyone there was incredibly friendly and genuinely cared that you enjoyed your stay. When I return to the area I will certainly be returning to stay here. It was simply perfect.

  • Stayed March 2009, travelled with friends
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovemesomesurf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
houston
Level Contributor
114 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 9 February 2009

My husband and I chose BVV&C to host our February wedding. We stayed in a 1-bedroom villa for our first 2 nights, and moved in with our families to two 3-bedroom casas for our final 5 nights. My husband will write a review as well, but being two different people, I thought it important to share both of our opinions of BVV&C.
Our villa (304) was on the far south side of the property and had unbeatable views. It was in perfect condition, decorated beautifully, and had the most comfortable bed! A warning to all, my husband and I are fitness professionals, and we got our cardio workouts every day, just from walking to the Tule Cafe and back. I tried to get some photos of the steep walkways and inclines, but it is impossible to get the full effect just from looking at the pictures-the property is a maze of ramps and steps that are for the most part, a 45 degree incline. Personally, I include this on the "good list" because we got plenty of exercise on our trip!
Although the beach is not your typical white sand, clear water beach, it was amazing! There is so much to do, and the kayaks, boogie boards and snorkeling gear are a huge plus. You definitely need to make a trip of it if you decide to go to the beach though. The shuttles were very prompt, but if you forget something in your room, you wouldn't want to make a trip back up to get it!
We moved to our 3-bedroom casas on our 3rd day. My husband and I stayed in 406 with my family, and his family stayed next door in 404. We were absolutely blown away when we took our first walk through the casas! Pictures do not do justice for the detailed decor, panoramic views, and incredible layouts of the casas. They are huge! We had 18 people total, with 8 in one casas and 10 in the other, and felt like there was plenty of room.
The main living area has a fully stocked kitchen, everything from bar tools and wine glasses to napkin rings and place mats. If you make the short trip to the Super Joseth convenience store (in walking distance from the casas, but not the villas) you have everything you need for meals. The balconies were gorgeous and consisted of a table and chairs, 4 swivel lounge chairs, and a hot tub.
Two bedrooms are on the 2nd level below the main living area, each with 2 queen sized beds and their own outdoor rainshower and toilet. The 3rd and lowest level is a larger bedroom with a king sized bed, rainshower, toilet and seating/desk area. I will say, the rainshower and outdoor toilet took some getting used to (although very cool!) The first few nights, I would climb the stairs to the powder room on the top level, just to avoid using the outdoor toilet, but by the end of the trip, I think we were all completely comfortable with it (and never had run ins with any large creatures :)
All that being said, we did run into some problems along the way. Keep in mind, we are not high maintenance travelers and tend to be very easy going when it comes to mishaps. The fist day we checked into our casas, there was no hot water in one shower and very finicky hot water in the rest. One casa's air conditioning did not work, and completely lost all water for several hours. None of their toilets flushed properly and a guest ended up having to fix them. It is very difficult to dial out from any of the phones, but once you do, the concierge was very helpful and sent maintenance right away. The circuit breaker in our casas blew at least once per day, every day we were there and although this is not the fault of BVV&C, there was a major power outage one night while we were cooking dinner that lasted about 4 hours. During the outage, one guest slipped on the marble deck and severely sprained her ankle. The staff was very helpful and aided us in finding a doctor who was able to come to our casa to treat her. Also, the largest pool (the casa pool) was lined with caution tape until our last 2 days of the trip.
The many maintenance issues led to an unusual amount of traffic through our casa. There were staff, maintenance and maids coming in and out on a continual basis. This, I strongly believe, ultimately led to a robbery in our casa the night of our rehearsal dinner. My husband's review, I'm sure, will go into the robbery with more detail, but in short, someone walked right into our casa (conveniently during another power outage) while 2 of us were on the balcony and the rest were in our rooms, and stole everything of value that was on the first floor of our casa...cash, laptops, credit cards, ipods, phones, etc. Thankfully our wedding coordinator from Tropical Occasions (who we highly recommend) was on site at the time, and took control of everything.
If I had to rate BVV&C on overall appearance, access to wildlife, and staff friendliness, it gets a 10++ in my book.
However, the robbery and maintenance issues put a severe damper on our trip. Yes, we were in the jungle of Costa Rica, but at a self-proclaimed 5-star resort, you expect to have running water, ac, and reliable power (or the advertised amenities you paid for) And the fact that there was absolutely no follow up or apology from a manager for a robbery that happened on a private, gated property where we felt safe, drops my rating several points. We later found out that a maid directed 2 men to our casa, who had asked "where is the wedding party staying? We were invited to the party". It's very obvious that a staff member had tipped someone off that there was a wedding on the property and they had a lot of electronics in their rooms. Also, the property is very difficult to navigate. A person would have to be incredibly familiar with the layout to be able to find a particular room and quickly exit the property, which further gives the impression of an "inside job".
I so badly wanted to give this resort a great review, but future guests should be aware of potential problems.

  • Liked — unbelievable views, fully stocked kitchens, private beach
  • Disliked — maintenance issues
  • Stayed February 2009, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank jhouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampshire, UK
Level Contributor
166 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
Reviewed 31 January 2009

Having come from the Nayara at Arenal (see separate review), this was initially a disappointment. Our 2-storey unit seemed to have lacked maintenance for a while, with doors that wouldn’t open or close properly, sink plugs that wouldn’t close, air-conditioning not functioning properly, etc, etc. The design was also of the ‘not properly thought through’ variety – closets so tiny you would run out of space for more than a 1-night stay, nowhere to stow cases (the bed and sofa bases are solid so you can’t slide them under), and so on.

However, we called reception, and the maintenance guys arrived at 9 the next morning and started work. By 11 they had 2 sets of balcony doors taken down, repaired and re-hung, the air-conditioning mended and several other issues resolved. We settled in and began to discover the delights of the Buena Vista Villas. The large – perhaps huge – balcony on the upper unit afforded good views of the forest and passing hummingbirds, tanagers, woodpeckers and toucans. A troupe of white-faced capuchin monkeys amused us several time, passing within a few feet. We walked the beach path and encountered the delightful ‘titis’ – squirrel monkeys, which are an endangered species - as well as coatis. And although the climb was rather exhausting, breakfast in the Tule Café was a pleasant experience, with quite good food and lovely panoramic views.

Overall, we found the service a little chaotic but friendly and helpful. In particular, our concierge, Esteban, was very helpful, and the driver of the minibus that took us up and down the incredibly steep slope between our room, the beach and the gate on the main road was also prompt and friendly. Our taxi driver, Guillermo, took us to the National Park (see below) and to several restaurants. He was delightful, and we also met his lovely family. We also made good use of the ‘Villas Pool’, with a waterfall feature, an intermittently-staffed bar and 2 resident lizards – Basil the basilisk and Iggy the iguana.

We tried several of the restaurants in the area. The nearest to BVV, Barba Roja, is good for sunset drinks and has quite good food. El Avion, with a bar in the fuselage of an old aeroplane, is also pretty good. Ronnie’s place is down a very rough road, and when we got there (following a recommendation) we wondered what the fuss was about. The food was OK but we found the ambiance basic and the service on the surly side. It didn’t help that a large coach party arrived halfway through our meal. Perhaps it’s better around sunset.

Probably our best meal (and most expensive) was at Rico Tico, the more informal restaurant at the Si Como No hotel. We’d also recommend visiting the hotel’s butterfly farm. It cost $15 each but the guide, Mariela, explained loads of interesting facts about the butterflies, and (as we went in the late afternoon) we were able to spot agouti foraging among the trees and loads of squirrel monkeys playing overhead..

Of the 4 main places we visited on our trip, we probably saw more animals and birds at Manuel Antonio than anywhere else. Quite a few of these were at our accommodation, so we would recommend Buena Vista Villas as a good place to stay. If you’re here for a few days, hire a car. We ran out of time, but there were places in the area that we wished we’d been able to visit.

Beware - the site of BVV is just as steep as the reviews say. The shuttle-bus stopped to pick up 2 of our party on the way back from the beach, and left a lot of rubber on the road just trying to get going again on the slope. If you're not reasonably fit, you'll find it hard to even get from where the bus drops you to your room.

  • Liked — The location and local wildlife
  • Disliked — The lack of maintenance and rather hit & miss cleaning
  • Stayed January 2009, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank happy_hobbit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
72 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 26 January 2009

We had a one-bedroom villa (#306) about a third of the way up the steep jungle hillside, which featured a living room/kitchen, bedroom, bath and incredible deck with ocean views. The place was beautifully designed and immaculate. The bed and pillows were very comfortable and the linens were very nice. DH and I both think this was the most relaxing of all of the four places we stayed in Costa Rica. The design worked beautifully for two people and we took full advantage of the entire space. We ordered some groceries to be brought in and were very glad we did. Despite the fact that there is a grocery store just up the street, we could never have carried it all up the remarkably steep pathways from our car in the parking lot.

The first evening, we dined at Tule Café, on the property and really enjoyed it. There are lots of great restaurants within walking distance, as well as a bank and ATM. We loved Agua Azul (hamburguesa con queso/calamari burrito), Angel (rice and pork “arroz y cerdo”/pollo con chiles fajitas), and Como Que Si (fried whole red snapper/shrimp and avocado salad). Breakfasts were included with our rental, so we’d trek up to Tule Café each morning to see Lester, Jorge, and Allen (who taught us to greet good friends as “mae”) and enjoy a big breakfast. Then we’d go to the pool for a couple of hours; drive to the beach around 1:00 or so where David would set up our chairs and umbrella. Have chips, guacamole, and frozen rum punches on the beach late afternoon. Drive back up the hill, shower, drink a beer and have some cheese and crackers, then drive to a local place for dinner each night.

Somehow, we’d been in Costa Rica a week before we saw any monkeys and were beginning to take it personally. Fortunately, a band of them showed up at the pool on day two at Buena Vista Villas and one even explored our deck later in the day, looking in our window to see if we were home! There were three iguanas who live near the pool and just walk around the people to sun themselves. Margarito is the largest and we think the other two are his “novias.”

DH met some wonderful Canadians and went ziplining with them at La Selvita de Costa Rica. For only $65, they provided transportation, lunch, and ziplining from 13 platforms. He said it’s only one year old with all brand-new/top of the line equipment. Needless to say, he loved it and I’m very glad he got to do this (and I didn’t have to go too!). We enjoyed MA so much we met with a Realtor and are considering purchasing a one of the villas.

  • Liked — Very comfortable villa in a great location; the staff.
  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank toodogsus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 January 2009

I am usually a budget traveler, but this time decided to splurge since we were getting married in Manuel Antonio.
THE CONS:
Before going I read other peoples reviews, and thought that the people complaining about the hills were whiners, but let me tell you, they are very steep, and if the shuttle happens to be broken one day (like it was for us), it is a torturous climb up the hill to even the lowest rooms. At the time I was there I was 5 months pregnant, and my ankles were swollen and in pain; we were not advised that the shuttle was broken until we wanted to return to our room, and so I had to climb the 60 degree hill in complete pain. Also, the paths are not well lit at night, and sometimes there are broken lights which can make walking to your room very dangerous, so bring a flashlight. Also, the paths are steep, and the material they are made from was slippery when wet, so bring shoes with a good grip so you don't fall. Finally, they need to put up more signs to direct you around as we had family staying in BVV for the wedding, but we would often get lost trying to find their casa because the paths are not well indicated.
Upon arrival to our room there were a few small problems. The most important was that the air conditioning wasn't working, the TV remote was missing, and one of the phones didn't work well. To their credit, BVV sent someone right away to fix the AC (the remote was the wrong remote for that AC!), and they also sent us a new TV with a remote since they didn't know what happened to the remote of our TV. Unfortunately I had to lose a few hours of my first day there waiting for the repair guys to come. The problem with the phones was never solved, and in fact we found out it wasn't only us as our family who were in another building also had trouble with their phone. It seems that there are limited lines, so if another villa in your area is using the phone, it blocks the line of others....very frustrating when the only alternative if you need to speak with someone is to climb the hills!! We also often had trouble contacting the concierge for a shuttle or for problems since the phone wasn't always available. When it was available, sometimes no one would answer the phone at the other end. When you were able to contact them, the concierges were fantastic, and did whatever was necessary to fix and problem you had, or get you what you needed. Finally, although there was a safe in the room, we were never given the key and later found out that everyone else had it on their key chains with the room key, but we'd never been given ours!!
Another con for me was that BVV stocks the villa with goodies in the form of chips, chocolate, drinks, etc.. which they then charge to the credit card you gave upon arrival for extras or damages. The prices are very overinflated, and you have to be careful not to be tempted. I just hid the stuff below the counter, and went to the local grocery which is to the left as you leave, and around the corner. When I left they showed me my bill which stated zero owed, but upon arrival home I noticed that they had charged me 4 days after leaving for some item. Knowing that I hadn't taken anything, I contacted BVV who said that it was for bar items. I contested the charge by e-mail to BVV who reversed the charge, but it was annoying to be charged after leaving for something I didn't take.
The villas and casas are quite close together, so although we had floor to ceiling windows in our bedroom (sexy right?), we had to keep half the curtains closed since we had a balcony of another villa right next door, and they could see into our bedroom!! Our bathroom window also looked onto the same balcony, so we never opened the blind and the bathroom was quite dark because of that.
A final note on the shuttles. They are not always quick in coming when you want one; sometimes they break down, and they don't advise you; they end fairly early in the evening (between 21h and 22h), so if you out for dinner and return late, ask that your cab driver be allowed to drop you near your room, or you'll be hiking downhill in you high heels.
THE PROS:
The property is absolutely stunning!! The flowers and vegetation are well maintained, and you feel like you're staying in the middle of the rain forest. The view from the balcony was great with a nice view of the ocean, and the decor was stunning; the kitchen was a dream with granite counters, and the bedroom had a wall of floor to ceiling windows which showed the lush vegetation outside. The balcony was huge with a hammock, and lounging set, and a table and chairs. The other side of the building had no other buildings, and we had a view of just the jungle. One morning a troop of monkeys used those trees to head up the mountain, and a few even stopped on our balcony! The beds were the most comfortable I have ever slept on anywhere. They put a feather duvet an an under pad, so you feel like you're sleeping on a cloud! The bathroom also had a granite counter, and the shower is huge with two shower heads; one is a regular head, and the other is a rain shower. They can be used at the same time, so was a great experience.
The included breakfast was fantastic, with a huge selection including fruits, cereals, toast, sausage, beans, and pancakes and omelets make to order. There was also fruits juices, and coffee, but the coffee was watered down and a real disappointment considering we were in Costa Rica!! In every hotel we stayed at in Costa Rica the coffee was watered down and barely drinkable....strange!!
All in all I loved BVV, and would recommend it to a friend, but with a few words of caution. It seemed at times that they are under staffed, especially for the shuttles and the concierges which affected the service somewhat. Some improvements to service, and improved lighting and safety on the trails would help. Also, no free internet was provided which was quite cheap considering the price we paid. There were a few computers available, but you had to pay extra!!

  • Liked — The room was beautiful, lush vegetation all around, view at breakfast and food selection, beach was beautiful and private
  • Disliked — Problems with shuttle, phones, getting in touch with concierge.
  • Stayed December 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank carli1771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 January 2009

Lots of steps, and walking, not recommended for someone that has trouble walking. Our villa was roomy, with a great balcony. The room was tastefully decorated with a comfy bed. Pool below our villa, was clean, with waterfall, and bar.
Had some problems with a couple bugs in room, but you are in Costa Rica. We came home one night and our balcony sliding door was open, not sure if we forgot to close it or the maid forgot to close it, but we had a little surprise in our room that night. It was a black scorpion. I’ve never seen one before, so it was interesting to look, but it was fast, and somehow my husband was able to get it outside. Thank god.
Breakfast was great, and the servers we very friendly!!
Definitely do the canopy tour.
Also, if you’re traveling with a large group of people, and need a place to stay the garden house near by is perfect.

Stayed July 2008
Helpful?
1 Thank Hiker32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tulemar Resort

Property: Tulemar Resort
Address: Tulemar Gardens, Manuel Antonio National Park 6350, Costa Rica (Formerly Buena Vista Luxury Villas)
Phone Number:
Region: Costa Rica > Province of Puntarenas > Manuel Antonio National Park
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Luxury Hotel in Manuel Antonio National Park
#2 On the Beach Hotel in Manuel Antonio National Park
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Tulemar Resort 4*
Number of rooms: 38
Official Description (provided by the hotel):
Welcome to Tulemar Resort The Premier Resort Hotel in Manuel Antonio, Costa Rica Rated as the number 1 resort hotel in Central America and Costa Rica and number 9 in the World by Trip Advisor Tulemar Resort is a full service resort set in the peaceful 33-acre gated and secure Tulemar Gardens Condominium. A wide variety of standalone accommodations are available for our guests, including the famed Tulemar Bungalows & Villas, as well as our luxurious 1, 2, and 3 bedroom Buena Vista Luxury Villas. The property itself is spectacular, nestled in a lush rainforest overlooking the beautiful Manuel Antonio coastline. Surrounded by nature, Tulemar Resort features incredible gardens, walking paths, thriving wildlife, and the ONLY exclusive sandy beach in the region. At Tulemar Resort you will enjoy the luxury and privacy of your very own villa, along with the amenities of a high end resort, including concierge service, daily maid service, 4 swimming pools, beach bar, spa services, tour desk, and the best sunset bar and restaurant in town. We invite you to review our website for photos and details, then book one of these magnificent villas or bungalows and experience the most unforgettable vacation of your life! ... more   less 
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Also Known As:
Buena Vista Luxury Villas Hotel Manuel Antonio National Park
Buena Vista Hotel And Casas
Tulemar Resort Costa Rica/Manuel Antonio National Park

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