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Hotel Mandarina
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Reviews (337)
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All reviewsthe main roadnational parkpool area and breakfastno wifi in the roomscosta ricabus stopthe location is perfectbreakfast was deliciousmanuel antonio parkrestaurants within walking distanceel avionevery morningsmall poolcapuchin monkeysmandarinelorenaquepos
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Reviewed 2 March 2014

Good location- close to amenities, several restaurants and the bus stop.
Room was very clean and good size. We had some difficulties operating our shower.
Nice roof terrace with good sized pool
Good breakfast as long as you don't want a buffet
Friendly staff who speak good English. Made excellent recommendations for activities. Definitely recommend staying here
Near a busy road but no problems with road noise at all

  • Stayed: February 2014, travelled as a couple
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1  Thank JBritton2610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2014

If you want to sleep under ground - our room "K" was under ground, had a dehumidifier and AC - but here is the problem: You can not run these when not there, so when you do come, it takes hours for these to get the room near to being comfortable. Awful awful, they are so loud you can not sleep, but it's too humid and hot to turn them off. Steps (many) to go down to your room, the pictures online are really a stretch - I tried to see where they took them but couldn't. This place is old and run down. WITH IN TEN MINUTES OF BEING THERE OUR FRIENDS HAD THEIR CAMERA STOLEN FROM RECEPTION: They went to tell the driver good bye and the camera was gone.... of course no one knew what happened to it. Breakfast is average but late served, steps all the way to rooms, into rooms, choose another place than this We traveled here from the US and was very disappointed - after two nights we left and went to another hotel.

Room Tip: Stay at another hotel, don't stay here, remember pictures do lie, and in this case the pictures don't even come close to what your room will be like.
  • Stayed: February 2014, travelled with friends
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1  Thank margie70745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tangerineTangerine, Front Office Manager at Hotel Mandarina, responded to this reviewResponded 18 March 2014

We would like to clarify this: The camera was not stolen in the reception. The people who lost their camera told members of the staff that on the way to the hotel they made several stops and could not remember if at some point they lost the camera. They only realized that they did not have it when they went to the room.to settle amd unpack. By then the driver that brought them to the hotel was already gone.
The receptionist had to tracked down the driver (who was booked directly by the clients) and ask him if the camera was in the car. The driver said no. The receptionist searched everywhere in the reception office and the camera was nowhere to be found.
He also called the supermarket where the couple said they made a stop and the staff there said no one had found anything.
The actual owners of the camera never said that the camera was stolen here ( because they knew there was a chance they lost it in one of the stops they made) but the friends travelling with them took upon them to do so.

Also upon departure the owners of the camera told the receptionist how grateful they were for the help they received in searching for it.
We were all sad that we could not help them even more

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2014 via mobile

My family and I stayed in the Aptartment room at Hotel Mandarina. Quite nice apartment, but located right next to the main road (noise).
In generel the hotel - and especially the swimming pool - was dirty and quite worn out.

The staff was friendly and quite service oriented. The "non-buffet" breakfast was ok, but nothing to celebrate.

Stayed: February 2014
Thank Thomas Reidar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

On the plus side: quiet and secluded atmosphere even though it's just set back from the highway a little. Small but nice pool. Very decent hot breakfast. Friendly and very helpful owner/innkeeper. Cute, open sky shower. Very clean.
On the not so plus side: Lots of stairs- getting to rooms-getting back to lobby, and more getting to pool area and breakfast. NOT a good option for someone with difficulty on stairs. No table in the room although there was a little high counter top and some tall stools to sit on. No place to hang anything like a towel or swim suit. No drawers or shelves so we had to remain living out of our suitcases. I did mention to the owner (who has only had this property about 14 months) that some hooks and shelves would be an inexpensive way to make a huge difference to guests and she seemed to take my suggestion well. We only stayed 2 nights and that was enough.

Room Tip: Ask about hooks and towel bars as well as shelves or drawers unless you don't expect those things in a hotel.
  • Stayed: January 2014, travelled as a couple
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Thank BarbaraL4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tangerineTangerine, Front Office Manager at Hotel Mandarina, responded to this reviewResponded 18 March 2014

Thank you so much for all the suggestions, We are working on making some of the changes you told us about and improve the place

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2014

First the good: nice pool and garden, the breakfast is OK, WiFi in the pool area. The receptionist lady speaks good English, the room is clean, the location is good-next to the bus stop and the grocery store. A few places to eat around, very close. There were almost no people at the pool area, even though we went at the highest season, quiet. Nice flat screen TV, a lot of channels, all Spanish. Small fridge and coffee machine in the room.
Cons : the bathroom is very claustrophobic, cheap and feels not so clean. There is no place to put your towels. The air conditioner is not very efficient and it is noisy-can not be left overnight.
The room is very dark and kind of depressing. Breakfast starts at 7 am and one lady prepares it and serves the tables. If you go on a tour or depart between 7-7:30 you miss it. All other hotels in Costa Rica have their breakfasts start time at 6 AM. During our trip we stayed in 4 different hotels and Mandarina was the most expensive and the worst. If you will stay in your room only for sleep, probably will be OK.

  • Stayed: January 2014, travelled with family
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2  Thank Daniela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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