We stayed over night on March 10th and ziplined on March 11th.
First off, the guides were extremely friendly, helpful and had our children's safety in mine. However we were a little disappoint as we were put in a group of about 35 other people, since their bus had shown up late (they were to start at 9am, us 11am)
I was originally told our zipline tour would start at 9am, but the next day I was told 11am. In all fairness I had requested 11am when I had booked, but I didn't know that the request was granted. We had breakfast at 7am so we had a lot of time to kill, we walked the grounds and swam in the pool.
However, the guy at the desk said it would be much better for our family (kids 13,9 &7) to go at 11am as there was only us and 6 other people and the 9am slot had about 30 people. This ment our children would get extra help when needed and the experience would be better with less people. I completely agreed with him. However, that didn't happen, the bus with the 30 + people showed up over 1 hour late and then they put all of us together - so 40 people or so. Yes, they provided about 10 guides, however, when we got to the zipline area they didn't have helmuts or gloves for my kids, hense another 45 min wait. Once the ziplining started for our family I felt like we were rushed through as "we needed to catch up to the group"
I understand that the bus being late was not the actual Adventure Park's fault, however I think they should have sent my family and the other 6 people at 9am and made the group of 30 go at 11am. I know our experience would have been much better. Not sure why the bus driver could not have called the Adventure Park letting them know about the late arrival time - everyone in Costa Rica had a cell phone.
We had booked the Golden Package and stayed overnight in villa 21, it was clean, neat and a little outdated but that wasn't a big deal. Beautiful view of the sunset from the villa. This included dinner & breakfast.
I would be curious to know if anyone else - 30 people from Windsor, Ontario that were staying in Tamarindo for a destination wedding - got sick from the food.
The Ziplining package includes lunch, so we had a late lunch (around 2:30pm) needless to say our family was starving since we had breakfast at 7am and nothing in between. Anyway, 4 out of 5 of us had beef or chicken along with the rice, beans and pasta salad. Later that night when we arrived back in Tamarindo 4 of us starting feeling sick and by the next morning we all had diarrhea. I can't say for sure that we got it from the food, however we never ate anywhere else in that 24 hr period and I think it was more then a coincidence that the 4 of us that ate the meat got sick. This lasted for a number of days...
I suggest that Adventure Park makes sure they are handling food properly as I'm not sure what the standard is in Costa Rica compared to Canada. This could also be attributed to having to serve lunch to 40 people after ziplining - hense the disorganization. At the time, the food did taste well, but obviously was not!!!
All in all, I would go ziplining again there, but would insist on having a much, much smaller group. I really wish I had asked for a refund of some sort as we certainly did not get what was promised to us - smaller group!!! I have ziplined in Mexico, Jamaica & Hawaii and the largest group prior to this was 12.
- Official Description (provided by the hotel):
- The Adventure Park and Hotel Vista Golfo is a gateway to adventure in Costa Rica. The peaceful resort with a magnificent view over the Gulf of Nicoya offers a great source of outdoor entertainment. Its unique Waterfall Canopy Tour over 11 Waterfalls is the attraction for adventure loving people. A second Canopy Tour includes one of the longest cables in Costa Rica,an ATV- Funpark, Horseback riding and the only High- Ropes Course in Costa Rica complete the range. ... more less
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