the hotel is nice enough (pool and yoga a plus) however, these people do NOT care about Customer Satisfaction! I forgot a pair of tiny, sentimentally valuable earrings in the room and after NUMEROUS attempts to get them back, even offering to pay for Shipping back to the US, the owner just plain told me that it was impossible, and that they would hold onto them for 3 months so that I could personally return to the property to retrieve them! I gave them several opportunities, tried my best to negotiate with them, but to no avail. They simply cannot put a pair of studs in an envelope. Very annoying and not how I wanted to remember this place...
- Official Description (provided by the hotel):
- Located in a beautiful quiet mango orchard across from the beach and 5 minutes walking distance from town and the famous waterfalls. We offer 10 rooms and 9 private bungalows, swimming pool and Montezuma yoga studio with regular classes. We are located across from the beach and the famous Mediterranean restaurant Playa Los Artistas. We offer wi-fi connection at the reception. ... more less
- Reservation Options:
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- Also Known As:
- Los Mangos Hotel
- Los Mangos Montezuma